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Intourist Hotel Zaporozhye

Lenin Avenue 135, Zaporizhzhya 69005, Ukraine
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Intourist Hotel  Zaporozhye
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53 Reviews from our TripAdvisor Community

Traveler rating
    13
    30
    6
    3
    1
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2
5
20
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (14)
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Washington DC, District of Columbia
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a week in the center of town location in May 2015. Room prices are reasonable and budget friendly. Hotel is clean with good decor. The place has free breakfast with healthy dishes. The hotel has a wonderful Ukrainian restaurant, Korshma. Staff are pleasant and attentive. You can walk to all major sites in the cities. The lenin... More 

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ReservManager, Guest Relations Manager at Intourist Hotel Zaporozhye, responded to this review

Dear guest, thank you for your review. Your travel tips and recommendations will be of great value to our guests. We will be glad to see you in our hotel again! More 

Stockholm, Sweden
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 27, 2014

Was here on business in late 2013 The hotel is has a very nice outside, but unfortunately they did forget a little on the inside. My room was not really what I expected, after seeing the beautiful exterior and their lobby and bar area. However it was in no means dirty. It was a very basic room, with a bed... More 

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ReservManager, Менеджер по обслуживанию клиентов at Intourist Hotel Zaporozhye, responded to this review

Dear Peter, thank you for your feedback and detailed review. I should admitt that rooms in the hotel are different, there are also junior suites and suites that are more exquisite. You must have stayed in a standard room, which is rather comfortable and non-fancy room of reasonable price. It is an optimal choice for different kinds of travellers. We... More 

Belfast, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 31, 2014

In an area where English is not widely spoken, this is a good hotel in a central location as everything required you will find in this hotel, from comfortable rooms, bar, 2 restaurants, including an excellent Ukranian restaurant, good English speakers on the desk, and a travel services room for booking onward journeys. BBC world news and good wifi connection... More 

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ReservManager, Менеджер по обслуживанию клиентов at Intourist Hotel Zaporozhye, responded to this review

Dear Kevtr, thank you for such a detailed and positive review. It will be of great value to other travellers. Hope to see in our hotel soon again! More 

Kiev, Ukraine
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 10, 2014 via mobile

Very convenient location in a center of city, all facilities needed for seminars or trainings. Moderate breakfast. Quite fast wifi connection. Clean and refurnished rooms, but classic post-Soviet style.

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ReservManager, Менеджер по обслуживанию клиентов at Intourist Hotel Zaporozhye, responded to this review

Dear Oleg, thank you very much for your feedback. Really, the hotel has the best location in the city center, full circle of conference and restaurant services is available in the hotel. We will be glad to meet you in Intourist Hotel again. More 

Port Macquarie, Australia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 27, 2014

The rooms here are very basic but clean and practical. Location is very central and there is a great Ukrainian restaurant in house. The staff are welcoming and helpful in all areas. We would stay here again without reservation.

Was this review helpful? Yes 1
ReservManager, Менеджер по обслуживанию клиентов at Intourist Hotel Zaporozhye, responded to this review

Dear Rhys and Larysa, thank you for your feedback. It is nice to hear tha you liked your stay in Intourist Hotel and our ukrainian restaurant Korchma. Korchma is the best ukrainian restaurant in the city. We recommend you to book online on our web-site as you will have a 5% discount for your reservation. If you plan your trip... More 

New York City, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2014

From the Intourist two days ago. The rooms are small but cozy and neat, the lobby is modern, the bar and lounge area fantastic, front desk service wonderful. There is an excellent and affordable sushi restaurant in the hotel, and also a great traditional Ukrainian food restaurant that I believe is also owned by the same people who run the... More 

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Cincinnati
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed March 29, 2014

We pulled in late with no reservation. The desk staff spoke fine English but were not interested in working on rates. Ended up paying 20% more than the booking.com rate. The lobby was plush and modern. The room the same. Only disappointment was breakfast. 9 bucks for ham sausage lunchmeat, hard cheese, egg logs and buckwheat. Next time I will... More 

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Indianapolis, Indiana, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 15, 2014

This was my second stay at the Intourist. I stayed there in 2013. I was very surprised at my check-in that they had made a note that I was repeat guest. I did get a discount on my room. They ended up changing my room as the first night I had a room with two beds so they asked if... More 

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ReservManager, Администратор at Intourist Hotel Zaporozhye, responded to this review

Dear David, thank you very much for your review and the time taken. We appreciate your feedback and comments left, and we're glad to see that you have enjoyed your stay with us. As for the problem with mattress - we consider your comments and suggestions. Thank you very much for your words about the quality of our restaurants and... More 

Salt Lake City, Utah
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 8, 2013

Great hotel with nice restaurants and night club! Front Desk girls are super friendly! Rooms are nice and clean! Olga were the best! She helped me with any question I had! I loved the sushi restaurant! Best sushi ever!!! I recommend this hotel to everyone!

Was this review helpful? Yes 1
Zaporizhzhya, Ukraine
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed August 21, 2013

i visited the hotel during my vacation in January 2013 , the hotel from outside very nice and located in the city center which give you the possibility to move around the city without any difficulties, the issue we faced that staff un -professional , they charge me extra , very rude and no care at all , as i... More 

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