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Khortitsa Palace Hotel

Certificate of Excellence
Schevchenko Blvd., 71A, Zaporizhzhya 69091, Ukraine
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1 room 1 adult
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81 Reviews from our TripAdvisor Community

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Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

If you are planning to have a trip to Zaporozhye and want to have some good rest, in a centric hotel with good service, I definitely recommend you the Khortitsa Palace! Don't expect the "Soviet" glamour but rather a good Hotel with European standards. Rooms are very well furnished and you have everything to have a pleasant stay. The view... More 

Helpful?
Thank YBandurko
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear YBandurko, Thank you very much for taking the time and share your experience with Tripadvisor readers. It so great to see that you had memorable stay in our hotel, and evaluated our services and our team. I will definitely pass on your kind words to Lyudmila. Hope to welcoming you back in our hotel in not a distant future.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at Hotel Khortitsa Palace from 19th to 24th Jan. Comfortable rooms, great air conditioning, attentive staff. Special mention must be made of a trainee - Anastasia who helped us with our special food requirements admirably. Not only did she understand the work required but also presented the food very well. Definitely recommended for stay if you're traveling to zaporozhzhye.

Helpful?
Thank Vinamra A
Natalya P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Vinamra A, Thank you very much for taking the time and share your feedback with Tripadvisor readers. We are pleased to hear that you liked the room you stayed in and the service your received from our associates. I will surely pass on your comments to Anastasia. Thank you once again for being our guest. I'm looking forward to... More 

Kiev, Ukraine
Level Contributor
168 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed September 17, 2015

Was very pleased thta despite war line in 200km and bad economic situation inthe city hotel is commited to its high standards. Nothing has changed for the worse since my last visit. Food in the restaurant is also quite good.

Helpful?
Thank Shamborovsky
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Shamborovsky, thank you for being our guest again, and thank you for your review. I am very happy to see that you enjoyed your stay with us again, and that our services have remained on the same level since your previous visit. Rest assured that we will continue aiming for this level of service in the future, despite... More 

Victoria, Canada
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 17, 2015

This Four Points could be a Sheraton. The rooms are excellent, the breakfast selection great and unlike some other reviews, the Ukrainian staff are attentive. They have this funky bar/outdoor restaurant on the 4th floor which is worth going to for the view of the Dnieper River alone. There are some things to get used to in Eastern bloc countries:... More 

Helpful?
Thank Rhuizinga
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. / Ms. Rhuizinga, thank you for staying with us, and thank you for your great review! Great to see that you enjoyed your stay with us and our services; I am especially happy to see that our associates have been attentive and left such an impression! Hoping to be seeing you again in the future in Zaporozyhe and... More 

Wichita, Kansas
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 4, 2015

This hotel has the perfect place for conference and lodging. My request was handled quickly, professionally, and in fluent English. Everything was provided in the smaller of the conference rooms. Having the 7 of us at the oval table seated in roller chairs with arm rests with the view of the Dnieper River outside was excellent. The large screen and... More 

Helpful?
Thank SkydiveED
Viktoria_And, Marketing, Social Media & Reservation Coordinator at Khortitsa Palace Hotel, responded to this review

Dear SkydiveED, Thank you for choosing Four Points by Sheraton Zaporozhye as a place to hold your conference. I appreciate your detailed feedback and high evaluation of our hotel and services left at the tripadvisor page. It's great to hear that we managed to impress you with our meeting spaces and conference facilities. I will also pass on your comments... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

Very good hotel, but still with Ukrainian service. Nice rooms with all new stuff and Dnipro river view. Really comfortable bed in the room. Breakfast is not bad. They have gym and sauna. So all things are good. But sometimes you will feel that this is not Europe. For example, minibar is locked and if you want it to be... More 

Helpful?
Thank Lerova
Viktoria_And, Marketing, Social Media & Reservation Coordinator at Khortitsa Palace Hotel, responded to this review

Dear Ms. Lerova, Thank you for staying with us, and thank you for your comments and evaluation of our hotel. I am happy to see that you have had an enjoyable stay in our hotel and really appreciate your detailed feedback which will help us to improve our services. Please accept my apologies for the inconveniences you have experienced in... More 

Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 26, 2015

This has become the only place my wife and I will stay at when we are in Zaporozhye! And we look forward to every visit! Not only is it a peaceful and beautifully located hotel (overlooking the Dneper River and Khortitsa Island), but it has almost everything that a 5-star hotel would have for an amazingly low price. The rooms... More 

Helpful?
Thank Scott S
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Scott, it was great to have you staying with us again, and I am very happy that you had an as relaxing and enjoyable stay with us as expected. Your comments and praise are very much appreciated and will be passed on to all our associates at the next possible opportunity! Looking forward to be seeing you again,... More 

Edinburgh, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 4, 2014

I've stayed here four times on business and each time I have had great service. All the staff are extremely helpful, warm and welcoming. I am vegetarian and again they have always managed to develop great food for me. The rooms overlook the river, nice view and superfast wifi. A very solid hotel that was a home from home whilst... More 

Helpful?
1 Thank Sam B
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Sam, thank you for staying and returning to us, and thank you very much for your detailed feedback left at tripadvisor. I am happy to see that you enjoyed your stays with us on each of your visits, and that our associates made you feel welcome - i will certainly pass on your compliments to all our associates.... More 

Dnipropetrovsk, Ukraine
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 17, 2014

I visited this hotel once in the frame of the business trip. And I have strong desire to come back. The hotel is amazing and can be used for business trips, conferences as well as pleasant family weekends. Besides prices are very competitive not only among Zaporizhzhya hotels, but also among Dnipropetrovsk ones. The whole hotel atmosphere is so pleasant... More 

Helpful?
Thank Katerina U
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Ms. Katerina, thank you for being our guest, and thank you very much for your detailed feedback left in your evaluation of our hotel and services. It's great to see that you had a thoroughly satisfying experience in all aspects with us. Hoping to be seeing you again in the future With my best personal regards Claus Treu General... More 

Bergen, Norway
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 4, 2014

This hotel suprised me, not many hotels in Ukraine can compare with this standard, service and prices. Nice big room with great view over the river. Good roomservice, exellent breakfast and service. The desk was manned with two young and service minded workers, exellent english. Thanks, I will stay at your hotel again next summer!

Helpful?
Thank Ivar31
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Ivar31, thank you for being our guest, and thank you for your great review and detailed comments left at this website. I am glad to read that we managed to surprise you, and that you had a thoroughly enjoyable stay with us. Looking forward to welcoming you back in our hotel and Zaporozhye With my best personal regards... More 

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