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Lake Heights Hotel

Certificate of Excellence
Hotel website
Plot 13, Church Road, Entebbe +256, Uganda
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Lake Heights Hotel
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35 Reviews from our TripAdvisor Community

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Traveler rating
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    12
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bundoran
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed May 8, 2015

Few good hotels in Entebbe, or nearby Kampala, are cheap and the Lake Heights is not an excpetion coming in at a hefty $180 a night for an executive room. That said, it offers good service, impeccable cleanliness throughout and perfectly equipped modern bedrooms and bathrooms with good WiFi throughout the hotel. The terrace bar (and restaurant) on the top... More 

Was this review helpful? Yes 2
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

Thank you for the great in-depth review of Lake Heights Hotel. We feel so gratified about your positive comments, and for the areas that need touching up, we shall ensure that it is done. About the insects, Entebbe is seasonally blessed with these flies because of the Lake Victoria that surrounds it. When you make your next trip to Entebbe,... More 

UK
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 27, 2015

I've stayed in a lot of hotels in Africa and am aware the standards are not the same as European hotels even if the prices are! I've reviewed this based on the facts of our short overnight visit. There were some real problems - here they are: 1) We booked a complimentary airport transfer to pick us up at 11p.m,... More 

Was this review helpful? Yes 2
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

Hello, we thank you for choosing us as your hotel in Entebbe. I have observed that there were quite a few mis-haps starting with the airport transfer. We are greatly sorry for the mix up. The WIFI connection has now been greatly touched up so I do hope that experience is NOW in the past. For all the good things... More 

Bemidji, Minnesota
Level Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

The hotel had all the modern amenities you could want. The swimming pool was not very big but it was nice and the customer service here is very good as well and a restaurant on top of the hotel with a lovely view.

Was this review helpful? Yes
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

Hi thank you for the compliments, we do really appreciate and warmly take into consideration your views. Great having you with us and we promise to serve you even better if you ever return to Uganda. More 

Mombasa, Kenya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

A holy hallelujah of serenity. This is my best choice in the entire Entebbe as far as Hotels are concerned. Without going into details, I recommend it to anyone who needs a place to relax, to work, to meditate or to spend with the family.

Was this review helpful? Yes 1
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

We appreciate your compliments and off course want to offer the best to all our clientele. I do hope that you will make Lake Heights Hotel your home away from home whenever you are in Entebbe. More 

Nairobi
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

I recently stayed at this hotel for 2 nights and it was wonderful. The hotel is clean, the rooms beautiful and staff are also very courteous and willing to help and their meals are a plus. A very good place to stay if you want some peace and quiet for small meeting. Another plus is its proximity to the Entebbe... More 

Was this review helpful? Yes 1
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

Thank you for choosing to stay with us, we are glad to know that we exceeded your expectations. We looking forward to hosting you again, for a Better Stay Everyday. More 

Johannesburg, South Africa
Level Contributor
104 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed February 19, 2015

We stayed here for two nights ...one night before our safari, and one night post safari. It was great that Lake Heights is in close proximity to Entebbe Airport, for the ease of arriving late evening and departing early morning. It was the warmest welcome from Richard and his staff on arrival. We were shown to a beautiful, modern and... More 

Was this review helpful? Yes
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

Good Quality sleep and peace of mind is all we all aim for. We are glad we met most of your expectations and are looking forward to hosting you the next time with the better results of those we did not meet. More 

Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

The hotel is situated in beautiful surrondings, and has a relaxing atmosphere. The rooms are nice, and the garden is well kept with a nice little swimmingpool. In my opinion the staff is extraordinary friendly and helpful. The Kitchen is excellent. I enjoyed my stay very much.

Was this review helpful? Yes 1
Lake H, Guest Relations Manager at Lake Heights Hotel, responded to this review

Dear Marit. It was a pleasure hosting you here, and better yet, that we exceeded your expectations too. We are glad to have made your stay in Entebbe, Uganda worthwhile. We are looking forward to hosting you again, and again, and again. More 

Lawrence, Kansas
1 review
5 of 5 stars Reviewed February 5, 2015

We had a wonderful stay in Lake Heights Hotel. The hotel is very clean with excellent dining options, including a rooftop dining and bar area, and the staff are kind and courteous. The location is secure and within walking distance of the Botanical Gardens, Lake Victoria, and the Wildlife Education Centre. The general manager, Richard, was particularly helpful and professional,... More 

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Lake H, General Manager at Lake Heights Hotel, responded to this review

Dear Lindsay Thank you for the review and we truly appreciate your comments and we are happy that you were able to savour some of the wonderful fruits that Uganda has to offer. More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 25, 2015

I hosted a group of about 20 persons at this hotel for 10 days. We basically stayed in the hotel the entire time… getting breakfast, lunch, and dinner, many of us staying in the hotel, and taking advantage of the hotel's small conference facility. Simply put, the entire hotel staff was efficient, polite, and friendly. Indeed, I felt among friends... More 

Was this review helpful? Yes
Lake H, General Manager at Lake Heights Hotel, responded to this review

Dear Town Thank you for your narration to all our staff at the hotel who made your 10 day workshop such a success. The staff really enjoyed having your group here and found it such a pleasure looking after them all. Nothing was too much trouble taking care of you. More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed January 23, 2015

Right from the reception, Lake height hotel is neat, cool and homely.The furniture is cozy, lighting innovative and design truly inspirational. Rooms are airy with generous supplies of toiletries and other necessities. In my one week stay, I did not come across staff that were unfriendly or rude. It is the kind of place that I would recommend for spending... More 

Was this review helpful? Yes
Lake H, General Manager at Lake Heights Hotel, responded to this review

Dear Emily Thank you for your comments on Trip Advisor and we are happy to know that the home made cookies bring back happy memories. More 

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