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Protea Hotel - Entebbe

4.0 of 5 36-40 Sebugwawo Drive | Entebbe Road, Entebbe, Uganda
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Protea Hotel - Entebbe
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Protea Hotel - Entebbe
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85 reviews from our community

Traveler rating
    25
    37
    15
    5
    3
See reviews for
3
17
3
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lagos
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel at the end of November for a conference. It's 5 minutes from the airport terminal and their gardens front right down to Lake Victoria. Firstly you wouldn't know you were so close to the airport, hardly any noise at all. The staff could not have been friendlier & more helpful. The facilities, pool, restaurants, meeting... More 

Was this review helpful? Yes
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear Ken O, thank you for your feedback received via Trip advisor. It is always rewarding for the TEAM at the Protea Hotel Entebbe to receive feedback of positive GUEST experiences. We look forward to welcoming you back to the Protea Hotel Entebbe in the near future, perhaps for a leisure break next time and not for conferencing. Kind regards,... More 

London, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely staff, excellent food. Bar has been updated to make it more "fun". Great pool and views over lake Victoria. My only negative is the wifi. This needs to be better around the whole hotel. In summary I enjoy staying here and would recommend it highly.

Was this review helpful? Yes
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear charlesajparker, thank you for your feedback received via Trip advisor. I do apologise for the inconvenience you experienced as a result of our Wi-Fi. To this It would be appreciated if you could revert to me by email with specific areas that you experienced difficulties. This as we have recently completed an expensive upgrade to our complete network which... More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed for about 24 hours at this hotel. We arrived quite late, so after a long flight we decided to go to the hotel bar to have a few drinks. We end up staying until early hours in the morning. What amazed be it was the excellence service from Ronald. The waiter that was around until we left. He... More 

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear Valdemar G, thank you for your feedback received via Trip advisor. I will ensure that Ronald is recognised for your kind feedback towards his abilities. We trust you had a safe journey home and we look forward to welcoming you back to the Protea Hotel Entebbe in the near future. Kind regards, Cymon Charnley. General Manager cymon@proteaebb.co.ug More 

Massachusettes
Top Contributor
73 reviews 73 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here three nights at the beginning of a gorilla trekking safari. The rooms are lovely and the beds are comfortable. Each room has either a terrace or balcony facing Lake Victoria. Free wifi is accessible in the rooms The ground are excellently maintained, and there are sitting areas along the shore. The lovely and restaurant are large and... More 

Was this review helpful? Yes 1
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear Happy_Camper_2004, Thank you for your feedback received. We trust you have taken home wonderful memories from you gorilla trekking experiences. Thank you for your note re the music nearby, I am happy to say that as a result of similar written feedbacks received and the Ugandan Environmental Department we have made huge inroads since your stay with us towards... More 

Redmond, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect hotel when arriving late at night or leaving early in the morning. Close to the airport with a friendly staff. Rooms are clean with great views. I would be passing through a few days later and would stay at another hotel, which was also nice, however in looking back I wish I stayed here both times.

Was this review helpful? Yes
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear PhynnTravels, Thank you for your feedback received. We trust you had an safe and uneventful journey back home and look forward to hosting you for both stays in Entebbe in the near future. Kind regards Cymon Charnley. General Manager cymon@proteaebb.co.ug More 

North, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's been about 5 months since we last visited Protea and this time we were a group of over 10 and they managed everything so well. The service was fantastic, reception very helpful and the buffet dinner on the 27th was absolutely delicious!! Some in our party had gone swimming earlier and enjoyed their sparkling pool. Overall a wonderful experience!

Was this review helpful? Yes
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear Jjajja87, Thank you for your feedback received. I will most certainly relay your experiences onto the TEAM. We trust you had a memorable Thanksgiving and look forward to hosting you in the near future. Best regards Cymon Charnley. General Manager cymon@proteaebb.co.ug More 

San Francisco, California
Top Contributor
113 reviews 113 reviews
79 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for one night before transferring onto Kisese and it was perfectly comfortable. Rooms are functional but clean, Wi-Fi was not bad at all, and there was plenty of hot water. The property is facing Lake Victoria and has a very nice pool as well (although we didn't use it). The location is about five minutes from the... More 

Was this review helpful? Yes 1
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear grottoyk, Thank you for your feedback received via Tripadvisor. We are concerned however with your input on your experience of the food. To this please be assured that this will be relayed through the kitchen TEAM, towards the maintaining of product standard. We look forward to hearing from you and welcoming you back in the near future to the... More 

swindon
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 16, 2014

Stayed for a single night this week rather than my normal trek into Kampala to the Sheraton and loved my stay. Arrived fairly late and after a quick change went down to the bar for a couple of drinks. I'm guessing by this stage the drinks were being charged on a "room service" basis as the bar wasn't staffed as... More 

Was this review helpful? Yes 1
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear minglo79. Thank you for your feedback received, it is always rewarding to hear such positively on our GUEST's experiences with us. I will most certainly be relaying your feedback to the TEAM. If you could recall the room number that you stayed in with the faulty plug socket, it would be appreciated. Kind regards Cymon Charnley General Manager cymon@proteaebb.co.ug More 

1 review
5 of 5 stars Reviewed November 2, 2014

Always a pleasure going to Entebbe and staying at the Protea Hotel. All the staff are friendly and willing to go out of tier easy to assist in any way possible. Rooms are clean and we'll looked after.

Was this review helpful? Yes
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear David K, Thank you for your feedback received. It is always rewarding to receive such positive feedback from our GUEST's reviewing of their experiences with us. I will ensure that your feedback is relayed to the TEAM at Protea Hotel Entebbe. We look forward to welcoming you back in the near future. Best regards Cymon Charnley General Manager cymon@proteaebb.co.ug More 

Livingston, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 28, 2014

Even though this hotel is very close to the airport ,it's very quiet . Pool area is excellent , very comfortable rooms. We ate in the restaurant and the food was very good . Breakfast buffet had a good choice. Cannot fault the service, staff are excellent . Great views of Lake Victoria ,apparently the lake insect flies can be... More 

Was this review helpful? Yes
Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear tracy_jervis, Thank you for your feedback received via Tripadvisor. I will most certainly relay your feedback to the TEAM. Your note re the lake flies we see as a positive, because as whilst they are harmless they can be bothersome it is wonder full news that they did not interfere with your stay, this as they do some days... More 

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Additional Information about Protea Hotel - Entebbe

Address: 36-40 Sebugwawo Drive | Entebbe Road, Entebbe, Uganda
Location: Uganda > Central Region > Entebbe
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Protea Hotel - Entebbe 4*
Number of rooms: 75
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Hotel Style:
#2 Business Hotel in Entebbe

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