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Protea Hotel - Entebbe

4.0 of 5 36-40 Sebugwawo Drive | Entebbe Road, Entebbe, Uganda
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Protea Hotel - Entebbe
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Protea Hotel - Entebbe
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79 reviews from our community

Traveler rating
    24
    32
    15
    5
    3
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3
16
2
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Top Contributor
101 reviews 101 reviews
68 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night before transferring onto Kisese and it was perfectly comfortable. Rooms are functional but clean, Wi-Fi was not bad at all, and there was plenty of hot water. The property is facing Lake Victoria and has a very nice pool as well (although we didn't use it). The location is about five minutes from the... More

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear grottoyk, Thank you for your feedback received via Tripadvisor. We are concerned however with your input on your experience of the food. To this please be assured that this will be relayed through the kitchen TEAM, towards the maintaining of product standard. We look forward to hearing from you and welcoming you back in the near future to the... More

swindon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a single night this week rather than my normal trek into Kampala to the Sheraton and loved my stay. Arrived fairly late and after a quick change went down to the bar for a couple of drinks. I'm guessing by this stage the drinks were being charged on a "room service" basis as the bar wasn't staffed as... More

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear minglo79. Thank you for your feedback received, it is always rewarding to hear such positively on our GUEST's experiences with us. I will most certainly be relaying your feedback to the TEAM. If you could recall the room number that you stayed in with the faulty plug socket, it would be appreciated. Kind regards Cymon Charnley General Manager cymon@proteaebb.co.ug More

1 review
5 of 5 stars Reviewed 3 weeks ago

Always a pleasure going to Entebbe and staying at the Protea Hotel. All the staff are friendly and willing to go out of tier easy to assist in any way possible. Rooms are clean and we'll looked after.

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear David K, Thank you for your feedback received. It is always rewarding to receive such positive feedback from our GUEST's reviewing of their experiences with us. I will ensure that your feedback is relayed to the TEAM at Protea Hotel Entebbe. We look forward to welcoming you back in the near future. Best regards Cymon Charnley General Manager cymon@proteaebb.co.ug More

Livingston, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Even though this hotel is very close to the airport ,it's very quiet . Pool area is excellent , very comfortable rooms. We ate in the restaurant and the food was very good . Breakfast buffet had a good choice. Cannot fault the service, staff are excellent . Great views of Lake Victoria ,apparently the lake insect flies can be... More

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear tracy_jervis, Thank you for your feedback received via Tripadvisor. I will most certainly relay your feedback to the TEAM. Your note re the lake flies we see as a positive, because as whilst they are harmless they can be bothersome it is wonder full news that they did not interfere with your stay, this as they do some days... More

Benoni, Gauteng, South Africa
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Since my previous stay they have build a swimming pool with a pool bar, great vibe, having a beer at the bar, looking at the lake is awesome. The pool is great. The rooms is big with new A/C's. Big shower and good water pressure. Bed is always clean and crisp, so is the towels. Nothing to complain about, even... More

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear Marius S, Thank you for your feedback received via Tripadvisor. It is always rewarding to receive positive feedback following a GUEST's stay with us. I will ensure your experiences are conveyed to our TEAM. Best regards, Cymon Charnley. cymon@proteaebb.co.ug More

Entebbe, Uganda
Top Contributor
113 reviews 113 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 17, 2014 via mobile

Decided to finally stay at the Protea Entebbe. Reservations via email was efficient - dates were correct. Check-in was also fast, and my request for a late check-out was eventually granted - thank you Harriet. Was pleasantly surprised to get an upgrade from a deluxe to a suite. Dinner was also not bad, a bit salty but quite tasty. Service... More

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear edfaigmane, Thank you for taking the time to complete your experience with us on Tripadvisor, your comments will be related through our TEAM with a special note to Harriet. Please give me a heads up for your next visit and IF we are able to do another upgrade I will ensure the mini bar is well stocked for you.... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

Excellent stay. Very comfortable quiet rooms. Pleasant pool area and gardens. Well presented food.Very friendly staff who cannot do enough for the guests, In particular Abraham from housekeeping, who helped us with a few room issues, well done Protea! Excellent location for airport.

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Cymon C, General Manager at Protea Hotel - Entebbe, responded to this review

Dear torero5, Thank you for your feedback received. it is always gratifying to receive a 5 star report from our GUESTS. I will ensure that your compliments are relayed through the TEAM and that Abraham is recognized for his identification. We look forward to hosting you again next time you are in Uganda. Best regards Cymon Charnley cymon@proteaebb.co.ug More

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 5, 2014 via mobile

The hotel is a few minutes away from the airport but is surprisingly quiet given it's location. It is situated directly on the lakeshore & most rooms if not all overlook the lake. The gardens & poolside areas are very well kept & comfortable, tranquil spaces. The rooms are large & comfortable & they are clean & tidy with fridges,... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2014

It's amazing place and I recommend it to those having early morning flights. I stayed here for 1 night On 27 and I was having a very early morning flight and everything was easy for me from the hotel to the airport. Food was nice the rooms are very big with amazing view looking at Lake Victoria while sitting at... More

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Kampala, Uganda
Top Contributor
52 reviews 52 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 1, 2014

I was here with girl friends for a private day out. [And not enroute to the airport] The staff were very helpful in setting us up. We had a private area by the pool set up for us. The buffet was great as usual and it was a lovely experience. The only problem when outdoors is the lake flies. They... More

Was this review helpful? Yes 1
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Additional Information about Protea Hotel - Entebbe

Address: 36-40 Sebugwawo Drive | Entebbe Road, Entebbe, Uganda
Location: Uganda > Central Region > Entebbe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel - Entebbe 4*
Number of rooms: 75
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