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Zorlu Grand Hotel

5.0 of 5 Maras Caddesi No: 9, Trabzon 61100, Turkey
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Zorlu Grand Hotel
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Zorlu Grand Hotel
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96 reviews from our community

Traveler rating
    27
    46
    14
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Top Contributor
95 reviews 95 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed only one night though. The hotel is in a nice central location. The porters and receptionists are very helpful, speak perfect English. The room was very clean, the toiletries, robes, slippers, towels were of very good quality. The bed was very comfortable. We liked that they had complimentary water, tea, coffee and cookies as well as separately located... More 

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Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Zengin, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

I stayed one night and did a business meeting the next day. The room was excellent. Shower lacking height if you are tall. Good room service. Nice, clean and big meeting room, good air conditioning, perfect coffee breaks with a waiter walking around to give you refills while you talk with your guests. Very good lunch. Overall, a very good... More 

Was this review helpful? Yes
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Zengin, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Australia
Top Contributor
55 reviews 55 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 16, 2014

The hotel is a rated five star and has all the luxuries and appointments to justify. It is situated in the heart of the old city with shops and restaurants all around. The coffee lounge on the ground floor is great. Breakfast is plentiful and excellent quality. The pool, hamam, steam room and sauna is excellent but the staff are... More 

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Zorlu Grand H, Halkla İlişkiler Müdürü at Zorlu Grand Hotel, responded to this review

Dear Miss. Suzie We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND... More 

Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

Rooms are comfortable but on the small side and half of the rooms facing to inner court/lobby. We changed to room facing outside. Breakfast is very good. There is a car park. Staff is friendly in a professional way, not hugely welcoming. Pricey. But we got a reasonable deal for 2 nights.

Was this review helpful? Yes
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Mr.Sebastian, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Altoona, Kansas
Top Contributor
86 reviews 86 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 11, 2014

Hotel Zorlu is located in the city center of Trabzon. It's a pedestrian area both at the front as well of the back of the hotel. Nice clean rooms, free wifi and friendly staff. They also provided a good breakfast. Location of the hotel makes it simple to enjoy strolling around and enjoying the sites of the city center. We... More 

Was this review helpful? Yes 2
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Altoona, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Istanbul, Turkey
Top Contributor
79 reviews 79 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 5, 2014

The hotel is located in the center of the city on a very crowded street where the entrance of the hotel is small. But when you get in you find yourself in a huge lobby which is a great surprise for you if you are in Trabzon for the first time. The hotel is comfortable and clean. The rooms are... More 

Was this review helpful? Yes 1
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Mr.Earibal We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 12, 2014

Welcoming, professional, helpful and warm staff. Nice and large room that was quiet even though it overlooked a busy pedestrian street. Easy access to shopping, park, local buses, restaurants and a small museum. Very nice Turkish-style breakfast. Fitness center was adequate. The hammam looked nice but is only for men. We were able to get a special rate that made... More 

Was this review helpful? Yes 1
Fort Worth, Texas
Top Contributor
156 reviews 156 reviews
79 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed June 2, 2014

Nice hotel. Rooms were very good. We also faced the street, with a building just across the street and windows looking directly in ours, but it was plenty quiet. Pedestrian streets front and back of the hotel and a large park like square nearby. Breakfast was very good.

Was this review helpful? Yes
Zorlu Grand H, Halkla İlişkiler Müdürü at Zorlu Grand Hotel, responded to this review

Dear Handymoon, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

UK
Top Contributor
223 reviews 223 reviews
43 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed December 16, 2013

This might be a 5 star by Turkish standards, but by international standards it is more like a 3 star, and is therefore overpriced. No hot water on first night, and erratic on second night. No offer of compensation when pointed out. Extremely hot in room and no way to change temperature settings. Poor service at breakfast: staff did not... More 

Was this review helpful? Yes 6
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 1, 2013

I first visited Trabzon 19 years ago and quite honestly I did not expect a hotel of this high standard. The rooms are good size, mine was on the front but there was no traffic noise. Breakfast was ample but an extra cost. The rack rate for a deluxe room was 400 euros which was very expensive. would recommend (if... More 

Was this review helpful? Yes 4
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Additional Information about Zorlu Grand Hotel

Address: Maras Caddesi No: 9, Trabzon 61100, Turkey
Phone Number:
Location: Turkey > Turkish Black Sea Coast > Trabzon Province > Trabzon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Zorlu Grand Hotel 5*
Number of rooms: 157
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