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Zorlu Grand Hotel

5.0 of 5 Maras Caddesi No: 9, Trabzon 61100, Turkey
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Zorlu Grand Hotel
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Zorlu Grand Hotel
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99 reviews from our community

Traveler rating
    28
    48
    14
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (99)
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    (13)
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    (36)
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    (33)
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    (17)
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Van Anda
Top Contributor
264 reviews 264 reviews
35 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed January 13, 2015

We used this hotel as it was the shuttle stop for the cruise ship. It was a bit unnerving to have to go through a security check to go inside but what an oasis was waiting. The lobby is huge, open, spotless. We were offered free wifi which was very fast. Washrooms are deluxe. We also purchased turkish coffee. Service... More 

Was this review helpful? Yes 1
Ashby de la Zouch, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2015

Exceptionally friendly staff. Good room; well maintained. A sturdy traditional bidet is always a comfort. Nice breakfast. Hotel well situated for shopping, restaurants (nothing very upmarket in Trabzon) and dolmus stops

Was this review helpful? Yes 1
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Nigel, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Kuwait City, Kuwait
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2014

The staff are not friendly and are very rude, specially the ladies at the reseption desk. They keep laughing at customers in turkish thinking we don't know their language! They don't know how to deal with customers and they don't speak english very well. Other than that the breakfast, rooms, cleanliness and location is great! According to lifestyle there, it... More 

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Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Maryam, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Istanbul, Turkey
Top Contributor
96 reviews 96 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 3, 2014

we stayed only one night though. The hotel is in a nice central location. The porters and receptionists are very helpful, speak perfect English. The room was very clean, the toiletries, robes, slippers, towels were of very good quality. The bed was very comfortable. We liked that they had complimentary water, tea, coffee and cookies as well as separately located... More 

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Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Zengin, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed one night and did a business meeting the next day. The room was excellent. Shower lacking height if you are tall. Good room service. Nice, clean and big meeting room, good air conditioning, perfect coffee breaks with a waiter walking around to give you refills while you talk with your guests. Very good lunch. Overall, a very good... More 

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Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Zengin, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Australia
Top Contributor
56 reviews 56 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 16, 2014

The hotel is a rated five star and has all the luxuries and appointments to justify. It is situated in the heart of the old city with shops and restaurants all around. The coffee lounge on the ground floor is great. Breakfast is plentiful and excellent quality. The pool, hamam, steam room and sauna is excellent but the staff are... More 

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Zorlu Grand H, Halkla İlişkiler Müdürü at Zorlu Grand Hotel, responded to this review

Dear Miss. Suzie We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND... More 

Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

Rooms are comfortable but on the small side and half of the rooms facing to inner court/lobby. We changed to room facing outside. Breakfast is very good. There is a car park. Staff is friendly in a professional way, not hugely welcoming. Pricey. But we got a reasonable deal for 2 nights.

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Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Mr.Sebastian, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Altoona, Kansas
Top Contributor
86 reviews 86 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 11, 2014

Hotel Zorlu is located in the city center of Trabzon. It's a pedestrian area both at the front as well of the back of the hotel. Nice clean rooms, free wifi and friendly staff. They also provided a good breakfast. Location of the hotel makes it simple to enjoy strolling around and enjoying the sites of the city center. We... More 

Was this review helpful? Yes 2
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Altoona, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Istanbul, Turkey
Top Contributor
100 reviews 100 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 5, 2014

The hotel is located in the center of the city on a very crowded street where the entrance of the hotel is small. But when you get in you find yourself in a huge lobby which is a great surprise for you if you are in Trabzon for the first time. The hotel is comfortable and clean. The rooms are... More 

Was this review helpful? Yes 2
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Mr.Earibal We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 12, 2014

Welcoming, professional, helpful and warm staff. Nice and large room that was quiet even though it overlooked a busy pedestrian street. Easy access to shopping, park, local buses, restaurants and a small museum. Very nice Turkish-style breakfast. Fitness center was adequate. The hammam looked nice but is only for men. We were able to get a special rate that made... More 

Was this review helpful? Yes 2
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Additional Information about Zorlu Grand Hotel

Address: Maras Caddesi No: 9, Trabzon 61100, Turkey
Phone Number:
Location: Turkey > Turkish Black Sea Coast > Trabzon Province > Trabzon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Zorlu Grand Hotel 5*
Number of rooms: 157
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