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Zorlu Grand Hotel

Certificate of Excellence
Maras Caddesi No: 9 | Merkez, Trabzon 61100, Turkey
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Zorlu Grand Hotel
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117 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (29)
  • Jun-Aug only
    (38)
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    (33)
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Istanbul, Turkey
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a meeting again after the first one around six months ago, this time with a bigger group. Perfect room and technical service with good microphones and sound. The coffee breaks were great with decent tea and coffee. The lunch we had during the meeting was great. Would recomment any day.

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Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Austin, TX
Level Contributor
69 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 29, 2015

This is an aged hotel with below-average rooms and amenities. (Most) rooms have no view, which could be boring if you need to spend time in the room as the offers not much. However, staff are very friendly and polite, breakfast was ok. It resides at the heart of Trabzon, which is a plus for business travellers. I'd recommend for... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

Staff was very friendly very nice very helpful. Great open buffet breakfast. Hotel rooms are very clean. Hotel is right in downtown walking distance to everything. Riding downtown you can take a bus tours to country Georgia and all the other cities need to be seeing. Tours are very cheap.

Was this review helpful? Yes 1
Zorlu Grand H, Halkla İlişkiler Müdürü at Zorlu Grand Hotel, responded to this review
Google Translation

Sayın Misafirimiz, Öncelikle Trabzon’da konaklamanız esnasında otelimizi tercih ettiğiniz için çok teşekkür ederiz. Son olarak siz misafirlerimizin olumlu ve olumsuz... More 

Jerusalem, Israel
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 28, 2015

This hotel is right in the middle of Trabzon, next to the bazaar, 10 minutes away from the airport. The hotel has good amenities - excellent equipment in the gym and good Internet. The room is quite comfortable: try for a room with a window facing out and not on the lobby side. The room could use a little more... More 

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Istanbul, Turkey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 26, 2015

The Zorlu Grand Hotel does not rise to the level of good hotels in Istanbul (where I live), but it does have many attractive amenities. The most positive benefit to me was the incredibly fast Wi-Fi—it surpassed the Wi-Fi speed of any hotel I’ve ever stayed in. I was able to stream videos and make Skype calls without any trouble.... More 

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London, United Kingdom
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed April 19, 2015

I arrived in Trabzon after an all night flight from London, changing at dawn in Istanbul. I took a taxi to the Zorlu at 10:00 in the morning, expecting to drop my bag off and shuffle around Trabzon for a few hours until I could check in. Instead, they checked me in straight away. I paid the equivalent of around... More 

Was this review helpful? Yes 1
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 2, 2015

Just stayed there 2 nights. This hotel claims to be five stars and charges accordingly, but does not provide minimum facilities. The rooms are stuffy and suffocating. The central ac was sending a blast of hot air. When we switched off the ac, it became suffocating. There was no way of finding a tolerable temperature in the room. The only... More 

Was this review helpful? Yes 1
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guest, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Van Anda
Level Contributor
324 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed January 13, 2015

We used this hotel as it was the shuttle stop for the cruise ship. It was a bit unnerving to have to go through a security check to go inside but what an oasis was waiting. The lobby is huge, open, spotless. We were offered free wifi which was very fast. Washrooms are deluxe. We also purchased turkish coffee. Service... More 

Was this review helpful? Yes 1
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Guests, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Ashby de la Zouch, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 12, 2015

Exceptionally friendly staff. Good room; well maintained. A sturdy traditional bidet is always a comfort. Nice breakfast. Hotel well situated for shopping, restaurants (nothing very upmarket in Trabzon) and dolmus stops

Was this review helpful? Yes 1
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Nigel, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

Kuwait City, Kuwait
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 28, 2014

The staff are not friendly and are very rude, specially the ladies at the reseption desk. They keep laughing at customers in turkish thinking we don't know their language! They don't know how to deal with customers and they don't speak english very well. Other than that the breakfast, rooms, cleanliness and location is great! According to lifestyle there, it... More 

Was this review helpful? Yes
Zorlu Grand H, Konuk İlişkileri Müdürü at Zorlu Grand Hotel, responded to this review

Dear Maryam, We would like to thank you for your kind interest at our hotel and we note you that we will always try our best to deserve it. We think that with the help of your very valuable thoughts,we will be able to serve you better. We hope to see you at your home in Trabzon ZORLU GRAND HOTEL... More 

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