never a five star holiday ok we were there at the end of the season.but still assumed we would get the same as you would if in peak season . rooms clean : hotel ok but everything else not even 4* thank god that there was a great bunch of people with us in the same situation. every saturday there... more

arrived on 26th oct in a massive thunder storm , met be quite rude transfer rep (nothing to do with hotel ), took about 2 hrs to get to the hotel from dalaman airport, arrived at the hotel at 9pm went to check in we had requested and i emailed hotel direct to ask for adjacent rooms as sons are... more

This hotel was the worst I have ever stayed. It says it is a 5* but it is a 2 at best! If your idea is a typical Brits abroad holiday then this will be perfect......if not stay away. We had to move after 1 night! more

Arrived at Dalaman Airport, straight away jumped by a local for a £1 to use a trolley. Great reception by the Rep, NOT !!!, "RIGHT FOLLOW ME !!!" , No hello welcome, nothing !!! By the way it was raining !!! , but hey thats not in our hands. Arrived at the so called 5 star Grand Pasa Hotel. Five... more

The accommodation is adequate, the food is repetitive...if you like turkey fry and rice you'll have a great time!!! Pool area too small for the amount of guests, the sunbeds were crammed so tightly together you couldn't get to the pool. Lack of seating in the lobby and upstairs terrace area...we enjoyed our last evening standing looking down at the... more

just came bak from turkey been there a week, cant fault weather it was perfect.. the hotel nice but not 5stars, 3 star maybe... food well it wasent up 2 much the same all the time esp turkey fry!! the pool was nice too crammed the bed mats need 2 be updated and towels... would recommend turkish bath but dont... more

What a pretention of this hotel to give herself 5 stars. its following turkisch experience max. a 3 stars hotel. They have nothing extra. The food is very boring, never fresh cooked food, always warmed up. The towels are worn to a thread . The employees at the reception are basic polite, not benevolent. There is no douchegel in the... more

Read the reviews. Don't get the toilet paper had to go in a bin! It went down the loo in my room and all public places. Smart hotel, wonderful gardens and pool area. Everything was good except for the food which was only 3* quality. Loads of choice, wonderful salads and plenty of veg but the hot food was not... more

This was an amazing holiday couldn't say a bad word about anything. The staff were brill especially Gokhan, Wilken and the two hotties who slagged us of by the way we say "Northern Ireland" in the restaurant. Rooms were excellently clean and spacious, food was lovely, staff were great crack, loads to do, plenty of bars and the beach at... more