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Grand Pasa Hotel

#38 of 285 Hotels in Marmaris
Certificate of Excellence
Durmazlar Cad 15, Marmaris 48700, Turkey
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Grand Pasa Hotel
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Ranked #38 of 285 Hotels in Marmaris
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Sue E Newcastle upon Tyne, United Kingdom
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1,467 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed hear for 10 weeks early May.we arrived at 3 o'clock in the morning with night staff to check us in. After booking the holiday we read reviews that the beds were really hard and they were right not what you would expect from a 5 star resort. We asked for a mattress topper which made it a lot... More 

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Madam, Thank you very much for your review.We are really pleased that you are content about our facilities in general.Our food is continental and some turkısh dishes for local taste.At our A la Carte Restaurant(10TL per service per person) we have three options:sea food,oriental or vegetarian.As we work all-inclusive we have a variety of food that you can choose.... More 

Frome, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The rooms are certainly a nice size and the whole hotel is spotless everywhere and very well maintained. The staff are a delight. The food is beautifully presented especially the desserts but it lacks flavour and can become a bit repetitive however you can always find something to eat. The entertainment mmmm what entertainment. The Spa treatment was the best... More 

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, Thank you for your review,We are really happy to hear that you are satisfied with our amenities in general.We usually get good feedbacks about our staff and location.But everything needs good improvement for the future.We hope you will again choose our Hotel with a good deal. Best Regards, Harika BALAK, Guest Relations. More 

London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got back a week ago from Grand Pasa, and what an amazing holiday it turned out to be. We checked really late the bell boy helped us with our luggage and insisted we got a bite to eat before the soup kitchen closed and this was before we checked in. We were then taken up to our room which was... More 

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, Thank you very much for your review.We are happy to hear taht you are content about our facilities in general.Our animation team tries to do their best about the music.Some of our gusets want more music although some others find it a little bit tiring.We try to balance the requirements. We hope to see you soon again at... More 

Carlisle, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Me and my family stayed in this hotel and it was beautiful inside and out, we really enjoyed the holiday and staying in this hotel untill...money had gone missing from our hotel room the full amount was stolen and we were left with no money for the rest of the holiday! We went down to reception to try and find... More 

Was this review helpful? Yes 5
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, We are sad to hear that you had a bad experience during your stay but we trust our staff and we usually have good feedbacks about our Housekeeping Department.At that occasion our Manager get involved in the situation as soon as possible and participated in all parts of the situation.Police could not have found anything so it is... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came back from a 10 night stay this morning and I have to say its the best hotel I've visited on a sunny holiday. Rooms cleaned everyday, cleaner left balcony door open 3 times though which was frustrating. Entertainment team poolside and at night were amazing, Chuckie was my absolute favourite. My 2 year old loved the mini disco at... More 

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, Thank you for your review.IWe are happy to hear that you are content about our facilities and will visit us again. We look forward to seeing you and your beloved ones at our Hotel. Best Regards, Harika BALAK, Guest Relations. More 

Senior Contributor
46 reviews 46 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here and had a thoroughly great time. The good things, the entertainment is great, the team work so hard to make everyone happy and play games. Tozie does not stop working, and chuckie is a brilliant leader, making everyone laugh and keeping the games and activities interesting. The room was clean. The slides and pool area is great... More 

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, Thank you for your berief review.We discuss about your reviews and reflect them to the Management to make our service better.Your critic about the A la Carte Restaurant will be satisfied with an improvement. We hope seeing you soon with your beloved again at our Hotel. Best Wishes, Harika BALAK, Guest Relations. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I came to grand pasa in September 2014 for my 21st birthday I arrived smack bang on midnight in dalaman I arrived at the hotel around 2am-3am the receptionist was very friendly and explained everything on the questions I asked shown to the room cases bought up for us rooms were great . The food was great. The entertainment was... More 

Was this review helpful? Yes 1
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, Thank you for your splendid review.We are so pleased that you are content about our facilities and staff.In 2015 season, we look forward to seeing you again at our Hotel. Best Wishes, Harika BALAK, Guest Relations. More 

Durham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

hi me and mrs black and coo,burta just got back from the grand pasa hotel this is more like a 3* hotel rooms very good food allways a good choice pools are clean and there was a life guard drinks are ok if you like wine vodka raki lager No Cider ! :( the entertainment lads were spot on they... More 

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Guest, Thank you very much for your review. We are so happy that you are content with our amenities. As an all-inclusive Hotel,most of our cookery is continental.Our animation is soft animation. We hope to see you soon again at our Hotel. Best Wishes, Harika BALAK, Guest Relations. More 

Rayleigh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

So.. this was the 2nd time I have stayed in the Grand Pasa and I think it is brilliant.. The food is great, there is always a different selection of food available and everyone in the restaurant is very happy and welcoming. There is a guy who works in the bar near reception called Ufuc and he is great, always... More 

Was this review helpful? Yes 1
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Madam, Thank you for your review about our Hotel as a repeat guest.We are so happy that you are content about our facilities.We have soft animation by our pool.Our safe box service at room is 2 euros per day. Hope to see you soon at our Hotel. Best Wishes, Harika BALAK, Guest Relations. More 

england
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Love this place have now been here 3 times on girls holidays and wouldn't go anywhere else all the staff are friendly and the entertainment team certainly keep you entertained food is good with a good variety. Would recommend this hotel to everyone

Was this review helpful? Yes
Grand_Pasa_Hotel, Konuk İlişkileri Müdürü at Grand Pasa Hotel, responded to this review

Dear Madam, Thank you very much for your review.We are so happy to read that you are satisfied with all our amenities as a repeat guest.Your reviews are really important for us as we discuss on the feedbacks to make our service better. We hope to see you again with your friends at our Hotel. Best Wishes, Harika BALAK, Guest... More 

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