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All 282 Marmaris hotels

Kervansaray Marmaris

3.5 of 5 Hotel   |   Merkez Mah. 19. Sok. No:55 Marmaris Merkez, Marmaris 48700, Turkey
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Kervansaray Marmaris
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77%
Ranked #60 of 282 hotels in Marmaris
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Guy A London, United Kingdom
  • Overview
  • Reviews (103)
  • Photos (73)
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  • Room tips (19)
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103 people have reviewed this hotel

Traveler rating
    45
    34
    15
    4
    5
See reviews for
37
24
3
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We travelled with another family to this hotel. Expectations were limited having read reviews right up to leaving in a stupid o'clock arrival, 3am at the hotel. We were welcomed by the efficient reception staff and bell boy taking our cases to the annexe across the courtyard. We opened the windows to see a cemetery outside, surreal but actually fantastic... More

Was this review helpful? Yes 1
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear Guy, thank you for choosing our hotel and for giving us such a good feedback. Your opinion is very important and giving our team good motivation for the season work. We was happy to have you like a guest in our resort and we hope to see you and your family in the next holiday season again. Best regards... More

wigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just Come back from the Kervansaray Hotel after a 1 weeks stay with my family. The Hotel is very clean inside with very friendly staff especially the Thomson rep Farah Lulu. But that is where the good points end. We paid a lot of money out for all inclusive but it was not worth all the money, The bars serve... More

Was this review helpful? Yes
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear our valued guest, Firstly, we'd like to thank you for choosing Kervansaray and for sharing your opinion about our hotel with us. Absolutely, we respect every kind of opinions and expectations and definitely we'll take all the suggestions and complains on board with pleasure but, we're of the opinion that not only hotel managements but also the guests should... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

I took my wife and 3 kids,hotel was cracking,can't fault it!! The staff were brilliant, very helpful but the indoor barber and massage shop would hound u everyday until u went in!! The shop across the road was class the boys would get u anything!! The wi fi is a absolute joke do not listen to them when they tell... More

Was this review helpful? Yes 1
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear our valued guest, Primarily thank you for giving us a feedback about your stay in Kervansaray. We regret to see that our hotel service could not meet your overall holiday expectations. Please be sure that Kervansaray Hotels always respect every kinds of expectations and regard the guest reviews as opportunities to improve. Your discontents about Wİ-Fİ , food variety... More

Leeds
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Although we didn't stay in the hotel, we did come to use the turkish spa. Where to start what a fabulous experience. I have never been made to feel as welcome when we arrived, we was given white robes from then on the experience just got better and better. I would recommend a turkish bath to anyone, the feeling of... More

Was this review helpful? Yes
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear Angela, Thank you so much for your time to constructively evaluate our Spa Center. It was a pleasure to hear from you that you had great time and arrived home with good memories. Your opinions means to us a lot. We hope to welcome you soon again in our Spa Center and in our resort. Best regards from our... More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best hotels I have been to, it was modern and very clean. There wasn't a great selection of food but the choices that were available were very tasty. The entertainment was good and the staff were all funny, cheerful and friendly - in particular the member of staff that I seen the most was Mehmet, as he... More

Was this review helpful? Yes 1
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear Kayleigh, Thank you so much for your time to constructively evaluate our hotel. It was a pleasure to hear from you that you had an enjoyable stay with us and arrived home with good memories. Your opinions matter us very much. We hope to welcome you soon again in our resort. Best regards More

Aberdeen, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Nice hotel inside and out, rooms very spacious and cool. Staff in the main were excellent and spoke very good english. The pool area although good was rather cramped but still lacking in seating for everyone wishing to spend the day there. The food was generally awful. The selection of fresh fruit and bread being the highlight. Much of it... More

Was this review helpful? Yes 1
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear our valued guest, Primarily thank you for giving us a feedback about your stay in Kervansaray. We regret to see that our hotel service could not meet your overall holiday expectations. Please be sure that Kervansaray Hotels always respect every kinds of expectations and regard the guest reviews as opportunities to improve. Your discontents about food variety and pool... More

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is a nice hotel but not four star, food was ok but a bit repetitive. Us beds are only around pool where you are packed in like sardines to accommodate everyone. Adults and children's pool all together so it's noisy with loud music playing most of the time! Nowhere else to sunbathe. Loads of children at this hotel in... More

Was this review helpful? Yes 1
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear Jean, Thank for choosing Kervansaray and for sharing your opinion about your stay with us. We are open and respect every kind of opinions and expectations. Please be sure about the fact that we'll take all the suggestions and complains on board with pleasure. We hope to welcome you again in the next holiday season and change your mind... More

Cookstown, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel itself is lovely, nice rooms and a clean environment. the food is basic and nfortunately not catered towards kids at all, so the kids were hard to please at feeding time and got bored with the repetition of pizza, fries and white rice. WARNING... the pool area is a safety hazard, it is over crowded with not enough... More

Was this review helpful? Yes 3
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear Louise, Firstly, we'd like to thank you for choosing Kervansaray and for sharing your opinion about our hotel with us. Absolutely, we respect every kind of opinions and expectations and definitely we'll take all the suggestions and complains on board with pleasure but, we're of the opinion that not only hotel managements but also the guests should respect every... More

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived very late, reception was eficient , but to have been offered a hot drink would have been nice. The room was pleasant and clean with a balcony. We did request adjoining rooms but we were on floor 4 and our friends were on floor 2. The pool area was extremely cramped, if you were lucky enough get a... More

Was this review helpful? Yes 1
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear Kathy, Thank for choosing Kervansaray and for sharing your opinion about your stay with us. We are open and respect every kind of opinions and expectations. Please be sure about the fact that we'll take all the suggestions and complains on board with pleasure. We hope to welcome you again in the next holiday season and change your mind... More

uk
Contributor
13 reviews 13 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

visited this hotel from 10th to 17th July on a late deal on arrival we were checked in swiftly, the hotel rooms are brilliant modern and clean the food breakfast was limited plenty of fruit, yogurt, pastries etc not much on the hot side other than eggs and omelettes sometimes chips? dinner time we went to the main restaurant a... More

Was this review helpful? Yes
Kervansaray H, Guest Relations Manager at Kervansaray Marmaris, responded to this review

Dear our valued guest, First of all, thank you so much for choosing Kervansaray and sharing your impressions with us. As Kervansaray Marmaris Hotel, we're glad to see that you enjoyed your holiday in general. We're always ready and open to every kind of suggestions, as long as they are objective and real. Many thanks again for giving your time... More

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Additional Information about Kervansaray Marmaris

Address: Merkez Mah. 19. Sok. No:55 Marmaris Merkez, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kervansaray Marmaris 3.5*
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Also Known As:
Kervansaray Apartments Hotel Marmaris

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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#17 Spa Hotel in Marmaris #36 Romantic Hotel in Marmaris
Hotel Class
Number of rooms
220

Questions & Answers

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1 question

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