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Hilton Izmir

#9 of 85 Hotels in Izmir
Certificate of Excellence
5.0 of 5
Hotel website
Cankaya Mah. Gazi Osman Pasa Bulv. No:7 Konak, Izmir 35210, Turkey
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1 room 1 guest
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692 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (692)
  • Mar-May only
    (178)
  • Jun-Aug only
    (200)
  • Sep-Nov only
    (205)
  • Dec-Feb only
    (109)
All months
Golden, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Traveled with two other people. We were 6 and 7 floors apart and their internet was dropping them also. Its not an isolated case it happens at all Hilton hotels. Its something they have built in their internet service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear Kerry L, Thank you for staying with us while in Izmir recently and for your kind review. I was very happy to read that you have enjoyed your overall stay. Should you be returning to Hilton Izmir in the future, please contact our Guest Service Center so that we may be delighted to assist you for the internet service.... More 

Manama, Bahrain
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is located at busy market place and you can walk down to good shopping and eating places. It is a very old establishment and sadly it smells ans looks old too. Rooms are small and most of the furniture looks decades old. They are under renovation and few floors have better ambience but majority of hotel is not what... More 

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear divy03, Thank you very much for staying with us and for your review. I was very happy to read that you have enjoyed your overall stay You may be pleased to learn that our redecoration of the guest rooms and corridors has already started in June and we hope that the outcome will be in keeping with your expectations.... More 

Dayton, Ohio
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Izmir over a period of 2 weeks - during our daughter's wedding! The Hilton became our home base through a very busy time - and it was absolutely perfect for our needs! Staff: From the security staff, to the front desk staff, to the bell staff and to the servers working in the Executive Lounge,... More 

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear daisyfae, Thank you for staying with us while in Izmir recently and for your kind review. I was very happy to read that you have enjoyed your overall stay, our services as well as rooms, Executive Lounge and that the service from our team members met your expectations. Thank you for your loyalty to Hilton Izmir and I look... More 

Berlin, Germany
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A disappointing surprise, was looking forward to staying in an international renowned hotel chain. We had to wait more than half an hour even if we arrived 3 hours after normal check-in time for our reserved accommodation. The hotel room looked so tired and worn out, the air conditioning didn't work properly. It was more cooler in the hallway. There... More 

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HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear Msligs, Thank you very much for staying with us and for your review. We very much appreciate you taking the time and trouble to share your remarks so that we may benefit from them as part of our service improvement process. We did indeed have to undertake some unavoidable and mandatory maintenance which involved a limited cutting of water... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bit worn down. Room has everything you need. Breakfast was crowded, impossible to savour it in a relaxing setting... Location is good. A bit of a wolk from the sea and the more lively places of Izmir.

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear Kris V, Thank you for staying with us while in Izmir recently and for your kind review. You may be pleased to learn that our decoration works of the rooms have already started in June 2015 and we hope that the outcome will be in keeping with your expectations. I was happy to read that you were satisfied with... More 

Melbourne, Australia
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location with a really lovely view. Pool area is slightly intimidating when you walk in to 4 trainers sitting around wanting to "help". I just wanted to have a paddle in the pool. But, lovely rooms that are a good size, well appointed and have a nice view. The higher the floor, the better.

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear JourneysTheDest, Thank you for staying with us while in Izmir recently and for your kind review which I have already shared with my team. I was delighted to learn that you were satisfied with our hotel facilities, rooms and view. Thank you very much once again for staying with us and we look forward to welcoming you back. With... More 

Phoenix, Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 21, 2015

Spent one night and wish it could have been longer. I could not find anything to dislike. The 32d floor dining room view was breathtaking, food great and room so comfortable I slept like a baby. Travelers, this one is the real deal when it comes to fine lodging and dining.

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear Melody K, Thank you for staying with us while in Izmir recently and for your kind review which I have already shared with my team. I was delighted to learn that you were satisfied with our hotel facilities, rooms and food quality. Thank you very much once again for staying with us and we look forward to welcoming you... More 

München
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 14, 2015

This Hotel is really good located for a sightseeing trip in Izmir. You can reach every part of Izmir easily. The Hotel ist very nice and comfortable. You enjoy the stay and have a lot of possibilities to do in the hotel. There is a swimming pool and fitness area you can use for free. Also the breakfast was perfect... More 

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear Dumanfan, Thank you for staying with us while in Izmir recently and for your kind review. I was very happy to read that you have enjoyed your overall stay, our services as well as rooms and that the service from our team members met your expectations. Thank you for your loyalty to Hilton Izmir and I look forward to... More 

Kabul, Afghanistan
1 review
4 of 5 stars Reviewed July 12, 2015

First of all congratulate for the successful service provider in between hundreds hotel in the world , just i would like to inform you that if it is possible please design an help desk just for tourism information and business opportunities in current area which will help the traveler at the same time i saw the magazine which can help... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear Ahmad Ziya S, Thank you for staying with us while in Izmir recently and for your constructive comments. I am pleased to inform you that we have receptionists who speak English, French, Arabic and Mandarin, and that we offer instant translation services over the telephone 24/7 for Mandarin speaking guests who need more detailed support. Thank you for your... More 

Athens, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

The hotel is strategically located in the middle of downtown Izmir, providing immediate access to the city's attractions and bussiness district. Hotel amenities are close to excellent, rooms are specious and the personnel courteous and eager to serve you. Very good experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review

Dear NIKOLAOS T, Thank you for staying with us while in Izmir recently and for your kind review. I was happy to learn that you were generally satisfied with your stay, especially with our team, our location and service. Thank you very much once again and we look forward to welcoming you back. With kind regards. Yours sincerely, Olivier Vetter... More 

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