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All 84 Cesme hotels

Sheraton Cesme Hotel Resort & Spa

5.0 of 5 Hotel   |   Sifne cd. Celal Bayar Mah. 5152 Sok. No:43 Ilica, Cesme 35940, Turkey
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Sheraton Cesme Hotel Resort & Spa
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56%
Ranked #42 of 84 hotels in Cesme
A recent review
5 of 5 stars reviewed 1 week ago
Evgenia N
  • Reviews (296)
  • Photos (99)
  • Amenities
  • Room tips (26)
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296 people have reviewed this hotel

Traveler rating
    96
    69
    64
    29
    38
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85
70
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Clean rooms, perfect food. The staff could have spoken a little bit better english, but they are all helpful and friendly. Wellness area with thermal water. Amazing sea view, clean beach easily to reach thru the tunnel.

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istanbul
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

I don't understand how Sheraton can give it's name to this property. It's an old hotel which need renovation in all aspects. on the beach there is nothing special and the drinks are extremely expensive for Turkey standards even for a 5 star hotel.They are charging 6 USD for a coke which is not acceptable for such a bad service.... More

Was this review helpful? Yes 2
Sheraton Cesme H, Guest Relations Manager at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest, We are so sorry to hear about your situations. We will investigate and look into procedures regarding waivers. Thank you for sharing your experiences with us during your stay at Sheraton Çeşme Hotel Resort&Spa. It will be our pleasure to welcome you back next time. Best regards, Hotel Management More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The disappointment starts from booking this hotel on the SPG website up to the last dinner . It was impossible to book the exact requirements online, i had to contact the hotel to double check the booking and definitely it was a wrong one. We asked the hotel to book us a transport from the airport, and it took the... More

Was this review helpful? Yes 1
Sheraton Cesme H, Konuk İlişkileri Müdürü at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest, We are so sorry to hear about your situations. We will investigate and look into procedures regarding waivers. Thank you for sharing your experiences with us during your stay at Sheraton Çeşme Hotel Resort&Spa. It will be our pleasure to welcome you back next time Best regards. Hotel Management More

Paris, France
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I can't believe how Starwood let them use their valuable Sheraton name, my stay was a total disaster. I wasn't recognised as a Platinum member eventhough i booked the room on SPG.com. The front desk guy didn't have any idea about the Platinum benefits then i asked him to call the Front Office manager and it was so unbelievable, his... More

Was this review helpful? Yes
Sheraton Cesme H, Konuk İlişkileri Müdürü at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest, We are so sorry to hear about your situations. We will investigate and look into procedures regarding waivers. Thank you for sharing your experiences with us during your stay at Sheraton Çeşme Hotel Resort&Spa. It will be our pleasure to welcome you back next time Best regards. Hotel Management More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The value of a hotel is based on the quality of service, and a hotel with such horrid service as this does not deserve to be a five star hotel in the least. I've noticed many other travelers complaining of service here, so I decided (although I am not someone who usually writes reviews) that future patrons must be warned;... More

Was this review helpful? Yes 1
Sheraton Cesme H, Social Media Executive at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest, We are so sorry to hear about your situations. We will investigate and look into procedures regarding waivers. Thank you for sharing your experiences with us during your stay at Sheraton Çeşme Hotel Resort&Spa. It will be our pleasure to welcome you back next time Best regards. More

1 review
5 of 5 stars Reviewed 2 weeks ago

We've just returned home from our stay at Sheraton Cesme finest and friendliest, five star Hotel with smiling memories. The having discovered this precious an accommodation in July last year, my family have returned with pleasure again in this year too. Upon arrival at the Cesme Sheraton you are treated so very special with friendly, helpful, smiling staff offering the... More

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Sheraton Cesme H, Konuk İlişkileri Müdürü at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for your wonderful review , We strive on a daily basis to exceed guest expectations and we are thrilled to see we were so successful during your vacation Thank you for giving such great recognition to our Team Members for their exceptional service! We look forward to welcoming you back to the resort Best Regards More

Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel before reading comments on tripadvisor. After reading the last comments, I was thinking the trip would be total disappointment. However, the hotel is great considering the price. The stuff is friendly and kind enough, and the room is well cleaned. The location is wonderful, 5 minutes to Alacati by car. I'll visit with my family again.

Was this review helpful? Yes
Sheraton Cesme H, Konuk İlişkileri Müdürü at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear guest, Thank you for your wonderful review , We strive on a daily basis to exceed guest expectations and we are thrilled to see we were so successful during your vacation Thank you for giving such great recognition to our Team Members for their exceptional service! We look forward to welcoming you back to the resort Best Regards More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a week here in April. The hotel wasn't completely open for the season which we hadn't been told when booking. We had a lovely relaxing break and built our days around which spa treatment we had decided to have that day. Amazing hot mineral and salt pools and a massive relaxing spa area to just veg out in.... More

Was this review helpful? Yes
Sheraton Cesme H, Konuk İlişkileri Müdürü at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest Thank you for your wonderful review , We strive on a daily basis to exceed guest expectations and we are thrilled to see we were so successful during your vacation Thank you for giving such great recognition to our Team Members for their exceptional service! We look forward to welcoming you back to the resort Best Regards More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sheraton has been a second home for me since 1974 globally. From Hong Kong to Beijing to Ashgabat to Kuala Lumpur to Dubai, to Rome until Sheraton Cesme, Turkey.....1- AIR CONDITION was not working from May 19th until May 28,2014...average heat factor was 87' F in our room. 2- They have this weird system of "energy usage control" which was... More

Was this review helpful? Yes 1
Sheraton Cesme H, Guest Relations Manager at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear guest We are so sorry to hear about your situations. We will investigate and look into procedures regarding waivers. Thank you for sharing your experiences with us during your stay at Sheraton Çeşme Hotel Resort&Spa. It will be our pleasure to welcome you back next time Best regards. Hotel Management More

Columbus, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 8, 2014

I came to Sheraton, as an American tourist, expecting an American quality of customer service; however, I was deeply disappointed to be greeted by a disrespectful staff. I'm not sure if this type of unfriendliness is characteristic of Turkey - I sure hope it isn't - or Sheraton locations in Turkey. They were very unacomodating, and it was clear they... More

Was this review helpful? Yes 4
Sheraton Cesme H, Guest Relations Manager at Sheraton Cesme Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

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Additional Information about Sheraton Cesme Hotel Resort & Spa

Address: Sifne cd. Celal Bayar Mah. 5152 Sok. No:43 Ilica, Cesme 35940, Turkey
Location: Turkey > Turkish Aegean Coast > Izmir Province > Cesme
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Cesme Hotel Resort & Spa 5*
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Also Known As:
Sheraton Cesme Hotel Resort And Spa
Sheraton Cesme Hotel Cesme
Ilica Sheraton

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Cesme #15 On the Beach Hotel in Cesme #16 Luxury Hotel in Cesme
Hotel Class
Number of rooms
398

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