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Xanadu Snow White

Palandoken Kayak Merkezi, Erzurum, Turkey
Xanadu Snow White
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70 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2014

The hotel is 5 stars and you can feel it. The rooms spacious, beds big and comfortable. Food fantastic! There are food options for everyone: healthy, meat or simple pasta/pizza for kids. Very nice swimming pool and spa. Modern and fully equipped gym. You can also enjoy traditional turkish hammam made by Thai girls. We were there in winter 2014... More 

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Den Bosch, The Netherlands
Top Contributor
91 reviews 91 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 2, 2014

Of course this is a skiing destination, but we were here in summer, to visit Erzurum. The hotel is an excellent place to stay, a nice view on the valley and the town, and with a taxi in 10 minutes you are there. You get all you expect from 5 stars and a price like this. Perfect room, flawless internet,... More 

Was this review helpful? Yes 1
Paris, France
Top Contributor
54 reviews 54 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 24, 2014

Erzurum is worth the trip and stay. However, you don't really have the choice to stay in a modest/modern hotel in the center as in any other turkish town nowadays. The hotels in the center seem to be below average and quite old. The new facilities are situated 4 or 5 km above the town, in the ski resort of... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

I stayed in Xanadu ski resort for 5 nights in March on a full board booking. Very helpful staff, friendly atmosphere, nice and good quality food, and a great spa centre. I was on my own but it is also great if ou travel with kids and family. I think it is best place in Palandoeken if you want to... More 

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Senior Contributor
37 reviews 37 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 2, 2014

Hotel is a 5 star one in terms of infrastructure and build quality. Nice details with comfort. But service is somehow is not equal quality. Restaurant offers only 'a la carte' during low-season. When it gets crowded dinner turns into a nice open-buffet. Rooms and bathrooms are spacious and comfy.

Was this review helpful? Yes 3
Erzurum, Turkey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2013

I went to Xanadu Snow White with a large group of friends (both Turkish & foreign) to enjoy their beautiful bar & live music one weekend. We had been warned by others that they often over-charge people, especially for alcohol, so we went prepared to be cautious & to pay for our drinks up front. We stayed at the bar... More 

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Grimsby, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

Very modern, we'll appointed clean room with ample toiletries supplied and a nice view over the town. Contrary to earlier reviews, I managed to log on to free WiFi in my room. Reception staff spoke good English and I was able to make myself understood with breakfast staff. Breakfast was adequate with good selection of cheeses, breads and fruit although... More 

Was this review helpful? Yes 1
Baku, Azerbaijan
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 7, 2013

Stayed at hotel for 3 weeks for work. Nice hotel, good rooms, food & facilities. All ruined by 2 large problems, firstly the rooms have to air con making it impossible to sleep during the summer. More importantly the service is terrible, I travel a lot with work and have never had service as poor. Staff are rude and lazy,... More 

Was this review helpful? Yes 3
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 29, 2013

The hotel is very modern and luxurious with nice spacious rooms. However the service is shocking. The staff are very in un - attentive and basic requests are simply ignored, eg ii it possible to have a fresh orange - sorry we don't have it ( its a five star hotel). While eating you meal you are asked to pay... More 

Was this review helpful? Yes 3
Top Contributor
133 reviews 133 reviews
17 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed June 21, 2013

in the middle of nowhere is the Xanadu Hotel, with bad decorations, employees that don't speak a work of english, service a disaster at any level, they all need to go to a good Hotel and Catering College.

Was this review helpful? Yes 2
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Additional Information about Xanadu Snow White

Address: Palandoken Kayak Merkezi, Erzurum, Turkey
Location: Turkey > Erzurum Province > Erzurum
Price Range (Based on Average Rates): $$$
Number of rooms: 181

70 photos of this hotel

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