We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Erzurum hotels

Xanadu Snow White

Save Saved
You added Xanadu Snow White to your Saves list
Palandoken Kayak Merkezi, Erzurum, Turkey
Hotel amenities
Xanadu Snow White
Ranked #1 of 9 Hotels in Erzurum
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Erzurum
Check In Check Out
Write a Review

68 reviews from our community

Traveler rating
    34
    22
    6
    2
    4
See reviews for
18
9
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (16)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (26)
All months
Warsa
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

The hotel is 5 stars and you can feel it. The rooms spacious, beds big and comfortable. Food fantastic! There are food options for everyone: healthy, meat or simple pasta/pizza for kids. Very nice swimming pool and spa. Modern and fully equipped gym. You can also enjoy traditional turkish hammam made by Thai girls. We were there in winter 2014... More

Was this review helpful? Yes
Den Bosch, The Netherlands
Top Contributor
88 reviews 88 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 2, 2014

Of course this is a skiing destination, but we were here in summer, to visit Erzurum. The hotel is an excellent place to stay, a nice view on the valley and the town, and with a taxi in 10 minutes you are there. You get all you expect from 5 stars and a price like this. Perfect room, flawless internet,... More

Was this review helpful? Yes 1
Paris, France
Top Contributor
53 reviews 53 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 24, 2014

Erzurum is worth the trip and stay. However, you don't really have the choice to stay in a modest/modern hotel in the center as in any other turkish town nowadays. The hotels in the center seem to be below average and quite old. The new facilities are situated 4 or 5 km above the town, in the ski resort of... More

Was this review helpful? Yes 1
Iran
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

I stayed in Xanadu ski resort for 5 nights in March on a full board booking. Very helpful staff, friendly atmosphere, nice and good quality food, and a great spa centre. I was on my own but it is also great if ou travel with kids and family. I think it is best place in Palandoeken if you want to... More

Was this review helpful? Yes
Anatolia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 2, 2014

Hotel is a 5 star one in terms of infrastructure and build quality. Nice details with comfort. But service is somehow is not equal quality. Restaurant offers only 'a la carte' during low-season. When it gets crowded dinner turns into a nice open-buffet. Rooms and bathrooms are spacious and comfy.

Was this review helpful? Yes 2
Erzurum, Turkey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2013

I went to Xanadu Snow White with a large group of friends (both Turkish & foreign) to enjoy their beautiful bar & live music one weekend. We had been warned by others that they often over-charge people, especially for alcohol, so we went prepared to be cautious & to pay for our drinks up front. We stayed at the bar... More

Was this review helpful? Yes 2
Grimsby, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

Very modern, we'll appointed clean room with ample toiletries supplied and a nice view over the town. Contrary to earlier reviews, I managed to log on to free WiFi in my room. Reception staff spoke good English and I was able to make myself understood with breakfast staff. Breakfast was adequate with good selection of cheeses, breads and fruit although... More

Was this review helpful? Yes 1
Baku, Azerbaijan
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 7, 2013

Stayed at hotel for 3 weeks for work. Nice hotel, good rooms, food & facilities. All ruined by 2 large problems, firstly the rooms have to air con making it impossible to sleep during the summer. More importantly the service is terrible, I travel a lot with work and have never had service as poor. Staff are rude and lazy,... More

Was this review helpful? Yes 3
Leeds
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 29, 2013

The hotel is very modern and luxurious with nice spacious rooms. However the service is shocking. The staff are very in un - attentive and basic requests are simply ignored, eg ii it possible to have a fresh orange - sorry we don't have it ( its a five star hotel). While eating you meal you are asked to pay... More

Was this review helpful? Yes 3
pesaro
Top Contributor
133 reviews 133 reviews
17 hotel reviews
103 helpful votes 103 helpful votes
1 of 5 stars Reviewed June 21, 2013

in the middle of nowhere is the Xanadu Hotel, with bad decorations, employees that don't speak a work of english, service a disaster at any level, they all need to go to a good Hotel and Catering College.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Xanadu Snow White? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Xanadu Snow White

Address: Palandoken Kayak Merkezi, Erzurum, Turkey
Location: Turkey > Erzurum Province > Erzurum
Price Range (Based on Average Rates): $$$
Number of rooms: 181

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Dining (3)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (4)
Viewed
View from room (1)
Viewed
1:30
Videos (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (5)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (3)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay