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Richmond Pamukkale Thermal Hotel

Karahayit, Pamukkale 20290, Turkey
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Richmond Pamukkale Thermal Hotel
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Ranked #14 of 27 Hotels in Pamukkale
A recent review
3 of 5 stars reviewed 2 weeks ago
RogerinYVR Vancouver, Canada
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372 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Of all the hotels on our tour this was the most disappointing it was supposed to be a 5 star but whilst the lobby and some areas gave the appearance of 5 star everything else was not. Our room was shabby and the air conditioning didn't work there was a balcony that was so small that even if they had... More 

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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel has some aspects of being a 4 star property, but currently doesn't meet that. the rooms were clean, but some of the fixtures were in need of TLC. Food was good (buffet style) with good variety. The indoor thermal pool was good. We were there in the off-season, and there were some renovations in progress, but overall that... More 

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Top Contributor
79 reviews 79 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It is an old hotel and far from the so-called star hotel. The room is poorly decorated. There is no complimentary water in the room, no coffee maker. The sound from the neighbour room can be heard loudly. The restaurant buffet tastes bad. And the staff could be more friendly. It seems that customer is not their first priority.

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Travelers are raving about these Pamukkale hotels

Top Contributor
109 reviews 109 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It was claimed like a resort. They charged almost 200 USD per night, included breakfast and dinner buffet. At first, I like what they offered, such as free thermal bath (indoor and outdoor), free fitness center, sauna, jacuzzi, shock pool. However, I found many negative points about this hotel: (1) bad service, the staffs stood in front of entrance door... More 

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2 reviews
1 of 5 stars Reviewed March 16, 2015

bad service. even i request hot water i have to go myself to restaurant and then bar lastly receiption. the worse part hot water have to charge 6 lira. unacceptable! the receiption name vesley so rude. im asking why u charge the warm water and he answer "i dont know, maybe the hotel procedure". im working in hotel line also.... More 

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Senior Contributor
35 reviews 35 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 8, 2015

It is now under reconstruction/restoration, yet the food and staff are #1! All the staff, without exeption, is friendly, welcoming, and cheerful. One can only feel like home! I cannot imagine what it is gonna be like when the reconstruction is complete! Every staff at the hotel is ready to answer your questions sincerely and thoroughly all the time and... More 

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 22, 2014

After a 10 hour bus ride from Cappadocia to Pamukkale, you could not believe our excitement to finally go to the highly rated Richmond hotel.. since we'd heard good things about this hotel all we could do was be excited for a chill at the pool and a well deserved nap, since we're in a good hotel, right? WRONG.. To... More 

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Bondsville, Massachusetts
Top Contributor
136 reviews 136 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 9, 2014

Our tour was here in October and our guide mentioned that the walk into town was less than 15 minutes. Was able to purchase a plush white Turkish robe in one of the shops for under $20. As for the hotel, the rooms were at the bottom of all the seven hotels that we stayed at during our trip. Appears... More 

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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 12, 2014

My wife and I stayed one night in this hotel in Oct 2014 as part of a package tour to Turkey and Israel. The room is good and clean. Plenty of food is provided in the dining room during buffet dinner time. The location of the hotel allows easy travel to famous sites in Pamukkule and Laodicea.

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Los Angeles, California
Top Contributor
107 reviews 107 reviews
56 hotel reviews
180 helpful votes 180 helpful votes
3 of 5 stars Reviewed November 3, 2014

If I could, I would rate this hotel a 2.5. It is shabby and outdated. The room was very simply furnished. The paint was peeling on the windows. We were told to not push in the button on the door knob when we left the room or the key wouldn't work upon returning to the room. There is a refrigerator/bar... More 

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