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Richmond Pamukkale Thermal Hotel

Karahayit, Pamukkale 20290, Turkey
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Richmond Pamukkale Thermal Hotel
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Ranked #13 of 27 Hotels in Pamukkale
A recent review
5 of 5 stars Reviewed February 8, 2015
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368 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
53 reviews 53 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

It is an old hotel and far from the so-called star hotel. The room is poorly decorated. There is no complimentary water in the room, no coffee maker. The sound from the neighbour room can be heard loudly. The restaurant buffet tastes bad. And the staff could be more friendly. It seems that customer is not their first priority.

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Top Contributor
67 reviews 67 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed yesterday NEW

It was claimed like a resort. They charged almost 200 USD per night, included breakfast and dinner buffet. At first, I like what they offered, such as free thermal bath (indoor and outdoor), free fitness center, sauna, jacuzzi, shock pool. However, I found many negative points about this hotel: (1) bad service, the staffs stood in front of entrance door... More 

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Travelers are raving about these Pamukkale hotels

2 reviews
1 of 5 stars Reviewed 1 week ago

bad service. even i request hot water i have to go myself to restaurant and then bar lastly receiption. the worse part hot water have to charge 6 lira. unacceptable! the receiption name vesley so rude. im asking why u charge the warm water and he answer "i dont know, maybe the hotel procedure". im working in hotel line also.... More 

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Senior Contributor
35 reviews 35 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 8, 2015

It is now under reconstruction/restoration, yet the food and staff are #1! All the staff, without exeption, is friendly, welcoming, and cheerful. One can only feel like home! I cannot imagine what it is gonna be like when the reconstruction is complete! Every staff at the hotel is ready to answer your questions sincerely and thoroughly all the time and... More 

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 22, 2014

After a 10 hour bus ride from Cappadocia to Pamukkale, you could not believe our excitement to finally go to the highly rated Richmond hotel.. since we'd heard good things about this hotel all we could do was be excited for a chill at the pool and a well deserved nap, since we're in a good hotel, right? WRONG.. To... More 

Was this review helpful? Yes 4
Bondsville, Massachusetts
Top Contributor
131 reviews 131 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 9, 2014

Our tour was here in October and our guide mentioned that the walk into town was less than 15 minutes. Was able to purchase a plush white Turkish robe in one of the shops for under $20. As for the hotel, the rooms were at the bottom of all the seven hotels that we stayed at during our trip. Appears... More 

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Auckland, New Zealand
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 12, 2014

My wife and I stayed one night in this hotel in Oct 2014 as part of a package tour to Turkey and Israel. The room is good and clean. Plenty of food is provided in the dining room during buffet dinner time. The location of the hotel allows easy travel to famous sites in Pamukkule and Laodicea.

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Los Angeles, California
Top Contributor
107 reviews 107 reviews
56 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed November 3, 2014

If I could, I would rate this hotel a 2.5. It is shabby and outdated. The room was very simply furnished. The paint was peeling on the windows. We were told to not push in the button on the door knob when we left the room or the key wouldn't work upon returning to the room. There is a refrigerator/bar... More 

Was this review helpful? Yes 6
Melbourne, Australia
Top Contributor
190 reviews 190 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 29, 2014

This is a large hotel with thermal and non-thermal pools. The room is clean and modern, though a bit small. I brought a tour group here and they seemed happy enough. The dining room provides plenty of food and the lobby is spacious. Also, a good base to explore Pamukkale, Hierapolis, Laodicea, and Colossae.

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Niagara-on-the-Lake, Canada
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 21, 2014

We were on a conducted tour of Turkey and stayed at this hotel Oct. 16. Our group were given low end rooms on the ground floor. The room was reasonably clean, but in serious need of upgrading. No bathroom amenities were provided, shower head leaked badly. Bed was rock hard and air conditioning did not function. Bed was fitted with... More 

Was this review helpful? Yes 3
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