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Dinler Hotels - Urgup

Mehmet Dinler Bulv. Urgup Merkez, Urgup 50400, Turkey
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Dinler Hotels – Urgup
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310 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Of all the hotels we stayed in this one was the only one I wouldn't stay in again. The staff were nice but they couldn't make up for the crappy furniture in the rooms. Also they have a shop selling big names but the quality was very poor so we thought it may have been knockoffs. The bar had a... More 

Helpful?
Thank Wineandfoodwriter
Athens, Greece
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Bad linen, ancient mattress, a bathroom to avoid, noise, stale breakfast... Really it is to be avoided. And I guess it is so overrated. Maybe it is public or so and has 4-5 stars, otherwise I see no reason why. As for wifi, never worked.

Helpful?
Thank Manos1710
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Dinler Guest, Thank you very much for taking your time to write this review on TripAdvisor. I’m sorry to hear that your stay did not meet your expectations. We give the utmost care to our guest comments as they help us improve, and continually provide the best guest experience possible. I am not sure if you stay with us... More 

Travelers are raving about these Urgup hotels

2 reviews
2 of 5 stars Reviewed January 2, 2016 via mobile

How did this place get 5 stars? Old and dated with subpar service, heaters not warm enough and mediocre food. Our tour operator booked this hotel. There seem to be many more hotels in town that would do the trick. Now comes the fluff as TA has a 200 character minimum

Helpful?
Thank Omer B
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Mr. Omer, Thank you for sharing your comments with us on TA. I’m sorry to hear that your stay did not meet your expectations. We give the utmost care to our guest comments as they help us improve, and continually provide the best guest experience possible. During your stay, we didn't have any demand about the temperature even from... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 14, 2015

When I arrived I was greeted with very friendly staff. I was travelling solo at the time and did not speak Turkish and was worried that we wouldn’t be able to communicate well (especially since I was also tired from my long flight). But the staff made it easy for me and I checked-in pretty quickly. I have nothing to... More 

Helpful?
Thank Thu Huong D
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Thu Huong, Thank you very much for your nice feedback on Tripadvisor. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday. Your lovely words about the hotel mean a lot for us, thank you for sharing... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 10, 2015

Rather tired and dated building/decor, may have been 5 star in the sixties, or when it was built but not in the 21st century. Tiny single beds,fine if you like sleeping on a brick. Food very poor, buffet topped up with COLD food, not even lukewarm. Quite isolated location in town. Free wi-fi in rooms and free safe.

Helpful?
Thank Graham C
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Mr. Graham, Thank you very much for taking your time to write this review on TripAdvisor. I’m sorry to hear that your stay did not meet your expectations. We give the utmost care to our guest comments as they help us improve, and continually provide the best guest experience possible. Your notes about the beds will be taken into... More 

Warwickshire
Level Contributor
160 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
4 of 5 stars Reviewed November 4, 2015

We stayed for 2 nights at the Dinler Hotel in Urgup in October, which is in the Capadoccia region of Turkey and well placed for seeing all the sights in this area. We were touring Turkey with Riviera Travel. This is a comfortable, traditional hotel. We stayed in room 306 on the third floor which had ample room and offered... More 

Helpful?
1 Thank Annathetraveller
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Anna, Thank you very much for your nice and detailed feedback on Tripadvisor. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday. Your lovely words about the hotel mean a lot for us, thank you for... More 

Istanbul, Turkey
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 12, 2015

This hotel caters to large tour groups and is set up well to do so, with buffet meals available, which makes it easy for tours that include breakfast and dinner. Food was good and service was excellent, with a lot of servers watching over the tables to make sure that the diners got what they needed, clearing plates quickly, etc.... More 

Helpful?
Thank Robert E
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Robert, Thank you very much for your great review, it is a pleasure to know that you enjoyed your stay with us. We all hope to have the opportunity of welcoming you back in the future. Best Regards, Front Off. Mng. More 

Henderson, Nevada
Level Contributor
116 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed October 12, 2015

This is a hotel used by many tour groups, and the rooms/food/service reflect that, unfortunately. It is an old building and really not close to anywhere, but so long as you only stay here one or two nights (mainly for the hot air ballooning available in the area), it will suffice. The mattresses on the beds are hard as rocks-... More 

Helpful?
Thank TravelingWoman001
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Dinler Guest, Thank you very much for taking your time to write this review on TripAdvisor. I’m sorry to hear that your stay did not meet your expectations (size of the TV, service quality, beds quality). We give the utmost care to our guest comments as they help us improve, and continually provide the best guest experience possible. Our... More 

A TripAdvisor Member
1 of 5 stars Reviewed October 10, 2015 via mobile

This hotel is just old, with repaired fixtures in the bathroom, minimal charm, and the meals included on our Gate 1 tour were just not good. We had good tours in the area, and the balloon ride was amazing, but this hotel was not worth coming back to for our 2 night stay.

Helpful?
1 Thank A TripAdvisor Member
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Dinler Guest, Thank you for sharing your comments on Trip Advisor. We will be glad to receive an e-mail from you, explaining the details of your stay... I am deeply sorry to see that your stay did not meet your expectations. Best Regards, Front Off. Mng. More 

Sydney, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 5, 2015

Have stayed in many hotels in Greece, Turkey and the rest of Europe and this has been voted our least favourite. Visitors to Turkey are advised not to drink tap water, every hotel, guesthouse we stayed in provided 2 bottles of water per couple per day, not this one, you even had to buy it in the restaurant. The room,... More 

Helpful?
Thank Ashford2161
Front_Office_Mngr, Ön Büro Müdürü at Dinler Hotels – Urgup, responded to this review

Dear Dinler Guest, Thank you very much for taking your time to write this review on TripAdvisor. I’m sorry to hear that your stay did not meet your expectations. We give the utmost care to our guest comments as they help us improve, and continually provide the best guest experience possible. There is an increasing demand on room amenities. For... More 

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