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Dedeman Kapadokya

Urgup Yolu 2 Km, Nevsehir 50200, Turkey
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Dedeman Kapadokya
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Ranked #8 of 11 Hotels in Nevsehir
A recent review
3 of 5 stars Reviewed June 8, 2015
ElenieAthensGreece athens greece
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Jaipur
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not up to the mark...rated as 5 star property but services and amenities are of 3 star hotel. Poor breakfast, located out of the city with no shuttle connections, pathetic massage service manager, no wi-fi in the rooms, toiletries were of poor quality. We had 5 rooms booked and all of our group members found the hotel below the expectations.... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear mohitsachetee We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

athens greece
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 8, 2015

I was obliged to stay in that Hotel as I was travelling with a group..stayed there 4 nights.location in the middle of nowhere , rooms with old towels and worst pillows I ever had in a hotel..all hotel though was very clean and had very good food. service was good but not friendly

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Elenie We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do... More 

Boston, Massachusetts
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 3, 2015

I visited the hotel in May 2015. The hotel is quite old and is in desperate need of renovation. The open buffet was very limited and did not meet the standards of a five-star hotel. However, the room service was quite good and they came as soon as I requested assistance. Unfortunately, the rooms were quite shabby, the carpets dirty,... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear George T We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do... More 

Jersey, United Kingdom
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 2, 2015

Get a room facing the swimming pool then enjoy a good nights sleep after a nice Buffett breakfast and before a good decent breakfast with the opportunity to have a personally cooked omelette yes it will be crowded but then so is cappadokia. The rooms could do with a refurb, the Internet is presently only available on the ground floor... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Gortinboy We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Portland, Oregon
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 31, 2015

As noted by other reviewers, this is a property heavily used by tour operators. During our stay several tour buses full of teenagers occupied a portion of our floor as well as several floors above us. They were not well-supervised, nor did the hotel staff respond to our concerns about their behavior, which included these kids climbing out of their... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear encee49 We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More 

Sweden
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 30, 2015

We made a round trip to Cappadokien and stayed in the hotel mainly to sleep there. As pointed out in other reviews it is situated just outside the town close to a highway. However we slept well during the nights without problems caused by trafic, bad beds etc. The hotel as such is in the three stars category and as... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear ranfon We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Columbia, Missouri
Level Contributor
398 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed May 27, 2015

You probably won't stay at the Dedeman unless you're part of a package tour in Cappadocia. It's a huge hotel with something like 400 rooms and capacity for 1000 guests. While it is not as soulless as it appears when you first pull up into the parking lot (which will be filled with large buses/coaches and hordes of scurrying tourists... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear LMOverby We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 15, 2015

You can find better ones if i u want, just one word of this hotel: okay. Foods are not delicious enough but staff is really helpful. Arastirirsaniz daha iyisini bulabilirsiniz, daha cok turlara yonelik bir otel. O yuzden midir bilinmez yemekleri cok hosuma gitmedi

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review
Google Translation

Sayın Mehmet D Dedeman Kapadokya Otelde konaklamanız boyunca yaşamış olduğunuz deneyimleri, vakit ayırıp bizlerle paylaştığınız için teşekkür ederiz Bu doğrultuda... More 

Boston, Massachusetts
Level Contributor
149 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed May 10, 2015

We stayed here when we went to Cappadocia. The breakfast buffet was outstanding, as was the dinner buffet, and we enjoyed the live music at dinner. There was no wifi in the rooms, only in the lobby. The rooms on the highway side were a bit noisy, as were some of the big tour groups.

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear MargaretBenefiel We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly and... More 

Istanbul
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed April 26, 2015

We stayed for three nights at this hotel. It was a disappointing experience. The hotel is quite old, rooms need urgent renovation as they are worn out, gloomy. There is no internet in the rooms. When we asked about it, they talked about some infrastructure work going on for the fast few months, however, the explanation sounded more like an... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Zpinar We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More 

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