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Dedeman Kapadokya

Urgup Yolu 2 Km, Nevsehir 50200, Turkey
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Dedeman Kapadokya
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Ranked #6 of 10 Hotels in Nevsehir
A recent review
5 of 5 stars reviewed 1 week ago
Engin34785 Istanbul Province, Turkey
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293 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Istanbul Province, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I booked the hotel via Internet and reception game me Suite Room number 311 :)))) Front Office Dept. is friendly and kind... For breakfast ; Open Buffet is nice and Restaurant Staff is KiND... I enjoyed in Dedeman Nevsehir 😍 Only weak point is ; no Wi-Fi in the rooms , only at lobby area :( Even lack of Internet... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Engin3478 First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 17, 2015

Rooms,lobby,elevators need quick renovation.Special care for individual guests beside the big tourist groups.Old and unsuffficient elevators.Good restaurant,tasty turkish cookings and lovely piano player.

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Oguz D First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More 

Malaysia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2015

Stay 02 nights for business trip, not a pleasant experience, this hotel is not up to local 5* standard, the most i give is only 4* Service was bad after 01 night stay they still not register my detail, so i can only use the public WIFI after making a complaint and only available at the lobby not even a... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Annajoann We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 30, 2015

Loby in hotel is too small,only one elevator and is a lot of peoples waiting for tham. Rooms is need to be face-lifting.In overall you can enjoy in your trip to Cappadocia and you can forget this hotel is need to be refresh.

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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 16, 2014

My wife and i stayed 2 nights in this hotel in Oct 2014 as part of a package tour to Turkey and Israel. It seems to be a big hotel at a nice location. The room is acceptable and the staff members are friendly. However there is no facility for boiling water in the room. The hotel restaurants provide a... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Stephen_Ng2014 First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are... More 

Reading, United Kingdom
Top Contributor
112 reviews 112 reviews
10 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed here for 3 nights whilst on a tour to Cappocia. Yes, it does look a bit "tired" and in need of an update - but nevertheless we enjoyed it. Food was good - buffet service. Our room was spotlessly clean. Evenings in the Restaurant could be a bit "boisterous" - especially if a Continental party were about to leave,... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear BobandJose First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are... More 

Malaga, Spain
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 27, 2014

This large hotel is geared up to cater for tour groups and as such it does an acceptable job. The only 5star feature is the cost of the drinks and I have stayed at better 3 star hotels in Spain. From what we paid for the full 7 day tour I suspect the hotel can only be receiving 30euros per... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear graybobs We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More 

Oulu, Finland
Top Contributor
52 reviews 52 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 20, 2014

We spent three nights here on a bus tour to Cappadocia and it seemed that all other customers were on similar tours. This has clearly been a high-class hotel in the past, but would now need thorough refurbishing in order to regain its status. The place is on the outskirts of Nevsehir without much of anything in the vicinity of... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear zam72 We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Bridgend, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 17, 2014

I went with my partner to Cappadocia and stayed here for 4 nights. The rooms were very big and comfortable and the bathroom also nice with a fantastic shower. Therefore, after a long day of walking and seeing the sights, this hotel offer you a great room to sleep and relax. No fault there. It has nice pools and tennis... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear Helenfe77 First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

It is funny that one gets free WiFi but has to pay for every drop of drinking water. Somewhere the idea of "hospitality" seems to have got skewed. Though this is not true for just this hotel but seems to be true of all hotels in Europe. Dedemen per se was a decent hotel, nice rooms, basic facilities, clean &... More 

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Dedeman_Kapadokya, Genel Müdür at Dedeman Kapadokya, responded to this review

Dear ShatarupaChaki We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel whilst staying us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, İ. Gündüz Yeşil GENERAL MANAGER More 

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