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Novotel Kayseri

Certificate of Excellence
Yeni Pervane Mah. Kocasinan Bulv. No:163 Argincik, Kocasinan, Kayseri 38110 , Turkey
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Novotel Kayseri
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Ranked #4 of 28 Hotels in Kayseri
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 days ago
BrisbaneGem Brisbane
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (29)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (15)
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Brisbane
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good location from the airport - around a 10-20TL one way trip depending on time of the day. Service and room is as you would expect from a Novotel. Bed really comfortable. Bathroom nice and large. Room 405 had a great view of the surrounding ice capped mountains. Skip the breakfast. Wasn't worth it.

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel... More 

Bengaluru (Bangalore), India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 28, 2015

We stayed for a night in Novotel in May 2015, rooms are good and clean,breakfast was good,this hotel is close to the airport in Kayseri but it is faraway from the tourist places,nice place to stay if your work is in and around Kayseri,if you are a tourist look for other hotels near the tourist sites as most of the... More 

Was this review helpful? Yes 1
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future.... More 

Karachi, Sindh, Pakistan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2015

I stayed here just for 3 days in June 2014 but I must say the amazing time I had there is just unforgettable. The high standards of this hotel are not only evident by its furniture, decor and structure but also by its efficient staff. Staff there is so cooperative and welcoming you'll feel at home. The beautiful view from... More 

Was this review helpful? Yes 1
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel Kayseri during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming... More 

MA, USA
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 19, 2015

We arrived by flight into Kayseri from Istanbul late. This hotel was very recently constructed and is on a main road where construction was happening. The hotel is in a modern style and seemed suited for business travel. It turned out the flight crew from our plane arrived 10 minutes after we did. We were using the hotel as a... More 

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future.... More 

XX
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed February 13, 2015

I cameback in this hotel after more than one year and I can confirm the high quality standard of this hotel. For a cheap price, the room is quite and clean, breakfast excellent and the staff well prepared. This is, defintely, my hotel to stay in kaysery.

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future.... More 

London
Level Contributor
116 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed January 6, 2015

We chose the hotel as it is near the airport and we were leaving early the next day. We couldn't have made a better choice. Good points: - Efficient and friendly check in - non smoking floors and rooms - pleasant bar, good food in the restaurant - excellent breakfast - very good value Slightly less good: - like all... More 

Was this review helpful? Yes 1
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, Thank you for taking the time to comments about Novotel Kayseri. We very much appreciate your comments regarding your stay at the Novotel Kayseri. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward... More 

Chennai (Madras), India
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

I stayed at this hotel last month for a night in fact just 2-3 hours as I had to travel to Cappodoccia for the hot air balloon early in the morning. I prefer Novotel's as they have a certain standard. But the same cannot be said about this property as the room was smelling odd and the air con was... More 

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for recently visiting at our Hotel and the time taken to share your comment with us. We are sorry to hear that you had problem with the Air condition in your room. Your comment has been brought to attention of Maintanence Manager to control the rooms appropriately. Your feedback is extremely valuable to us... More 

Chennai (Madras), India
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 21, 2014

Kayseri is a town which doesn't boasts of 5 star properties. This one is considered as one of the best locally. If you are not a local, you would disagree. There is nothing to complaint about the room except that the air conditioner was not working in the room i stayed. It was attended to immediately when i complained. Yet,... More 

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for recently visiting at our Hotel and the time taken to share your comment with us. We are sorry to hear that you had problem with the Air condition in your room. Your comment has been brought to attention of Maintanence Manager to control the rooms appropriately. Your feedback is extremely valuable to us... More 

Kolding, Denmark
Level Contributor
146 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed August 17, 2014

Comparing with few other hotels in central Turkey I have been, Novotel Kayseri is touched by european standard. Rooms are on the Novotel level, parking place is spacious, restaurant with nice patio outside the building makes good impression. I like also kitchen - many local specialities however not in very wide range. Staff is friendly but slightly slow. English skills... More 

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for staying at Novotel Kayseri and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri. Sincerely Yours, Hotel... More 

Vancouver
Level Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed as a family of three and arrived very late. Check in was relatively quick and the front desk offered to valet park my car due to it being so late in the evening. The hotel appears to be very new and the layout is standard Novotel (which I find to be on the small size, but perfectly efficient).... More 

Was this review helpful? Yes 1
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We would like to thank you for staying with us at novotel Kayseri during your recent visit and for taking the time to share your valuable comments. We look forward to the pleasure of welcoming you back to Novotel Kayseri in the near future. Sincerely Yours, Hotel Management More 

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