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All 27 Kayseri hotels

Novotel Kayseri

4.0 of 5 Hotel   |   Yeni Pervane Mah. Kocasinan Bulv. No:163 Argincik, Kocasinan, Kayseri 38110 , Turkey
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Novotel Kayseri
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Ranked #2 of 27 Hotels in Kayseri
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
pdpca1 West Vancouver, Canada
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83 reviews from our community

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    13
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I a Canadian businessmen & stayed in this hotel recently for two nights and I have been here for many times before. I would like recommend this hotel for excellence service, cleanses, very helpful staff and responsible management. Also my very special thanks to Mr. Uber(manager) and Mrs. Nazmiye for great service.

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We would like to thank you for staying with us at Novotel Kayseri during your recent visit and for taking the time to share your valuable comments. We were more than pleased to hear that you enjoyed your stay ,your kind words have been passed on to Mrs. Nazmiye and Mr. Oben , who made your stay a... More

Chennai (Madras), India
Top Contributor
79 reviews 79 reviews
46 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

I stayed at this hotel last month for a night in fact just 2-3 hours as I had to travel to Cappodoccia for the hot air balloon early in the morning. I prefer Novotel's as they have a certain standard. But the same cannot be said about this property as the room was smelling odd and the air con was... More

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for recently visiting at our Hotel and the time taken to share your comment with us. We are sorry to hear that you had problem with the Air condition in your room. Your comment has been brought to attention of Maintanence Manager to control the rooms appropriately. Your feedback is extremely valuable to us... More

Chennai (Madras), India
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 21, 2014

Kayseri is a town which doesn't boasts of 5 star properties. This one is considered as one of the best locally. If you are not a local, you would disagree. There is nothing to complaint about the room except that the air conditioner was not working in the room i stayed. It was attended to immediately when i complained. Yet,... More

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for recently visiting at our Hotel and the time taken to share your comment with us. We are sorry to hear that you had problem with the Air condition in your room. Your comment has been brought to attention of Maintanence Manager to control the rooms appropriately. Your feedback is extremely valuable to us... More

Kolding, Denmark
Top Contributor
123 reviews 123 reviews
80 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed August 17, 2014

Comparing with few other hotels in central Turkey I have been, Novotel Kayseri is touched by european standard. Rooms are on the Novotel level, parking place is spacious, restaurant with nice patio outside the building makes good impression. I like also kitchen - many local specialities however not in very wide range. Staff is friendly but slightly slow. English skills... More

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for staying at Novotel Kayseri and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri. Sincerely Yours, Hotel... More

Vancouver
Top Contributor
60 reviews 60 reviews
60 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed as a family of three and arrived very late. Check in was relatively quick and the front desk offered to valet park my car due to it being so late in the evening. The hotel appears to be very new and the layout is standard Novotel (which I find to be on the small size, but perfectly efficient).... More

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We would like to thank you for staying with us at novotel Kayseri during your recent visit and for taking the time to share your valuable comments. We look forward to the pleasure of welcoming you back to Novotel Kayseri in the near future. Sincerely Yours, Hotel Management More

Charleston, South Carolina
Top Contributor
68 reviews 68 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 1, 2014

This hotel is excellent. I stayed there only two nights in June, but I found it to be a great place to gather myself after hectic days of work-related visits and sightseeing. The room was large and well-appointed, the bathroom was of a good size, and the public spaces were very nice. Everything was clean, and the staff was very... More

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for choosing Novotel Kayseri We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future. Sincerely... More

Saskatoon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed only one night at the NK hotel and found the room to be comfortable and the location convenient to the airport as we had to catch an early morning flight. The reception staff were helpful in that they understood some English and directed us to a mall where we could find a restaurant. There is not much in... More

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AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest ; We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri. Sincerely Yours, Hotel... More

Fonthill, Ontario, Canada
Top Contributor
61 reviews 61 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 18, 2014

A nice 4 star hotel for an overnight stay. The room was very nice and comfortable with a good sized bathroom. It is a modern hotel with all the amenities. Wifi worked very well in the room.We had a very difficult time finding the hotel with a lack of signage in and around Kayseri. We eat at the hotel as... More

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest , We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri. Sincerely Yours, Hotel... More

Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2014

Rooms are clean and there are friendly staff. Dinner is slightly over expensive for type of food served and meals are small. Starts would be needed with mains if you are very hungry! I would recommend the pasta. Breakfast is excellent. Wifi in rooms is good.

Was this review helpful? Yes
AccorHotelsKayseri, General Manager at Novotel Kayseri, responded to this review

Dear Guest, We would like to thank you for staying with us at novotel Kayseri during your recent visit and for taking the time to share your valuable comments. We look forward to the pleasure of welcoming you back to Novotel Kayseri in the near future. Sincerely Yours, Hotel Management More

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Additional Information about Novotel Kayseri

Address: Yeni Pervane Mah. Kocasinan Bulv. No:163 Argincik, Kocasinan, Kayseri 38110 , Turkey
Location: Turkey > Kayseri Province > Kayseri
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Kayseri 4*
Number of rooms: 96
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