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Kustur Club Holiday Village

5.0 of 5 Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
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Kustur Club Holiday Village
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Kustur Club Holiday Village
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1,068 reviews from our community

Traveler rating
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    107
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489
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 weeks in September at the Kustur hotel. First impression was not good. Although we booked a superior room, we got an unacceptable room with old red carpet, red bed covers and red curtains...It looked like a xxx house from the 80´s but the worst thing was the musty smell. After our complaint we were given a better... More

Was this review helpful? Yes
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village .As hoteliers, it is our greatest pleasure to see so many returning guests to the Hotel and we look forward to seeing you again . Warm regards, More

1 review
5 of 5 stars Reviewed 3 weeks ago

We had our best time at Kustur. The animation team made all the money. They made us laugh a lot, our kids were extremely happy(with the pools, mini club-plenty of activities, evening shows); i don't have enough space to write, to describe every day:one better then the other one(You can dance and laugh all day long at the central swimming... More

Was this review helpful? Yes
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, How kind of you to write such a fantastic review of your recent stay with us and we look forward to welcoming you in the future. Warmest Greetings from the Kuştur Club Holiday Village More

Westerlo, Antwerpen, Belgium
1 review
5 of 5 stars Reviewed 4 weeks ago

W've been there more than 10 times, twice a year...improving very year !! Every year we are suprised by the new innovations and renovations. Excellent, polite and friendly staff and animationteam (nice job Bibo !) Great variety of foodchoice, all day long, also for kids. Cosy rooms with comfy beds, cleaned daily aswell as the rest of the hotel facilities... More

Was this review helpful? Yes
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, We love welcoming our guests to Kuştur Club Holiday Village, as they are like our friends and we are all so proud that your expectations of us have never dimmed over the years – thank you. It is great that you are planning your next holiday already and we look forward to welcoming you back to Kuştur Club... More

South East England, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Let's be honest here. This is a lovely location and nice layout with shady pines and squirrels etc. We were not made aware that this place closes within the next few days and consequently there are no facilities other than the main restaurant and bar by the pool. We have had major problems with our room and spent two days... More

Was this review helpful? Yes 1
Dartford, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We have just returned from 14 nights at this outstanding village resort just outside Kusadasi and wow what a fantastic time we had - we certainly hit the Jackpot by choosing this hotel and would thoroughly recommend it. Here are a few highlights which I must mention:- The Animation Team These guys and girls worked tirelessly with enthusiasm and passion... More

Was this review helpful? Yes
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, It is great that you are planning your next holiday already and we look forward to welcoming you back to Kuştur Club Holiday Village Once again thank you for your review. With kind regards More

Wolverhampton, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 19, 2014

The reviews for this hotel are mixed, so it depends what you want..I wanted some sun for R&R and some near by sightseeing, like others I read some nightmare reviews and wondered? Had a week all inclusive stay and the weather (Oct) was perfect. For the R&R we found the silent pool and bar...perfect for those who are holidaying without... More

Was this review helpful? Yes 1
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, We would like to thank for this feedback. "Thank you"! To give you better service at your next time is your feedback very important for us. We will be very glad to treat you here again. More

Leeds
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2014

We have just got back from 10 days stay and all I can say is thank you... To all staff !!! The hotel is spotless and even the sunbeds are cleaned..... The staff are very polite, helpful and always had a smile The food was lovely and plentiful, the snack bar was lovely as well, but do try the grill... More

Was this review helpful? Yes 4
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village. We would like to thank for this feedback. "Thank you"! We will be very glad to treat you here again. More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

Me and my partner just returned after a week stay at Kustur club. After reading a couple of negative reviews we didn't really know what to expect. I cannot fault the place at all. Food was great and there were plenty of options to choose from. A la carte restaurants are amazing. We tried the fish and turkish night and... More

Was this review helpful? Yes 1
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, It is great that you are planning your next holiday already and we look forward to welcoming you back to Kuştur Club Holiday Village Once again thank you for your review. With kind regards More

Hazard County, Kent
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2014

We read some terrible reviews just before we came away, and so were worried about what we had let ourselves in for. We have just got back from a 12 night stay, and in our experience, the bad reviews were unfounded and we had a great time at this resort, so much so that we will be recommending it to... More

Was this review helpful? Yes 2
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, We love receiving reviews from our guests and it really motivates us all when we read such kind words of appreciation.We look forward to welcoming you in the future. More

Buchlyvie, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2014

Management do not care, bar staff are ignorant except for one lady called gwen, beds very uncomfortable asked to change bed wanted us to move room for 100 pounds. We said no and they gave us another blanket we are still here for 7 days will post another review tomorrow

Was this review helpful? Yes
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Max T, If you contact with guest relations, the manager of the hotel has taken steps to ensure that this does not happen again. warmest regards More

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Additional Information about Kustur Club Holiday Village

Address: Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
Location: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Kustur Club Holiday Village 5*
Number of rooms: 450
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Also Known As:
Kustur Club Holiday Village Hotel Kusadasi
Kustur Hotel Holiday Village
Kustur Hotel Kusadasi

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