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Kustur Club Holiday Village

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Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
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1 room 1 adult
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Kustur Club Holiday Village
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1,371 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Must say one of the best holiday we had so far... :) I would like to say big thank you to Liz for Excellent customer service and Awesome advice... :) We all enjoyed our holiday every minute of it and next holiday summer 2016 we definitely need Liz's exceptional experience and excellent customer service again... :)

Helpful?
Thank Mehmet O
bahar selda T, Konuk İlişkileri Müdürü at Kustur Club Holiday Village, responded to this review

Dear Guest, As hoteliers, it is our greatest pleasure to see so many returning guests to the Hotel and we look forward to seeing you again . More 

aberdeen
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 26, 2015

We stayed in Oct 2015 and had a really enjoyable stay. This is probably not the best 5* hotel but for the money paid the facilities were good. Food:The buffet had a reasonable choice of foods, plus a grill station with various meats. Not the biggest choice i have ever seen but a good choice with some new things each... More 

Helpful?
Thank darwinaberdeen313
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, How kind of you to write such a fantastic review of your recent stay with us - and to read that you are coming back again , excellent news! As hoteliers, it is our greatest pleasure to see so many returning guests to the Hotel and we look forward to seeing you again More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 17, 2015

i was in Kustur Hotel with my parents and my husband. It is called a 5 star all inclusive hotel but i would not expect a 5 star hotel quality... We rented garden rooms as they were the rooms that were upgraded compared to their standard rooms. The rooms were simple and the bathrooms look not so clean, You could... More 

Helpful?
2 Thank Bedriye Y
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. I do hope this has not put you off returning and we can welcome you back soon. Warmest regards More 

london
2 reviews
2 of 5 stars Reviewed October 4, 2015

Arrived 23rd September for 7 days. This hotel is advertised by Thomas Cook as 5 stars but really is a 3 star resort. The entertainment team was childish and so annoying that I avoided them and the main pool and evening so called entertainment. the beach was ok and had good relaxing music to listen to rather than the terrible... More 

Helpful?
Thank Salehben108
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. We will be very glad to treat you here again. More 

Braintree, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 26, 2015

We went for 10 days in August 2015 as a family of 6 ,Myself , husband and our 4 kids aged 2, 3, 11 & 12. Our holiday started really horrible. Because of our flight being changed from UK we arrived at Kustur Club just after midnight. We thought the hotel will help us. The receiptionist were really rude especially... More 

Helpful?
1 Thank Roxanne W
bahar selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. I do hope this has not put you off returning and we can welcome you back soon. Warmest regards More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 21, 2015 via mobile

Firstly not a 5 star. Very clean and tidy but about 3 star. Resturant staff were really helpful and quick. However didnt have a minutes peace while eating as they would surround my table staring.... alot of food to choose from but got very boring towards the end of the week. The animation team are absolute pests. Waking me up... More 

Helpful?
1 Thank ruby w
Bruxelles
2 reviews
5 of 5 stars Reviewed September 17, 2015

It's the third time I went to Kustur Club and it's still even nice! The hotel is based in a very nice park with lots of squirrels, the rooms are spacious, the food is varied and good and the animation team lead by Bibo is excellent! What else to expect from a 4,5* hotel and all of this for nice... More 

Helpful?
Thank Zike13
Bahar Selda T, Public Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, Thank you for taking the time to post a review following your third visit to The Majesty Club Kuştur and we are delighted to read that you once again had an enjoyable stay with us. We look forward to welcoming you in the future. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

Our holiday started bad, with a bad service at the reception, the persons working at the reception are not very attentive or friendly. I could say they were a bit rude, maybe was the language barrier. Anyway, moving to the restaurant service, wasn't a 5 star service either, except Murat, he was a very good waiter and person. His lovely,... More 

Helpful?
2 Thank alinap88
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest, I would like to dearly thank you for taking your valuable time to share your experience with us. I greatly appreciate your feedback and would like to offer you my most sincere apologies for the situations you encountered during your stay which caused you uncomfortable moments. Your kind compliments about our animation team will forever be treasured and... More 

1 review
4 of 5 stars Reviewed September 11, 2015 via mobile

This is not 5 star . A nice clean complex . Food is very good . Entertainment limited.Emre and Hazal looked after us in the restaurant with a professional touch. Anji was an absolute diamond. A very pleasant and hard working girl who as a smile that lights up the room . The quiet pool and bar is anything but... More 

Helpful?
Thank Mikemcguire1954
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear Guest We welcome your feedback--whether positive or otherwise--because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. We will be very glad to treat you here again. More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2015

My husband, daughter and I went on holiday to Club Kustur this year (August 2015)...This was our first holiday abroad in a few years, so we wanted it to be good. After much searching and review reading online, we finally found this holiday and we decided to take the plunge and book it due to it's good ratings. I'm glad... More 

Helpful?
1 Thank Val M
Bahar Selda T, Guest Relations Manager at Kustur Club Holiday Village, responded to this review

Dear guest, We want to thank you for your kindest feedback! We will forward it to all out hotel departments as a motivation for our further work!Thank you once again. We will be very glad to treat you again. More 

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