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Surmeli Efes

#40 of 154 Hotels in Kusadasi
Certificate of Excellence
Eski Kusadasi-Selcuk Yolu, Kusadasi 35920, Turkey
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1 room 1 guest
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Surmeli Efes
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1,698 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1698)
  • Mar-May only
    (387)
  • Jun-Aug only
    (759)
  • Sep-Nov only
    (452)
  • Dec-Feb only
    (100)
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There are newer reviews for Surmeli Efes
See the most recent reviews
bucharest
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 25, 2011

I'll start with the conclusion; • quality-price ratio is less good • The hotel can not be 5 * 3 *; • Staff not very helpful; • Worth to see Ephesus (20 TL / person), House of Virgin Mary (12.5 TL / person), Island of Kusadassi pigeons. -Location (very close to all sights EFES 9 km, House of Virgin Mary... More 

Was this review helpful? Yes 1
Laguna Niguel, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 24, 2011

We stay in this hotel in July 2011 with all my relatives (we were 25 persons) reserved 12 rooms. This was our worst experience staying in a hotel ever. To begin with they messed up all our reservations while they hold us in lobby for 6 hours. Unprofessional and rude management and staff, nothing worked in the dirty and old... More 

Was this review helpful? Yes 4
sadokusadasi, General Manager at Surmeli Efes, responded to this review

guest check in time is always after 2pm,before that time depends on the availibility we give the rooms with pleasure.guest who stays one night in the hotel in Half Board Basis can not see and find what they want and also they have no chance to see around and compare with another hotel.Guest in Half Board arrives late and check... More 

Uk
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 24, 2011

7 of us just returned- ages 14, 15, 17, 18, 19, 44 & 46. Food good, wide choice but as with every AI gets a bit samey after a while. Lots of places to get a drink and never major problems with queues for either food or drink. We always managed to get a table for us all to eat,... More 

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albuquerque
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 23, 2011

We recently stayed in this hotel for 2 nights during our recent Turkey trip. It looked very nice from outside as well as the reception area gave a good impression. However, the rooms were small. More importantly, the air conditioning, while working was ineffective. There was a fridge which was not keeping any drinks cool. Asked the staff about it,... More 

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sadokusadasi, General Manager at Surmeli Efes, responded to this review

we give plenty of foods for every body but guest who stays only for one or two night with us are not able to compare the food with any other hotel and also it is not fare.Beside that taste is depends on the people maybe that night the food was delicious for some people but some people can say it... More 

Lisburn, United Kingdom
1 review
3 of 5 stars Reviewed July 23, 2011

disappointed as this was not the 5 star hotel we expected. 3star rooms and food.animation team great especially danni in the kids club. my kids loved going because of her.the grounds and pools were lovely especially when all lit up at night.enjoyed our holiday but could not wait to get home for some good food.

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Corby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2011

We stayed here with our 3 children age 5, 7 and 8 years old and the complex is great. The family room club side is almost like an appartment with a lounge area, seperate bedroom and another area where a single bed fits next to the lounge. The food was the best we have ever had on all inclusive. every... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2011

it was an all inclusive concept. very nice staff great animation, also good food. Comfortable rooms with nice balconies. we enjoyed to stay in this hotel one of the best memories of holiday.

Was this review helpful? Yes 1
Cramlington, Northumberland, England
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 20, 2011

My wife and I stayed at Surmeli Efes June 24th -July 9th. Excellent hotel, lovely grounds, nice beach, good food, clean rooms, nice staff, acceptable evening entertainment, but what a shame about most of the other guests during our stay! Mostly eastern European (Bulgaria, Romania, Serbia & Russia), and a more rude and discourteous group you would be hard pressed... More 

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Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2011

Hotel great but no night life around had to go into Kusadasi by dolmus or taxi. When you go into Kusadasi you must eat at a little cafe- restaurant on the harbour called the Port food is exellent and Eric the barman is very friendly but never hassels you far better food and better value then Murpheys

Was this review helpful? Yes 1
St Helens, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 19, 2011

This was mine and my boyfriends first holiday together and we had such an amazing time at the Surmeli. When we arrived at the hotel we were greeted with complimentary cocktails and friendly staff which created a great first impression. We felt a little out of place at first because we didnt hear many english and the hotel was swarming... More 

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Hotel Review Summarization

What travelers say

  • Animation Team(136)
  • Very good(34)
  • Great time(11)
  • Snack bar(8)
  • Hotel staff(6)
  • Really nice(5)
  • Air conditioning(5)
  • Family room(5)
  • Pool area(4)
  • Main restaurant(4)
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1,147 photos of this hotel

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Pool/beach area (145)
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Hotel & grounds (246)
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Bathroom (12)
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Room/suite (98)
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View from room (55)
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Dining (58)
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Family/play areas (14)
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Business center/function rooms (3)
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3:46
Videos (1)
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Other (284)

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Amenities (33)
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Beach (5)
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Pool (10)
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Relax Pool (11)
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Restaurants and Bars (76)
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Standard Room (48)
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The Hotel (33)

Management photos: Courtesy of the property manager

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Room/suite (2)
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Hotel & grounds (2)
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Other (11)
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