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Atlantique Holiday Club

#36 of 153 Hotels in Kusadasi
Certificate of Excellence
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Sahil Siteleri Karaova Mevkii, Kusadasi 09400, Turkey
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1 room 1 adult
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Atlantique Holiday Club
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614 Reviews from our TripAdvisor Community

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Portsmouth
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 7, 2015 via mobile

Great hotel , staff and food were perfect ! Rooms clean and tidy beds very hard , private beach which had security all the time . All staff where always friendly and happy , did plenty of things away from the hotel , shopping in the town was fun getting on the bus which was a mini bus that crammed... More 

Helpful?
Thank benaholland
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear Benaholland, İ am happy to read that you loved your first visit to Turkey and that you were happy with our hotel, our food, staff and our service. A big thank you for sharing this on TripAdvisor. Turkey is a fantastic holiday destination with great hospitality and friendly locals.As you wrote Kusadasi is great fun for shopping and there... More 

2 reviews
1 of 5 stars Reviewed November 15, 2015 via mobile

The food and staff was general pants the holiday rep was never to be found the whole two weeks we was there we had a major shower leak in the wet room that if u had to go toilet in the night, you had to prepare yourself for wet soaking floors still as it didn't drain away properly, we had... More 

Helpful?
Thank christian d
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Hello Christian d We are so sorry to read that your holiday did not live up to your expectations and that there was absolutely nothing positive about it. It surprised me that you were not happy with our staff, while almost all other reviews on this site are really positive about our staff, service and attitude.We are very sorry for... More 

Leeds, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 8, 2015 via mobile

Stayed here for 10 nights with my girlfriend. First of all the hotel and the grounds are beautiful. 2 lovely pools, well kept grounds and right on the beach which is also stunning. The Thomas Cook reps are really good and the excursions are great value for money and we'll worth the trips. Downsides ... first of all the food.... More 

Helpful?
Thank AramLian
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear AramLian We are very sorry to read that your holiday did not meet up with your expectations and we would like to apologise for any inconvenience you might have had during your stay with us. Our biggest allotment of guest is from the UK so i am very surprised to read that you think that as a hotel we... More 

North Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 7, 2015

We loved every second of our holiday at Atlantique holiday club! All of the staff are so friendly and helpful. Our room was overlooking the main pool and waterpark, size was ample, our bed was comfy and had air con which was a saviour at night time. The animation team work so hard and made everyday fun and were always... More 

Helpful?
3 Thank sarahR2204
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear SarahR2204 This must be the longest compliment on TripAdvisor about our hotel :) Thank you so very much for all the kind words and remarks on your holiday with us.İt is always such a pleasure to have such happy and positive guests like yourselves. We have shared your comments with the other staff and they all send their regards... More 

Canterbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 2, 2015 via mobile

We arrived here on our holidays with my brother inlaw and his family at first the hotel looked nice got to our room it was small no where to put luggage, we also requested pillows and this took 3 phone calls to reception before we got these and then the guy threw them at myself, also of an evening the... More 

Helpful?
Thank martin and mand... h
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear Mandy & Martin Sorry for the late reply.We would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. 
I will look into each issue that you have noted, in an attempt... More 

1 review
3 of 5 stars Reviewed November 1, 2015 via mobile

We spent a week in October at this resort with our two young children. The rooms were nicely decorated, spacious and clean. We had adjoining rooms which was good. The facilities on site were excellent especially with the adjoining water park, the use of the spa and the beach being so close. The water park was clean and there was... More 

Helpful?
Thank Chris T
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear Chris Thank you for your friendly comments on our staff, rooms, cleaning, facilities, spa, beach and waterpark. We are very happy to see that you enjoyed that. Sorry to read that you did not enjoy our food as much. Thank you for this feed-back and we will discuss and use this to see how we can improve on this... More 

Manchester, United Kingdom
2 reviews
1 of 5 stars Reviewed October 31, 2015

We visited this hotel in a group of 8, arriving on 21st October until 28th , when we arrived we were given a sheet of paper with the restaurant opening times. On our 1st evening we went for dinner at 8.15pm as the restaurant times stated 7.30pm-9.30pm, halfway through our starters the lights went out and food was been taken... More 

Helpful?
Thank Lorraine H
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear Lorraine Thank you for sharing your opinion here on TripAdvisor. İ am very sorry to read that your holiday did not meet your expectations. We are sorry for any inconvenience you might have had during your stay with us. Your remarks about your room and cleaning surprise me as one word to the reception or guest-relations would have solved... More 

Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

Me and my boyfriend just got back from fantastic holiday at Atlantique Holiday Club. The hotel is great and clean, with lovely well maintained gardens and grounds. The brand new aqua park is the best positive side of the hotel with helpful and polite staff. For me was big surprise that the aqua park still working even in end of... More 

Helpful?
1 Thank dimova_zhivka
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear Dimova, With this review you just made yourself one of the most popular guests of 2015 :) Thank you very much for all your kind words and compliments about our hotel, staff, facilities, Spa, services and food. İ have shared your review with the rest of the staff and everybody send their regards to you and everybody hopes to... More 

Scotland, United Kingdom
1 review
5 of 5 stars Reviewed October 26, 2015

I highly recommend the Atlantique Hotel as you're first option to an all inclusive hotel in the quieter part of Kusadasi - Turkey. Our holiday was in October, and although this was towards the end of the season, the staff work tirelessly to ensure you enjoyed your stay. The room was spotlessly clean with clean towels changed daily. All the... More 

Helpful?
Thank 25gee
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear 25gee After reading your review and sharing it with the rest of the staff i can tell you we are all looking forward to see you coming back. İt would be our pleasure to be at your service again.Thank you very much indeed for such a fantastic review on TripAdvisor. We are all pleased to see that you have... More 

Brno, Czech Republic
1 review
5 of 5 stars Reviewed October 26, 2015

One of the best holiday ever! Very nice surroundings, nice rooms, tasty food, welcoming atmosphere and most importantly, amazing personell. Everybody form the waiters, animation team and lifeguards were always in a good mood, willing to help in any way they could with the wide smile on their face and make you feel comfortable. Lots of activities within the hotel... More 

Helpful?
Thank Mi L
Guest Relations m, Guest Relations Manager at Atlantique Holiday Club, responded to this review

Dear Mi L The whole team, animation, lifeguards, waiters and everybody else is very happy with your very friendly and kind comments about them here on TripAdvisor. We are all doing our best in trying to give our guests an unforgettable holiday experience. İf you're happy , were are happy! :) And we are all looking forward to welcome you... More 

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