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Crystal Palace Luxury Resort & Spa

#19 of 237 Hotels in Side
Certificate of Excellence
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Colakli, Side, Manavgat, Turkey
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Complimentary bottle of wine
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1 room 1 adult
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Crystal Palace Luxury Resort & Spa
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600 Reviews from our TripAdvisor Community

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Wirral
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Lovely hotel, staff so attentive! Very quiet in January so some facilities closed, whilst disappointing we understand why. Buffet restaurant was good but preferred a la carte, Italian & Chinese our favourites! Room very spacious - side sea view. Irish bar our favourite but was only open 2 nights when singer was on. Had a very relaxing stay, would return... More 

Helpful?
Thank thinmum
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

The beautiful experience here was trashed by our last day here as we waited for our airport transfer which was for 1.20 pm. The receptionist, mustafa, told us to relax while he will sort out the transfer bus,which actually was waiting outside all the while! We waited anxiously, also tried to figure out where the bus was going, the driver... More 

Helpful?
Thank Bilal S
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mr. Bilal S, Thanks for sharing your opinions about Crystal Palace Luxury Resort & Spa. Crystal Hotels value all of our guest’s feedback and that helps us to improve our service and quality so we would lıke to answer some of your points; departure times of our guests agencies a day before sending the fax in the hotel. Consequently... More 

Marmaris
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2nd time we have stayed here over christmas and new year, 5 years apart, the hotel is still the same, rooms spacious and clean, food - always hot, varied and delicious with plenty to choose from. Staff, apart from the main manager who is still arrogant and doesn't like any nationality apart from german (wont speak to you unless you... More 

Helpful?
Thank Terry M
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Terry, Thank you for taking of your time to review our hotel on TripAdvisor and thank you very much choosing to our hotel.  First of all we are so happy to read your cordially feedback about your stay during at the new year. We are glad about that, we can offer you an excellent service. But we wish to... More 

Bolton, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for new years eve with a group of friends.couldn't fault the staff, they were all friendly and very helpful.rooms were very clean and all toiletries, bathrobe, slippers were provided and a stocked mini bar. had a very good 7 course meal in the evening very well presented.the buffet style breakfast and lunch was well stocked with lots of choice.... More 

Helpful?
2 Thank krumb31
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear krum31, Thank you for taking your time to review our hotel on TripAdvisor and thank you very much choosing to our hotel. We are more than happy that you have enjoyed your special stay during new years eve with us and that you have been impressed by the room facilities, buffet and our team members. Your lovely feedback is... More 

London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, this is a lovely hotel. We travelled in March 2015 as a party of seven (three of which were children) and we have just re-booked for March 2016. Rooms: Rooms were great, although one of them overlooked an adjoining empty plot which was being used as a dump by the owner. The pool-side rooms were marvellous. Hairdryers provided. Wifi... More 

Helpful?
Thank benabroad
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Benabroad, First of all, Thank you for taking your time to review our hotel on TripAdvisor and thank you very much choosing to our hotel. We are more than happy that you have enjoyed your special stay with us and that you have been impressed by the room facilities, food, animation, beach and our team members. Your lovely feedback... More 

Level Contributor
1 review
5 of 5 stars Reviewed December 31, 2015 via mobile

The hotel is beautiful, my room was big and comfortable, staff is smiling, very polite and service oriented, all things have been organized for maximum guests comfort. I have enjoyed to stay in this beautiful hotel so much and I recommend it to everybody. !!!

Helpful?
Thank Ronnie S
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Ronnie S, Thank you for taking your time to review our hotel on TripAdvisor. Our primary purpose is to offer you a good holiday We were happy to find out that the hotel exceed your expectations with its various facilities, the food in our restaurants, the bars and that especially our Ultimate Inclusive concept, which allows our guest to... More 

Mumbai (Bombay), India
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 28, 2015

We had gone a business trip / training prog during MAY 2015. It's the MOST amazing place I hv been to so far. ABSOLUTELY LUXURY. Excellent location - on the beach. Beautiful property, most co-operative staff. The only prob is of language.

Helpful?
Thank jrsheth
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear jrsheth, We would like to thank you very much for your valuable review and for choosing our hotel. This is an honor for us to see that you are happy about your stay at our otel. Once again thank you very much and we would like to see you at our hotel in the near future. Kind Regards, Lemi... More 

croydon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2015

Stayed at this great hotel for 3 weeks from Nov 6th.Arrived in time for evening meal and was immediately impressed with choice and quality.Waiting staff efficient and friendly.Allocated room was smart ,roomy and with a lovely shower.View wasnt the best,but at this time of year we dont spend a lot of time sitting on balcony !We were really lucky with... More 

Helpful?
Thank gremlmy
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mr. Gremlmy, First of all, Thank you for taking your time to review our hotel on TripAdvisor and thank you very much choosing to our hotel. We are more than happy that you have enjoyed your special stay with us and that you have been impressed by the room facilities, restaurants, beach and our team members. Your lovely feedback... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

A wonderful stay here in August 2015. Choice of restaurants, excellent drinks selection, beautiful grounds and professional evening shows. We stayed in a busy period which meant sun loungers were very difficult to come by - I struggled to get 3 at 07:30. This is compounded by folks reserving and many not returning until after lunch. Still 5* because this... More 

Helpful?
Thank Mark D
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mark D, First of all, thank you very much choosing to Crystal Palace Luxury Resort & Spa. It was surely a pleasure to read that you have enjoyed your special stay with us and that you have been impressed by our service facilities, food quality, and entertainment. As for sunbeds situation. Yes, you are right, We expect our guests... More 

Saarbrucken, Germany
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 11, 2015

The Crystal Palace is a clean, good looking and well located hotel at the beginning of Side area. The service is excellent and even the hotel manager is close to his clients and has allways an open ear for their needs! about 200m away is the next basar and dolmus connection.

Helpful?
1 Thank CheeseburgAir
CrystalHotelsTR, General Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Ishizaki88, Thank you very much for this great review and your stay at our hotel. It's an honor for us to hear that we met your expectation with all of our services. Once again thank you very much and we are looking forward to see you at Crystal Palace Luxury Resort Spa. Best Regards, Lemi Küçük General Manager Crystal... More 

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