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Crystal Sunrise Queen Luxury Resort & SPA

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Bingesik Mevkii, Kumkoy Yolu, Side, Manavgat 07330, Turkey
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Crystal Sunrise Queen Luxury Resort & SPA
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Crystal Sunrise Queen Luxury Resort & SPA
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (882)
  • Mar-May only
    (159)
  • Jun-Aug only
    (390)
  • Sep-Nov only
    (259)
  • Dec-Feb only
    (74)
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Irvine, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

On arriving at hotel at 01.30 am to checkin the only person who welcomed us and said hello was the bell boy! reception was quiet but staff seemed very confused and although our booking showed clearly 2 rooms booked staff found this a problem and had to keep checking , when we did get booked in keys were just handed... More 

Was this review helpful? Yes 1
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Fionajm2014, Thanks for your choosing our Hotel to spend your Holiday and share your experiences with us here on tripadvisor. We have a meeting with entertainment supplying company soon and your commends will be a good point to talk about. But just for information, we have a relax pool which is located at the top and no music, activity... More 

Robina, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Crystal Sunrise in early July for 6 nights.The total experience from check in until departure was excellent.The staff were friendly and welcoming and had a genuine interest in yourself as a guest and how they could be of service.The room was comfortable and cleaned to a high standard every day and the mini bar which is... More 

Was this review helpful? Yes 2
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear jojo659028, Thanks for your kind review. We are very happy to hear that you are satisfied with our services. We hope to see you again Regards More 

Herefordshire, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Have just arrived back from a 2 week stay my 7th trip to turkey and my 2nd to side! The hotel is in a lovely area close side town,we booked a family room which was ideal with lovely views! The food was brilliant and all fresh with something for everyone! two different restaurants to eat at during the day. Out... More 

Was this review helpful? Yes 2
CrystalHotelsTR, CRYSTAL SUNRISE QUEEN CRM at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear amyw1201, Thanks for your commends. We are happy that you were mostly satisfied with Hotel services. Just for your information, non of any nationality is more important than others for us. We have enough staff at the reception who can speak English. Especially for the cat issue, a gentlemen from the reception desk helped you and he sent the... More 

Scotland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose the Crystal Sunrise over the other Side hotels as it looked so pretty in the photographs and it looks even more impressive in real life. The grounds and hotel are impeccably maintained & the staff are very hardworking. The two areas I am going to offer advice on are the rooms and the pools, from a young family's... More 

Was this review helpful? Yes 5
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear thenewmrsm, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to... More 

Norwich, United Kingdom
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Sunrise Queen from the 6th June to the 27th June.Once again we had a great time,this was our 3rd visit and it certainly will not be our last.We had e-mailed a couple of months before we travelled to request the suite we had stayed in last year and sure enough we had the same room.The location of... More 

Was this review helpful? Yes 2
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Mandrew465, Thank you for taking the time to complete this review following your stay with us. We are delighted that our quality and standards met with your complete satisfaction and the friendliness received by the team. We very much look forward to having the opportunity of welcoming you back soon. With kind regards, More 

Port Glasgow, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I don't normally leave reviews and when I look at reviews it is only to check the cleanliness and child friendliness of a place. I am not a complainer and make the best of every holiday I am on, regardless if any problems arise. The Crystal Sunrise was a lovely hotel and I am sure in its day, it was... More 

Was this review helpful? Yes 1
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Sambag81, Thanks for your choosing our Hotel to spend your Holiday. Believe us, we make more effort than you expected get rid of the cats. As you already mentioned on your review, guests feeds them in the restaurant even though we have signs on tables which shows the guests how and where they can feed them. Our main restaurant... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in - quick Room - small but well kept View from balcony - sea view really nice Breakfast - what does it take to get a runny fried egg, staff very put out when asked for fresh cooked egg, don't seem to be able to cook egg without breaking it. Lunch - get there early or you won't find... More 

Was this review helpful? Yes 3
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Maxine g, Thanks for your sharing your opinions about our services. As you know we sent a message to your room in order to make a conversation with you about your Holiday but you did not response our message yet and we think everything is Okay. Best Regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a super holiday. Staff are so friendly and they are always trying to do their best. Foods are more than beautiful, tasty. There is not too much premium alcoholic drinks, if you expect to drink such as chivas regal quality, you can not but they have well Turkish brands and talented bartenders as well. The animation team knows... More 

Was this review helpful? Yes 1
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Grumtor a, Thank you for taking the time to write nice comments in your review. Once again, many thanks for your positive comments and we look forward to welcoming you back to Crystal Sunrise Queen again in the very near future. Yours sincerely More 

Kent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel 8/6/15-18/6/15 . It was the 18th time I have enjoyed my holiday here! The Hotel is off course not as new as others in the area but despite its age the maintenance and care shown throughout the hotel in my view is exceptional. If anything is not working or not right the management team will do... More 

Was this review helpful? Yes 4
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear 44lizzy, Thank you for your review, we are delighted to read you had a great stay. Our aim is to make all guests experiences a success and we always appreciate your feedback. Thank you for letting us know we are doing a good job. We hope we have the pleasure of welcoming you again in the near future. Kind... More 

Cambridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just got back after 2 weeks away at this 5* hotel. Hardly anything to complain about only petty things.. The hotel was spotless the room was lovely and clean. The maid we had was fantastic she did an amazing job everyday and our mini bar in our room was re-filled everyday. The pools were lovely with one being the main... More 

Was this review helpful? Yes
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear jesscross66, We would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. We are going to check our reception services. Once again thank you for a nice feedback and we are looking forward... More 

Hotel Review Summarization

What travelers say

  • Animation Team(16)
  • Very good(14)
  • Sea view(4)
  • Family pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

917 photos of this hotel

Traveler photos: See what travelers like you saw

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Hotel & grounds (183)
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Pool/beach area (101)
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Room/suite (33)
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Dining (95)
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View from room (42)
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Bathroom (3)
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Business center/function rooms (3)
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9:54
Videos (1)
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Other (178)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (51)
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Beach (15)
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Indoor Pool (4)
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Main Pool (16)
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Relax Pool (11)
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Restaurants and Bars (56)
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Standard Room (47)
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The Hotel (51)

Management photos: Courtesy of the property manager

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All management photos (27)
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Hotel & grounds (3)
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Room/suite (5)
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View from room (3)
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Family/play areas (2)
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Dining (5)
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Pool/beach area (5)
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Other (4)
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