I stayed here last October & on arrival we were given the wrong room. It was up a few stairs beside the lifts, i'm sure it was for staff. When we complained that it hadn't been cleaned, they sent a cleaner up with some room spray. My husband would not let him spray as i suffer from asthma. We waited... More

Do not understand the last reviews on this hotel, I am going back in 4 weeks and cannot wait. Staff always give a warm welcome to repeat customers. Food is great, loads of choice, I love it. The atmosphere is always fun around the pool, and If you prefer quiet there is another pool next door, there is a small... More

I booked and paid for this hotel many months in advance. Two weeks before I was due to fly out they emailed me to cancel my booking. They'd decided to close the hotel at short notice because there weren't enough guests. It's a good job I read my emails. The travel company then offered me what they called an 'alternative... More

I stayed at this hotel at the start of October with family and if I thought all Turkish hotels were like this I would never be back. To say the staff are rude is a compliment they don't deserve ! Words Locke ignorant,disinterested,useless,unhelpful,rude,and did I mention IGNORANT. . What makes it worse is that their manner is allowed to carry... More

We stayed at this hotel, last week of October 2012. The journey from the airport was longer than we expected and the weather was really bad - thunder, lightning and lots of rain but the first impressions of the hotel were positive. Check in was quick and we were taken to our rooms in a Golf Buggy - we had... More

I stayed at this hotel in oct for 2 weeks... After a very long journey we arrived only to be given the wrong room! II booked a junior suite and was giving a basic room it took 3 days to be given the room I had paid extra money for. So not a great start to my holiday. Rooms...the room... More

Stayed for 2 weeks in october room was nice and clean with good hot shower.The food was good always something hot it did get repetetive, but AI al ways does after 2 weeks. The mexican al a carte was very good and we had beer and soft drinks and didnt pay for them. Totally agree with everyone about the rude... More

Just returned from a 1 week stay at this hotel. Starting with the good, cleanliness was good, the hotel is well laid out and decorated reasonably well,we liked our room. Now then the bad, in no particular order- the food in the main restaurant is not nice at all, the restaurant has works canteen feel to it ,and the standard... More

We always check reviews on trip advisor before booking our holidays, so we felt it was only fair that we return the favour! We are very aware that reviews are always subjective depending on your own expectations based on previous experiences, so all we can do is give our own opinion. In brief, it is a German resort and everything... More