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Starlight Convention Center Thalasso & Spa

Kizilagac Mevki Manavgat Merkez, Manavgat 07600 , Turkey
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1 room 1 adult
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Starlight Convention Center Thalasso & Spa
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543 Reviews from our TripAdvisor Community

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Cholpon Ata, Kyrgyzstan
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed for 2 nights at the hotel and totally enjoyed it. The outside terrace is huge but nicely kept. The rooms are clean, the towels are fresh. There is a fully stocked mini-bar which has soft drinks as well as alcoholic drinks - all inclusive. Also the day we arrived a bottle of complimentary wine and fruits were... More 

Helpful?
Thank Aigul K
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guests, First of all we want to thank you for choosing our hotel and for writing detailed review. We are very glad to meet your expectations with our service and hospitality and you have pleasant memories of the hotel. We are looking forward to seeing you again in our hotel. Best Regards, Guest Relations More 

Tallinn, Estonia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 26, 2015

The hotel was comfortable,clean and cozy.Location was good.The choice of food was poor and the food was not tasty expect some gözlemes and vegetables.Room service was nice,clean rooms and refrigerator always full. But the service at the restaurants was incredible,nobody served you drinks or brought even glasses for water.They did not understand english,german,russian. It was better to help yourself.That was... More 

Helpful?
Thank Pille U
Dundee, Scotland, UK
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed October 24, 2015 via mobile

Check in was swift and we were taken to our 2 room bungalow. No mention of where to get food/drinks etc (we arrived well after midnight). Room was spacious and clean. Fresh towels every day and bed linen changed twice. Mini bar restock was haphazard and we had to keep leaving notes to get it refilled. Food is bland and... More 

Helpful?
1 Thank LucyPuppy77
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guests, We appriciate you for the choice of our hotel and for taking time to share your impressions about the vacation. Every guest’s thoughts are important to us. All of your remarks were sent to the corresponding departments and will be taken into an account at the further work of the hotel. Thank you for helping our hotel to... More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 23, 2015

I thought the rooms were very well laid out, fairly spacious and clean. The restaurants had rather bland food, even the Italian which was supposed to be better. The wine in the Italian was dreadful so we had to buy some. We went with an organised tennis holiday and the facilities were excellent but the attitude of the staff was... More 

Helpful?
Thank Jon V
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guests, We greatly appreciate you for choosing our Hotel and for taking a time to share your thoughts. We feel regretting that your vacation was distracted by some moments. We transmitted your remarks about the Restaurant and Service to the Hotel's Administration. Water in pools is cool nowadays, due to the weather conditions. But especially for this case we... More 

england
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 19, 2015 via mobile

We stayed in a bungalow, room ok, everything we needed, balcony very small, could only fit one chair. Grounds are extensive, lots of pools, places to sit, bars. The thing that spoiled the holiday for me was the restaurant, not the food, but the free for all, manic, trying to find a table and eat your food. Me and my... More 

Helpful?
Thank tab80
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guests, Thank you very much, for taking a time for shaking your thoughts about your rest. We were really sorry, that our hotel wasn’t proper for your taste. Guests’ comfort ability is the most important thing to us. That’s why guests’ critikcs are really meaningful to us. And now we’re doing all what’s in our hands, to improve our... More 

A TripAdvisor Member
3 of 5 stars Reviewed October 16, 2015 via mobile

My husband and I stayed at this hotel for 10 nights from 2/10/15. The hotel reception area is very impressive and the staff were very efficient on arrival helping us check in and taking us and our luggage to our room. We stayed in a bungalow and tbh I'd read some reviews on here prior to departure so had my... More 

Helpful?
Thank A TripAdvisor Member
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guest, We want to thank you for share your impressions about the holiday in the Starlight Convention Center Thalasso & Spa. Your comments are very important to us, because it allows us to be more awere of the details that require attention and to improve service in accordance with your wishes. We regret that we couldn’t meet all your... More 

Elgin, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 15, 2015 via mobile

Surroundings are beautifull. Multiple choice of pools. Stunning hotel inside. Weather gorgeous. Then....... Limited friendly staff. Those who are are Turkish. Rest struggle to smile let alone have any kind of polite conversation. Sun lounger covers falling apart. Pools and pool areas dirty. Multi lingual hotel, usually ok, but certain ones push you to the edge all for the sake... More 

Helpful?
Thank Numptylad
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guests, First of all, thank you very much for staing in our hotel and also for your comment about us. Your comments are very important to us, because it allows us to be more awere of the details that require attention and to improve service in accordance with your wishes. We will say your words to the management of... More 

Stoke-on-Trent, England, United Kingdom
Level Contributor
6 reviews
2 of 5 stars Reviewed October 11, 2015 via mobile

Why does a so called 5star hotel.. Serve same old meals day in day out Pork every night... Kebabs meat one day Chicken meat next day Sausages not real sausages for english people ...no must look after our foriegn friends 1st So its pork everynight served at the chimps tea party restraunt But no bacon in the morning.. As for... More 

Helpful?
Thank Malc L
Level Contributor
2 reviews
5 of 5 stars Reviewed October 9, 2015

I have been in this hotel 29.09-6.10. That was my fifth time in Turkey and I should say that it was amazing !! The most important thing for me that WI-FI was for free !! Staff was so nice .. There were two men at the reception, I should say that they were very funny and so friendly.. I felt... More 

Helpful?
Thank Ekaterina K
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Ekaterina, First of all, thank you very much for staing in our hotel and also for your pleasing comment about us. Your comments are very important to us, because it allows us to be more awere of the details that require attention and to improve service in accordance with your wishes. We will say your words to the management... More 

Falkirk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 7, 2015

Just dont go.. Staff are rude,unfriendly not helpful at all, need to go ona customer service course to learnsome skills dealing with customers, who are giving them a job.. I have never been in a hotel in my entire life where the staff were rude. Good points were cove cave cafe and coffee, bad I just give a few or... More 

Helpful?
1 Thank Jay197755555
OlgaKafes, Konuk İlişkileri Müdürü at Starlight Convention Center Thalasso & Spa, responded to this review

Dear Guest, We want to thank you for share your impressions about the holiday in the Starlight Convention Center Thalasso & Spa. Your comments are very important to us, because it allows us to be more awere of the details that require attention and to improve service in accordance with your wishes. We regret that we couldn’t meet all your... More 

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