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Fantasia Hotel De Luxe

#36 of 285 Hotels in Kemer
Certificate of Excellence
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Camyuva Mah. Turizm Bulv. No. 19, Kemer 07990, Turkey
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1 room 1 adult
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Fantasia Hotel De Luxe
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600 Reviews from our TripAdvisor Community

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Essex
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

Booked a holiday in June with Thomas Cook to go at the end on Oct. Also booked for my mother and disabled sister as a surprise. Arriving at the hotel we've been told that the hotel is closing and there is no way to accommodate us. We've been kept 3h until 10:30pm when we agreed to pay 200 euro in... More 

Helpful?
Thank Slavcheva
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Mrs. Slavcheva, First of all we were very upset to know that your tour operator did not inform you about closing of our hotel and you found out this only upon arrival. We informed tour opetator in advance. Our staff put all the efforts to make your stay comfortable, we provide you with side sea view standard rooms insteed... More 

Istanbul, Turkey
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 5, 2015 via mobile

First of all, i must admit that, this hotel is the best hotel, i have ever visited. Drinks are very quality, open buffets are very good. Turkish pizza bar is beside the aqua pool and they are making very good turkish pizzas. Every night there is an activity and live music in the aqua bar. It is very enjoying. Disco... More 

Helpful?
Thank fatbes
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Guest, First of all we would like to thank you for choosing Fantasia Hotel De Luxe for your holiday and for you wonderful review. We were happy to know that you spent one of the best vacation you ever had and enjoyed variety and quality of food and beverages as well as day and evening animation program. Our Fanimaton... More 

Glossop, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 1, 2015

I stayed at this hotel with my family in the last week of the season. The hotel is in a good location and not too far from the airport or tourist attractions. The room was very clean and comfortable, my only problems with the room was that it sometimes got too warm inside as the air condition was turned off.... More 

Helpful?
Thank Oliver B
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Oliver, We would like to thank you for staying with us and for your kind review. We were really happy to know that you spent wonderful and unforgettable week at Fantasia Hotel De Luxe Kemer and you liked spacious and cozy room, variety and quality of food in the main restaurant, pizzeria and dolphin bar as well as staff... More 

Portsmouth, New Hampshire
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 20, 2015

An awesome vacation. Very pleasant people work there. Especially animation crew. This hotel is very comfortable, fills you with the good emotions and views. Thank you guys for being on the level. We'd like to visit you lots of times.

Helpful?
Thank Nina M
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Nina, Thank you for choosing Fantasia Hotel De Luxe Kemer for your holiday and for your kind review. We were really happy to know that you had an awsome vacation and your stay was comfortable and pleasant. Thank you for your kind words about our staff and animation team. We wish you all the best and look forward to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 13, 2015 via mobile

Just returned on 5/10/15 from Fantasia DeLuxe in Kemer . Having previously stayed in Fantasia Deluxe in Kusadasi 3 times . We were really looking forward to our week all inclusive 5* . That was not the holiday my husband and myself had . We arrived to an unfriendly reception staff at midnight on Monday 28th September . We were... More 

Helpful?
3 Thank Mollysauce
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Guest, First of all we would like to thank you for choosing Fantasia Hotel De Luxe and for taking time to share with us your valuable opinion. We were very upset to know that our services did not meet your expectations. We shared your comments with our team, we will handle them with care to make the best use... More 

cleveland uk
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

Just deleted the good things about the Fantasia because they were quite a few the staff at the reception, junior suite location of the hotel etc but one major problem about the Fantasia was the buffet resteraunt maybe we were unlucky for our 10 day break the food was well below a decent standard and I'll eat anything but curried... More 

Helpful?
Thank brecath
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Guest, First of all we would like to thank you for choosing Fantasia Hotel De Luxe for your holiday and for taking time to share with us your valuable opinion. We were glad to read that you liked location of the hotel, room and reception staff. We were very upset to know that variety in food did not meet... More 

Dundee, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed October 5, 2015 via mobile

Would not recommend this hotel again to anyone , service at the reception was poor and felt we were intruding on them , the smell of damp on our floor was terrible, asked if we could be moved as I suffer from Asma , was told no as no room and all I wanted was a upgrade . No I... More 

Helpful?
1 Thank John G
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear John, We woud like to thank you for choosing Fantasia Hotel De Luxe for your holiday and for taking time to share with us your opinion about your holiday in June. We were very upset to know that you were unwell. The illness is nothing to do with hotel food or pools. During the year we are controlled by... More 

Dundee, Scotland, United Kingdom
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed October 5, 2015 via mobile

We recently stayed (16-26 Sept) Our room was lovely very big- but on arrival I spotted peanuts under the dressing table area!! THEY REMAINED THERE FOR THE FULL 10 DAYS OF OUR STAY!!!! Staff was very varied, some were great- in particular Stan & Fran at the dolphin bar were great!! Some were very rude & abrupt!!! I had to... More 

Helpful?
1 Thank Bill B
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Bill, First of all we would like to thank you for staying with us and for taking time to share with us your valuable opinion. We were glad to know that you enjoyed your stay and you liked spacious room and staff ot he hotel. We shared you comment with our team and we will handle them with care.... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 3, 2015 via mobile

This is our 2nd visit to Fantasia 13th Sept to 27th, last year was not great as we were put in a mould infested room ( but we were moved closer to the reception area as I had bad asthma, the room was much better) but we were told the hotel was going through a new renavation so we thought... More 

Helpful?
2 Thank ElizabethMayJ
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Elizabeth, First of all we would like to thank you for choosing Fantasia Hotel De Luxe for your holiday and for taking time to share with us you opinion. We were glad to know that you liked our animation team, beverages in the bars, picnic and pizzeria as well as spa treatments and beach area. We were very upset... More 

Cannock, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

Fantastic hotel nothing bad to say rooms very large,and very clean, plenty to do, great verity of food, staff very pleasant and very helpful nothing to much, would definitely go back to this hotel and stay again.

Helpful?
1 Thank ozz c
FantasiaHotels, Sales Manager at Fantasia Hotel De Luxe, responded to this review

Dear Guest, We would like to thank you for staying with us and for your kind review. We were happy to know that you had fabulous stay at Fantasia Hotel De Luxe Kemer and you enjoyed services and activites. Thank you for your kind words about staff of the hotel. We put all our efforts to make your stay pleasant... More 

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