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World of Wonders Kremlin Palace

5.0 of 5 Kundu Koyu, Antalya 07110, Turkey
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#58 of 229 Hotels in Antalya
701 Reviews 3.5 of 5 stars
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World of Wonders Kremlin Palace
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701 reviews from our community

Traveler rating
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320
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (701)
  • Mar-May only
    (198)
  • Jun-Aug only
    (227)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (88)
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uk
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I gave it 4 as there is no 3 and a half! I would like to address some if the other reviews, especially the ones that say staff don't speak English or treat English guests differently as this is not true! What is true though is that the hotel is Russian dominated (guests) and they are generally very rude and... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We went to the wow kremlin 23rd August 2014 hotel is great food is good entertainment staff are brilliant especially ardel the only problem i found was the staff in the lobby bar found them to be rude , I advise anyone going to have a holiday there not to do a trip not to do the antalaya by night... More

Was this review helpful? Yes
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mrs. Claire and Mr. Paddy, Thank you for sharing a review on TripAdvisor. It is very unfortunate that you had such bad luck with the booked excursions and we hope that you are well again. We will inform your travel agent about the incident, so that they can examine the individual components of the trip and to be able... More

Waterlooville, United Kingdom
Top Contributor
53 reviews 53 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel on first appearance was a through back to grandeur and elegance of a bye gone era. The reception was set in the splendidly ornate front of hotel with lounging sofas dotted everywhere. The reception staff were pleasant if not difficult to understand as their English seemed limited and for an international hotel complex was not up to scratch.... More

Was this review helpful? Yes
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mr. Jeff, thank you for taking a little bit of your time and sharing a review on TripAdvisor. You mentioned some positive and some negative impressions and you can be sure that we have already shared your review with the whole Management Team. We will discuss all your comments in our next meeting and will take the necessary measures... More

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Rude reception, they barely speaks English, Arabic or French, they don't answer the phone, AC was not working and not cooling they had problem with hot water, amenities very poor, 2 towels for a family of 4, every time we wanted something we had to go down to reception and then they call someone who speaks english, room service is... More

Was this review helpful? Yes 1
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Guest, The opinion of every single guest is important to us and will be used to improve our services. We truly regret that your vacation in our resort has not met your expectations. Please be assured your feedback has been shared with our management team. It is possible, that there was no French or Arabic speaking personal at the... More

Halifax, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Having just returned from a weeks stay at the Kremlin Palace I can honestly say that it is the worst hotel I have stayed at across the Europe and the World. The positives :- Nice big pool area Lots of sun loungers Free room safe Free pool towels Spacious room Room cleaned every day The Negatives:- Staff do not speak... More

Was this review helpful? Yes 6
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mr. Tony, It is unfortunate that we have not been able to meet your expectations. The opinion of every single guest is important to us and will be used to improve our services. It is always our effort, to offer our guests the best service. Please be assured your feedback is shared with our management team and will receive... More

Antwerp, Belgium
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We liked in Kremlin Palace foods, pool games, party, songs, dances, especially club dance. Garden party was big and great, good music and go-go dancers. Show Maxi Samba was amazing ))) We liked Marine and Pasha restaurants. Ice-cream was lovely. We also like pillows on the beach. That You gays (Entertainment team) gave to us information what would be, which... More

Was this review helpful? Yes 2
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mrs. Steffy, Thank you for taking the time and sharing a review here on TripAdvisor. We are pleased to see, that you have had a great time with us and that you enjoyed each single facility of our Hotel. We hope that you will come back in the near future for another great holiday with lovely people and great... More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Decent clean pool with good atmosphere & a few slides for all aged kids. Food in the main hall is VERY POOR & as a result we only ate twice in eleven days there. Pasha cafe for lunch is good so avoid breakfast & save yourself for lunch. Dinners in the Italian are nothing special & the Mexican is ok... More

Was this review helpful? Yes 1
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mr. Paul, thank you for taking your time in order to write a review about your holiday. Your feedback is very important for us in order to continuously improve our hotel and to cause our guests an incredible holiday. It is good to hear that your party enjoyed the time in our resort and that you have had a... More

Lørenskog, Akershus, Norway
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came in Kremlin Palace with my friend for 1 week. We enjoyed breakfast, actually all meals. There two hotels so you can choose which place you want. There is very clean and special service. Relaxing place. Big hotel and so much people. If you want do something, there you can find many activities. We like there is indoor pool.

Was this review helpful? Yes 3
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mr. Randi, Many thanks for your review. We are glad that you have found the relaxation which you needed after your certainly busy everyday life. It would be our great pleasure to welcoming you again with us in the future if you are looking for a little relaxation or even if you just want to experience a great vacation.... More

Trowbridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First the good bits. We had a family double room on two floors. Decor very tired but lovely comfy bed, very clean and each room had a fridge supplied with water and soft drinks and a TV. A safe was also provided. The cleaning is a bit random, but given the size of the complex the staff do a great... More

Was this review helpful? Yes 3
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Mrs. Janet, Thank you for your review here on TripAdvisor. We understand that we were not able to meet your expectations in some points. We deplore very much your dissatisfaction on some of our services. We will examine carefully each point of your review, and handle it with the highest level of thoroughness. Despite everything, we are pleased that... More

Mold, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading all the negative reviews on the kremlin I was dreading going. We traveled as a family of 3, our daughter is 12. We arrived at the kremlin after 11, we were greeted with a smile at check in and the staff were all very helpful. Our room was a standard double with extra bed. The room was a... More

Was this review helpful? Yes 5
Rebekka B, Customer Relations Manager at World of Wonders Kremlin Palace, responded to this review

Dear Guest, How lovely to read your wonderful review! We truly appreciate that you have taken the time to share some great comments and feedbacks regarding our services, facilities and staff. Thank you for leaving such an impressive and detailed review. We are honored to have been able to serve you and are happy that you feel the way you... More

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Additional Information about World of Wonders Kremlin Palace

Address: Kundu Koyu, Antalya 07110, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — World of Wonders Kremlin Palace 5*
Number of rooms: 874
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Also Known As:
World Of Wonders Kremlin Palace Hotel Antalya
Kremlin Palace Turkey
Kremlin Hotel Antalya
Kremlin Palace Antalya
Kremlin Palace Hotel
Kremlin Antalya
Kremlin Turkey

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