I would say this is worst hotel we have ever stayed in on holidayand I am extremely angry ! dirty , bad service, I leaved from there in second day. more

We were 8 females with ages from 27 to 60 and have just returned from a week in the Kremlin Palace. We didn't get off to a good start when we arrived in the night to find we had double beds when we had requested twin beds. There was a lot of faffing about but that eventually got sorted. The... more

The hotel itself looks OK, but once you are inside it is like a factory. So crowded and everybody is trying to eat and drink as much as they can because it is free. Lots of children at the pool so it is impossible to have a rest. Outside the hotel there is aboslutely nothing it is deserted..For some fun... more

just returned from Turkey"Kremlin palace" I must say this hotel was fab,the food & hospitality of the staff was way above & beyond what we expected. everything was spotless, although the room was a little tatty. after all its only somewhere to shower/change & sleep. would i go back? definitely yes. more

We had the most wonderful week at the Kremlin Palace everyone made us feel very welcome, it is very clean the rooms are spacious, and staff are very helpful and kind although some didn't speak to much english they all made you feel welcome. The entertainment team were great and did a wonderful job keeping everyone amused. The food in... more

having read reviews about the kremlin palace i was quite apprehensive about going, however i had nothing at all to worry about. At the end of the day you cant please everyone and there are 'alot' of picky people. The hotel is gorgeous, the pool area is massive, great for little ones my 3 year old daughter loved the slides,... more

I came back from the Kremlin Palace a week ago, and had a great holiday! The Kremlin palace was not perfect but for a hotel that caters for so many different nationalities and so many people, they are never going to please everyone! The pool area is lovely, and always spotless, you can not even put down a bottle of... more

loved everthing, food was lovely, room clean, daughter had great fun on water slides. entertainment staff good fun, weather brill what more do u need from holiday ? more

Why would I not go back? I'll tell you. First of all, the service is somewhere between terrible to non-existing. The waiters- ignore you, the house-keeping don't come when you need something, the girl at "guest-service"- extremely rood. got the idea? plus, no-one speeks any English. The hotel is PACKED with people, very crowded, we tried for 7 days to... more