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World of Wonders Topkapi Palace Hotel

5.0 of 5 Kundu Koyu, Lara Beach, Antalya 07110, Turkey
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#62 of 229 Hotels in Antalya
1,081 Reviews 3.5 of 5 stars
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1,081 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Having arrived back over the weekend I can honestly say that I will never be returning to this Hotel or its sister hotel the Topkapi Palace. My families holiday was ruined by the hundreds of Russian guests who are pretty much the rudest, ill-mannered people I have ever had the dis-pleasure of coming into contact with, if they are not... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Just returned and was very disappointed. Aside an abundance of rude russians, the food, entertainment and rooms all in need of attention. The staff were great but unfortunately not worthly of its rating. Hidden extras for drinks and al a carte restaurants too. Needless to say wont be back

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Very poor service at what looked to be the ideal situation. Room service was terrible dedpite leaving tips. Had to live with a puddle in the kids room for two weeks as air conditioning unit wad faulty. Mini bar is supposed to be filled daily. Was done twice after several complaints. All in all not for anyone brittish. Especially if... More

Was this review helpful? Yes 1
in gay paris
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this lovely hotel with friends for a week lovely hotel but not very amused at getting asked to be quite on a night for only laughing and enjoying ourselves omg we are on holiday was the russians and a few staff members how can you not be able to be quite when laughing what is this world coming... More

Was this review helpful? Yes 2
Norwich, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were scruffy, the electronic door key failed every day and we backed on to what must have been the neighbouring hotels kitchen quarters, bottles emptied around 6am each morning. If you would like a spot at the pools you would need to get up VERY early to reserve beds with your towels. Best bet is to go to... More

Was this review helpful? Yes 4
Rebekka B, Customer Relations Manager at World of Wonders Topkapi Palace Hotel, responded to this review

Dear Mr. Carl, We understand that we were not able to meet your expectations and deplore very much your dissatisfaction on some of our services. Your comments are already forwarded to our Management and please be sure that we will examine carefully each point of your review, and handle it with the highest level of thoroughness. Best Regards Rebekka Brehm... More

Hertford, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Having read a number of reviews on this site, we were slightly apprehensive about this hotel. .....no need we did not encounter any rudeness or barging by either guests or staff. We found the staff very friendly and helpful. There were at times language barriers but we are in their country so to be expected. The entertainment team 2014 work... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 23-30 Aug 2014 with my husband, 2 teenage boys and my parents. This hotel was able to please all 3 generations. Rooms were a bit dated and 'brown' but spacious and clean with fridge restocked daily. Pools were great and also kept clean with staff regularly clearing rubbish, puddles, etc. Main buffet restaurant had a massive and varied... More

Was this review helpful? Yes 3
Rebekka B, Customer Relations Manager at World of Wonders Topkapi Palace Hotel, responded to this review

Dear Mrs. Lizzy, Thank you very much for your review and the time you spent for. We are pleased to read that each generation of your family have had a great time and enjoyed the facilities of the hotel. It was a big pleasure to serve you and we hope that we will have this pleasure again. We wish you... More

Dunfermline, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Can't believe the bad reviews I've just read !!! They staying in the same place lol ?? Goin back next august to sister hotel Kremlin and cannot wait :) bad staff ?? Never seen 1 atall, all really friendly and went out their way to help in any way they could.......

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St Austell, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Been here 2 years running now and it's a fantastic place to go if you want to relax and do nothing or get involved with activities and be active. Food, entertainment, facilities brilliant. Shame about negative comments but everyone has an opinion I suppose. All the different nationalities make it more interesting than your average holiday. My only negative is... More

Was this review helpful? Yes 3
Rebekka B, Customer Relations Manager at World of Wonders Topkapi Palace Hotel, responded to this review

Dear Mr. Leroy, Thank you so much for your nice review. It is a pleasure to see that you have had already the second time a nice holiday in our hotel and that you loved all of our facilities. We looking forward to welcome you back in WOW Topkapi Palace very soon, for another holiday with fun, tasty foods and... More

Bury St. Edmunds, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First and most probably last time we go all inclusive, last time we ever go to this hotel. Don't get me wrong the hotel grounds are impressive, the pools are lovely. The water slides are only open 4 hours a day (10-12 & 2-4) but beyond that it was awful. Our room was dark, dingy and only had 2 single... More

Was this review helpful? Yes 7
Rebekka B, Customer Relations Manager at World of Wonders Topkapi Palace Hotel, responded to this review

Dear Mrs. Rachel, The behavior of our staff to our guests is very important to us and we deeply regret that you got such a bad impression. Too bad, that you didn't inform us about the staff members already during your stay. We would have been able to take the necessary steps to avoid inappropriate behavior for the future. The... More

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Additional Information about World of Wonders Topkapi Palace Hotel

Address: Kundu Koyu, Lara Beach, Antalya 07110, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — World of Wonders Topkapi Palace Hotel 5*
Number of rooms: 908
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Also Known As:
Hotel Topkapi Palace
Wow Topkapi Palace
Wonder World
Topkapi Palace Antalya

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