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Club Hotel Sera

Ornek Koy Mevki Lara, Antalya 07003, Turkey
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Club Hotel Sera
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558 Reviews from our TripAdvisor Community

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Traveler rating
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    91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (558)
  • Mar-May only
    (149)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (89)
All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here for 11 nights in July 2015. The hotel is very impressive and ornate. The grounds are huge and everything is very spread out but once you get your bearings it's fine. The 3 pools are kept spotlessly clean and there are plenty of sun-loungers available at all of them. We liked the seawater pool but the music... More 

Was this review helpful? Yes 2
Carshalton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

It is is 5* hotel but lower side of 5. If want luxuruous 5 top stars service and facilities like in Merdan palace or Rixos Lara then pay more and get those hotels. We are here with 3 kids and have to mention that kids facilities are not best. My wife read most of feedbacks here and they are mostly... More 

Was this review helpful? Yes 3
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , We would like to thank you for having taken the time to comment on your recent stay at Club Hotel Sera. We apologize if you found that there was differente servise between the guests. Our hotel is international one, and we treat all the guests in the same manner. We will informe our management about your claim... More 

Moscow, Russia
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 1 week in July. I have been to many all inclusive 5* hotels all over Turkey and in my opinion Sera is a good hotel but not 5 star. Maybe it was 5* a few years ago but now due to busyness and popularity it has lost some important things. Positive: - the territory is huge. I think... More 

Was this review helpful? Yes 1
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , Club Hotel Sera team would like to thank you for choosing our hotel, for your nice comment and also for your useful remarks . All the remarks help us to improve our standards and the service to our guests. We are very happy that you liked the room, our location and particularly the service provided by our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't know where to start ... this hotel and the staff it's a joke !!! I have seen also the other comments and for me it is obvious the owner of the hotel does not care about complains or anything ...but I shall tell here my experience hoping will help others ! First it is very expensive for what... More 

Was this review helpful? Yes 4
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , We would like to thank you for having spend some of your time in writing your comment regarding your stay at Club Hotel Sera. We regret that you have been satisfied about anything , and you felt humiliation and embarrassment . It’s very disappointing to receive a comment like this. We work hard to offer friendly service,... More 

Bradford
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent room with air-con, big bed and nice bathroom. Reasonable balcony. The food was fine really but very busy at meal times sometimes resembling a scrum as the eateries are too small really at peak season. They should have opened the interior restaurant as well. People with mobility issues would have appreciated that. More self-service for soft drinks at least... More 

Was this review helpful? Yes
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , Club Hotel Sera would like to say thank you for your nice comment and also for your useful remarks . All your suggestions and remarks we will bear in our mind in the future in order to improve our quality and services for our guests. Thank you for your recommendations and we hope that we will be... More 

Spalding, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited Club Hotel Sera with my family at the start of July. We booked a family room and a double room to accommodate the five of us and both were spotlessly clean upon arrival, visited by housekeeping daily, and very comfortable. The mini bar was stocked with free water and juice and the television received a number of English-speaking... More 

Was this review helpful? Yes 2
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , Club Hotel Sera would like to thank you for having taken the time to comment on your recent stay. We are very happy that overall you have enjoyed your stay with us. Thank you for your remarks regarding the food. We really appreciate all the remarks which constantly help us to improve our standards and the service... More 

england
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came here 6th July for one week . leaving today 😀 what can I say . it was a lovely hotel and amazing weather . But it not for English we were overrun with rude irainian people and Russians who do not know the words please . sorry . thanks . The staff were lovely but most of the... More 

Was this review helpful? Yes 1
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , Club Hotel Sera team would like to say thank you for having chosen our hotel and for spending some of your time in writing your comments. We apologize if you found discomfort regarding the other guests, but we are an international hotel, and all the guests from all around the world are welcome here without any exception.... More 

Harrogate, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelling as a couple to this hotel, we booked through travel repulic. We managed to get a wonderful double bedroom in the main hotel with a balcony overlooking the waterall. After speaking to another couple who had the 'Green room' I feel these rooms are the best. After checking in we were shown to our room to find it imaculate... More 

Was this review helpful? Yes 3
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , Club Hotel Sera would like to thank you for your nice comment and also for your useful remarks. We are glad that your stay with us was comfortable and that you have been satisfied about our location and services. Thank you for choosing our hotel ,and we hope to see you again in the near future. Sincerely,... More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a family room in the main part of the hotel which was very clean and comfortable, The hotel itself is very grand and well stafffed. We stayed there for 11 days from mid June and it got noticably busier towards end of our stay. I don't think we'd have enjoyed it as much going later, however, it was... More 

Was this review helpful? Yes
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest, Club Hotel Sera team would like to thank you for having chosen our hotel and for spending some of your time in writing your comment. It is always gratifying to know that you also appreciate our location and services. Thank you for your recommendations and we hope that we will be able to welcome you back to Club... More 

Bucharest, Romania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will firstly say that this hotel is not actually located in Antalya as they state but rather in a suburb next to garbage and street dogs with no shops or any local attractions around. For this reason, during night you will not be able to sleep properly due to the noise, car races and dogs. I was not impressed... More 

Was this review helpful? Yes 3
ClubHotelSera, Halkla İlişkiler Müdürü at Club Hotel Sera, responded to this review

Dear guest , Club Hotel Sera team would like to say thank you for sharing feedback from your stay in our hotel. All the claims of our guests we bear in our mind in the future in order to improve our quality and services. However we are saddened to hear your comments about our hospitality and servise.We are usually known... More 

Hotel Review Summarization

What travelers say

  • Animation Team(9)
  • Lara Beach(4)
  • Very good(4)
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558 photos of this hotel

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Hotel & grounds (154)
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Room/suite (64)
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Other (147)

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