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All 36 Port El Kantaoui hotels

Soviva Resort

3.0 of 5 Hotel   |   El Kantaoui Hammam Sousse | Port El Kantaoui, Port El Kantaoui 4089, Tunisia
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Soviva Resort
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Ranked #19 of 36 hotels in Port El Kantaoui
A recent review
4 of 5 stars reviewed 2 days ago
ann w
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1,477 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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English first
Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Having used Thomas Cook on many occasions and having a great time on all of the holidays I was very surprised they are using this hole. Credit where it is due my room was of good size and clean even if they were a bit stingy with the clean towels. The pool area was very large and there was never... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

my two children aged 14 and 11 and I stayed at soviva from 13th-25th august 2014. we were not satisfied with our first room as the shower was tied up with a shoe lace, there were ants everywhere and the joining door was broken so anyone could of came through. the reception staff were very helpful and moved us into... More

Was this review helpful? Yes 1
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Ann, We would like to thank you for having chosen our Soviva Resort Hotel for your holiday and have taken some of your valuable time to share these comments on TripAdvisor. We are delighted that you had an enjoyable stay with us and thank you for your confidence. . We look forward to see you soon again in next... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Just got back from the soviva hotel in Tunisia yesterday and felt for the first time the need to write a review! We arrived at around 10.00 o clock in the morning after traveling over night to be told our rooms wouldn't be ready until 2.00 pm, no problem we will get something to eat while we wait, lol when... More

Was this review helpful? Yes 1
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Treesa, We would like to thank you for your constructive feedback . Please note that restaurant was open till 10.30 for continental breakfast and snack are available from 15.00 to 17.00 + 22.00 to midnight+12.30 to 16.00at Beach Bar. Please be assured that your valuable comments and suggestions are positively taken on board and will be shared with the... More

Bristol, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Well where do I start... We had ants in my son's bed and crawling all over the floor, my daughter had no bed sheets for 2 days and we had no bath towels for 3 days after requesting them still had nothing so we had to use our pool towels! The maids were arguing most mornings outside the rooms and... More

Was this review helpful? Yes 5
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Gems, thank you very much sharing your comment with us on TripAdvisor. We appreciate your constructive feedback which will be forwarded to the relevant departments to improve where appropriated and possible. We hope that overall, you keep good memories of your holiday and are looking forward to welcome you back and to try meeting your expectations on your next... More

Nottingham, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we stayed at the Soviva from 8th-22nd Aug 2014. We were not looking forward to it after reading dsome of the negative reviews on here... but we were not disappointed. These people are obviously complaining for the sake of it, or expecting a higher rating hotel. its a 3 star & you get a 3 star! The hotel was very... More

Was this review helpful? Yes 2
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Sarah, Thank you very much to share your positive comments with us on TripAdvisor. We are pleased learning you spent a fantastic stay with us at Soviva Resort Hotel. We are very much looking forward welcoming you back. Best regards, More

Uttoxeter, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with my dad and 2 brothers for 2 weeks.. it was very hot! The food was good- lots of choice but can be repetitive at times. The rooms were big, with TV and fridges.. suited its purpose and was comfortable enough for us. Pool was clean and fun for all, the waterslides are great fun for the family!... More

Was this review helpful? Yes
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Char Steve, Thank you very much to share your positive comments with us on TripAdvisor. We are pleased learning you spent a fantastic stay with us at Soviva Resort Hotel. We are very much looking forward welcoming you back. Best regards, More

Scarborough, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Like Wiggy77 I also don't know where to start. Shame on you Thomas Cook the photo's on the web site are nothing like the hotel is now they must of been taken when the hotel first opened. It's absolutely shocking! I'm not sure what cleaners do but it's certainly not cleaning - we had to ask for toilet rolls as... More

Was this review helpful? Yes 3
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Guest, Thank you for posting your review of your stay at our hotel. We appreciate all guest feedback and we are disappointed that you were not one of those guests who walked out satisfied. Please know that we are very sensitive about the guest satisfaction. We’ll always take time to talk to our guests. We are also sorry that... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

When in August 2014 ,1400 vistors with under 200 staff on site. Stay in room near small pool, Room very basic ,doors hanging off,Bunk bed had screws missing out of it,top bunk un safe. Ants and Cockroaches in room , Ants in beds ... Food was luke warm unless you got pizza or pancakes,Stampee to get food if you could... More

Was this review helpful? Yes 2
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Guest, Thank you for visiting The Soviva Resort Hotel and thank you as well for your nice compliments. Please note that these positive comments are making all Soviva Resort Hotel Staff encouraged prepared and eager to make our guests enjoying their holidays. Please note that all staff and waiters have their specific tasks and are serving guests when drinks... More

Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Hi. I will only say what we experienced over a 2 week stay in mid August (peak time). We stayed in the main hotel & not one of the extension blocks. (Wi-fi available but weak in room). I would say 3*s is about right for this hotel, the staff work very hard but to be honest the place is too... More

Was this review helpful? Yes
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Guest, Thank you very much to share your positive comments with us on TripAdvisor. We are pleased learning you spent a fantastic stay with us at Soviva Resort Hotel. Improvements are always possible to ensure 100% of all our hosts would recommend our hotel in the nearest future. We are very much looking forward welcoming you back. Best regards, More

York, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

OMG! I have wasted one week of my life that I will not get back. I have never experienced anything like this hotel and the attitude of the staff. My first impression was what a great looking hotel, once inside it was different all together. Our room was on the fourth floor, for two days the lifts weren't working, and... More

Was this review helpful? Yes 3
SovivaManagement, Director of Sales at Soviva Resort, responded to this review

Dear Guest, Thank you for posting your review of your stay at our hotel. We appreciate all guest feedback and we are disappointed that you were not one of those guests who walked out satisfied. Please know that we are very sensitive about the guest satisfaction. We’ll always take time to talk to our guests. We are also sorry that... More

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Additional Information about Soviva Resort

Address: El Kantaoui Hammam Sousse | Port El Kantaoui, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:3 star — Soviva Resort 3*
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Also Known As:
Soviva Hotel Port El Kantaoui

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Spa Hotel in Port El Kantaoui #15 On the Beach Hotel in Port El Kantaoui
Hotel Class
Number of rooms
522

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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