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El Hana Palace Caruso Hotel

Travelers' Choice award winner
Blv 14 Janvier 4089, Port El Kantaoui 4089, Tunisia
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El Hana Palace Caruso Hotel
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Ranked #14 of 32 Hotels in Port El Kantaoui
A recent review
4 of 5 stars reviewed 3 weeks ago
Eogz Blackpool, United Kingdom
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blackpool, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a really good holiday despite the attack and subsequent re-repatriation as a result of the travel advice, we were coming home anyway but others had their breaks cut short The hotel and grounds are really lovely, as Debbie and Dave mentioned it does require a lot of work and upkeep which doesn't seem to be a priority for the... More 

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Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have just returned from a stay at this hotel and feel conflicted. We have visited Tunisia many times and have seen many hotels which are much the same....this hotel was different...I read a review referring to the El Hana as a "grand old lady" and I totally agree....this is a lovely grand building that has been beautifully put together... More 

Was this review helpful? Yes 1
County Wexford, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Will not be returning to this hotel .Food was dreadful, and I am not a fussy eater,and well used to Tunisia and it's food , this was the worst selection I have ever had,even for breakfast the choice was poor. The bathroom as a serious issue, and a dangerous one , toilet leaked water every time you flushed , the... More 

Was this review helpful? Yes 1

Travelers are raving about these Port El Kantaoui hotels

Leicester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lets get the bad bit out of the way first. We were there at the time of the beach attack. It was an awful time for us, i cant begin to imagine what the people who were at the affected hotel went through. What I can tell you is that the Tunisian staff at our hotel were amazing, kept us... More 

Was this review helpful? Yes 6
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 21, 2015

I first visited this Hotel 2 years ago and having stayed at the Golf Residence recently I thought it would be a good idea to compare.This is ahead on food with a nice selection to choose from, the rooms are also clean and well maintained, the Caruso also has a lovely well maintained central garden that leads to the separate... More 

Was this review helpful? Yes 2
Scotland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 21, 2015

Just got back from 11 night break in the Caruso El Hana hotel. With regards to a few of the previous comments I would say if you want Travelodge perfection, this Elegant Lady is not for you as she has an individual character much maligned by some, much loved by others. Staff are all helpful and more than happy to... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 20, 2015

Stayed here for one week 12th -19th June and one week was enough hotel needs updating 'rooms shabby and the bath is so difficult to get in and out of, food was nice in the evenings but breakfast very limited, reception staff miserable all staff OK if you tip them . Beach is awful pool area lovely ,Tunisia very run... More 

Was this review helpful? Yes 2
Galashiels, Scotland, United Kingdom
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Hi all Well first of all if you are thinking of visiting Tunisia look no further than this place it is immense. From the get go I have been super impressed. We arrived on June 17th and we are here till 28th and it's been fantastic. The El Hana Palace is grand. An amazing start to our holiday with an... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015 via mobile

Well went to this hotel the first week in June would not return to the place, it is dirty once you leave the reception area and such a shame it could be beautiful but apparently the new company that av took it over as let it become run down and reluctant to spend money on it.... some of the staff... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 17, 2015

Just returned from a 10 day stay at the El Hana Palace Causo Hotel, and to be quite honest I was disappointed with the Hotel, after spending 12 days this time last year this Hotel has declined somewhat, rooms are desperate for a good overhaul, Carpets are quite stained , tiles in the bathroom are cracked and dirty, the jacuzzi... More 

Was this review helpful? Yes 1
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Beach (9)
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Indoor Pool (16)
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Outdoor Pool (35)
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Standard Room (84)
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The Hotel (136)
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