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All 35 Port El Kantaoui hotels

Iberostar Diar El Andalous

4.0 of 5 Resort (All-Inclusive)   |   B.P. 40, Port El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
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Iberostar Diar El Andalous
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Ranked #3 of 35 Hotels in Port El Kantaoui
A recent review
3 of 5 stars reviewed 3 days ago
Jonathan R Newcastle upon Tyne, United Kingdom
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1,051 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Me and my partner visited here in 2012 expecting a really nice Holiday but was not to are standards but it's two years on and hope it's turned around and made an improvement, food was very poor alcohol was poor staff was poor and wasn't best place to relax as works on a naighbor hotel was in process too, I'm... More

Was this review helpful? Yes 1
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review

Dear Jonathan, Thank you for the time you took out of your day to share a review on your 2012 holiday experience at our IBEROSTAR Diar El Andalous. We were however very surprised to read your comments on our staff because their genuine friendliness and attentiveness are one of our hotel’s main assets; At IBEROSTAR we have always welcomed an... More

Mansfield, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I will start by firstly getting out of the way the things that have nothing to do with this Hotel ...we arrived eventually after being left stranded at the airport by our transfer bus and being stung for £40 by another one to get us to the Hotel(long story!!) The weather was bad and we had one full day and... More

Was this review helpful? Yes 2
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review

Dear Lesley, Although we were very sorry to read that your stay at our IBEROSTAR Diar El Andalous did not live up to your expectations, we thank you for the time you took out of your day to review your personal experience; we certainly believe that our guests’ comments provide us with useful insights to assist our staff to identify... More

chafford hundred
Contributor
13 reviews 13 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I arrived here very late at night (which at least meant getting through Tunisian passport control etc was quick and easy) and was soon sorted with paperwork, wristband, towel card, bottle of water and the room safe without any fuss.The lovely man brought my case to my room and I was ready to fall into bed. My only minor complaint... More

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My other half and I visited this hotel for a week from 12th to 19th September. After nightmare flight over, we were greeted at the hotel at 2am with very friendly reception staff complete with a much needed bottle of water and a selection of rolls. The room we stayed in was very spacious, light and airy. We had a... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Well we stayed here the first 2 weeks in September for the first time. OK so our room wasn't ready and the snacks on offer in the coffee bar wasn't the greatest but we did arrive early. When we got to our room it was clean and spacious and looked on onto the sea so no problems with noise from... More

Was this review helpful? Yes 3
Leeds, England, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We travelled with nouvelair (Tunisian airline), initially we tried to pre book seats but were unable to and to be fair when we checked in they were so well organised that we got seats together, with the choice of window and next seat or two aisle seats (other airlines could maybe learn from this!). I never heard anyone complain that... More

Was this review helpful? Yes 2
Nottinghamshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Returned back on the 21st of September after another fab week at the hotel, on arrival greeted into the bar area where you are given your band for your all inclusive stay so you don't have to have the welcome drink the staff offer you. You can start your holiday from the moment you arrive we was not giving the... More

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Got to hotel about 11 30 . Room not available till 1pm. Offered welcome drink and told could get continental breakfast in coffee bar. What a joke a couple of rolls and a bit of salami. First impression not good. Had a drink in bar and then room ready. After being there awhile we could have gone to restaurant for... More

Was this review helpful? Yes
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Diar El Andalous. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Please accept pour apologies for not being able to provide you with your room before the normal... More

Wigan, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Couldn't decide to write a review as this hotel has been sold and is closing on 1st November for alterations but decided to share our experience. We had a very warm welcome and taken into a lounge bar to fill in forms and were given a drink. When we got to our room within 10 minutes a maintenance man arrived... More

Was this review helpful? Yes 1
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our IBEROSTAR Diar El Andalous hotel and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they... More

Cumbria, England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel lets down what the Iberostar name stands for. having used Iberostar hotels around the world. 'QUALITY'. Poor quality food, drink, air conditioning and accommodation surroundings. The hard working staff try their best. I would look to the management?

Was this review helpful? Yes 2
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review

Dear Martin, Although we deeply lament reading your disappointment on your stay at our IBEROSTAR Diar El Andalous hotel, we thank you for your review. We sincerely regret reading that we fell short of your expectations on this occasion and not being informed about it immediately whilst onsite as we would have done our utmost to make sure you fully... More

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Additional Information about Iberostar Diar El Andalous

Address: B.P. 40, Port El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Diar El Andalous 4*
Number of rooms: 301
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Also Known As:
Iberostar Diar El Andalous Hotel Port El Kantaoui
Mercure Hotel Sousse
Accor Diar El Andalous
Diar Andalous

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