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Marhaba Palace Hotel

Travelers' Choice award winner
Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
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Marhaba Palace Hotel
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1,966 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the minute we arrived at the hotel the service was fantastic. The staff are really lovely and frendly. We paid extra for a sea view but was given the wrong room, they changed it within minutes. The food was lovely and plenty of variety. The lady at breakfast who makes the omelletes is lovely and friendly. all staff made... More 

Was this review helpful? Yes 3
Neath, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 4th visit to Tunisia and second to this particular hotel. The staff were fantastic and the food excellent. A short walk to the marina and right on the beach. Our visit was cut short due to the awful events further up the beach. The staff remained calm and helpful as the events unfolded, and I feel so... More 

Was this review helpful? Yes 4
cardiff
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here from 29/6 for a week. Weather was fantastic and so were the people. I tip the staff every few days and they done everything for us as in drinks. The hotel grounds were beautiful and well kept, lots of shade to walk around in. The food at the hotel was lovely. Always fresh and something to eat, for... More 

Was this review helpful? Yes 16
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I returned home on the 28th June after the tradgedy I was on the beach at the time and we were quickly ushered off the beach by security, now the entertainment I can only compare it to children in a school play it was abysmal, I couldnt understand why they couldnt play some up to date music so everyone could... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed with my wife from 17/6/15 to 28/6/15 and found the hotel excellent, location only 5/6 min walk to the marina, we did have a few problems with our room (446) some was sorted and we where offered a new room but decided to stay due to its quite location and a perfect friendly maid. My issues with the room... More 

Was this review helpful? Yes 5
Wigan, lancs
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a week here unfortunately when the trouble arose. Hotel not very informative of the situation. Hotel review - reception staff rude and sarcastic. Food lots of choice however sometimes cold. Entertainment nil - very poor. Rooms clean and spacious. Weather very hot. A relaxing and enjoyable holiday.

Was this review helpful? Yes 3
Nottinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner aged 22 and 23 visited this hotel for a 2 week all inclusive holiday, we literally could not fault it. The food is really tasty and there is lots to choose from, the rooms are always cleaned to perfection! This Hotel has something for everyone! the animation team Paulo, Mario, Lucas, Kiki and Susie are amazing,... More 

Was this review helpful? Yes 13
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic and in a great location ,the harbor is just a 5 minute walk down the road and there is also a fountain opposite, the animation team could not do enough for you always trying to get you involved in all the activities during the day and making you feel welcome, dinner staff / bar staff were... More 

Was this review helpful? Yes 3
Stoke on Trent, England
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Currently at the Marhaba Palace in Port El Kantoui. We were here when the terrorist attack happened, and it was an horrific incident. Our hotel is just less than a mile down the beach away. We were splashing away in the pool when a rep calmly advised us to all go inside as there has been an incident on the... More 

Was this review helpful? Yes 9
Kent
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is good overall with beautiful clean grounds and reception / lobby area. The reception staff could do with some customer care courses, but they do not detract from the hotel itself. The rooms are quite spacious, although a little tired, but I couldn't find any dust or dirty surfaces after the room had been cleaned. My wife... More 

Was this review helpful? Yes 4
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