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All 36 Port El Kantaoui hotels

El Mouradi Palace

5.0 of 5 Hotel   |   Zone Touristique El Kantaoui | Hamman Sousse, Port El Kantaoui 4089, Tunisia
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Ranked #16 of 36 hotels in Port El Kantaoui
A recent review
4 of 5 stars reviewed 1 week ago
MrsL41 London, United Kingdom
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679 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Novi Sad, null, Serbia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Went this august,2014 as a family with 2 kids (one 4 and other 6 years) for all inclusive thinking to expect good time. I was very wrong..arrived at 4am at night, no help with suitcases,dirty and smelly rooms,very dirty around swimingpool area,outside area of restaurant chairs,so stick in 10 days time they where not cleaned,ashtrays where always full. Restaurant staff... More

Was this review helpful? Yes 3
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The transfer is supposed to be 35 minutes …. It’s not …. both to and from the airport took over 90 minutes. Reception from the hotel was not warm and the room I was given I would not expect a dog to sleep in. The stench of mould was appalling; there were ants, two dead cockroaches beside the bed and... More

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I decided to go to Tunisia for a nice relaxing holiday however, this did not seem to be the case due to the hotel being so poor!! We arrived at the hotel and the staff were unwelcoming and unfriendly. Our hotel room was dirty, old and very shabby we even had to go to the local shop... More

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Sold as 4:5 star we looked forward 2 the charm of Tunisia& some luxury. However the hotel is grotty, unclean. All inc start drinking at 9 am & in the evening had to q for 20 mins for drinks. Food repetitive & dull. Entertainment appalling. Tours pricey - we went out and sourced our own. Nearby port much better

Was this review helpful? Yes 4
London, United Kingdom
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Wasn't going to write a review but felt I had to with all the negative comments I've read. The hotel was really nice. The rooms were basic but very clean. The rooms were cleaned daily and we always had clean towels. The food was good. I'm a vegetarian but always found something to eat. The salads were fresh and lovely... More

Was this review helpful? Yes 6
Preston, United Kingdom
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a 5* but everyone knows that most foreign hotels are below the star standard we expect. It was an OK holiday. When we arrived we were given ground floor room with single beds and a balcony facing a wall but asked to be moved and the following day we were moved to a better room. Everything about this hotel... More

Was this review helpful? Yes 5
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived back last week after a 10 night stay. As previous reviews this hotel is more like a poor 3*. Being a vegetarian family and having visited Hammamet 2 years ago and not having problem with food we thought we would have a similar experience again...but how wrong were we. There was nothing for us except pasta and chips at... More

Was this review helpful? Yes 5
12 reviews 12 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I do not understand who give 5 stars at this hotel. In the rooms there was a not igienic moquette, the staff apart from the reception is really rude and not listening to you ever. If you don't give tips, forget a good service. I'm speechless.

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is not a 5 star hotel..! On arrival it was very late, about 5am, the staff on recption were very unwelcoming, got to our room it was awful, dirty, dated, taps hanging off, mould in bathroom, broken fridge, burns in the carpet from iron, toilet didn't flush propley.. It just was not what we expected at all, nothing like... More

Was this review helpful? Yes 5
London, United Kingdom
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm not sure where to start, and probably will not dwell too much into it, so briefly: we just came back from a week in the barking Tunisian sun (38, 39 degrees most days) and I am for once, relieved to be back home (UK). This is at the most a 3 star hotel, but I'll give a 2 star... More

Was this review helpful? Yes 3
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Additional Information about El Mouradi Palace

Address: Zone Touristique El Kantaoui | Hamman Sousse, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:5 star — El Mouradi Palace 5*
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Also Known As:
El Mouradi Palace Hotel Port El Kantaoui
El Mouradi Palace Port Kantaoui

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Bathroom (12)
Pool/beach area (95)
Room/suite (41)
Dining (37)
Hotel & grounds (99)
Videos (2)
Family/play areas (4)
View from room (11)
Business center/function rooms (1)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Spa Hotel in Port El Kantaoui #12 Luxury Hotel in Port El Kantaoui #13 On the Beach Hotel in Port El Kantaoui
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Official Description (provided by the hotel)
El Mouradi Palace is located in the heart of the resort of Port El Kantaoui, alongside a superb beach and facing a 36-hole golf course while the town of Sousse is 10 kilometres away. Monastir's Habib Bourguiba airport is 35 kilometers away, the resort of Yasmine Hammamet 70 kilometres away and Tunis-Carthage international airport 140 kilometres away. The hotel has 452 double rooms, 40 triple rooms, 8 quadruple rooms, 4 junior suites, 10 suites and 1 presidential suite. All rooms are air conditioned, have a terrace or balcony and full bathroom with separate toilet, direct-dial telephone, satellite TV, hair dryer, mini bar and safe. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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