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Skanes Serail

Tourist Zone, Skanes, Monastir 5065, Tunisia
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1,089 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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  • French first
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    (248)
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Kingston-upon-Hull, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We paid not a great deal for a week here in November. We read the reviews and saw they were mixed. But took out chances, all we wanted was a sunny break. Well.... A lot of the hotel is out dated and could do with a refurb. The rooms you are allocated through thomas cook have been refurbished so were... More 

Was this review helpful? Yes
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello, Following your comment let me explain that you chose to spend a stay for holidays in the sun, but in times of Autumn😩😕, so unfortunately for you it was not the right time to enjoy the sun, except for the lucky ones who had returned from December well tanned, So we are sorry for you, and we understand your... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

My friends and I went to this beautiful resort last week, at the entrance we were surprised by the security guy treating us like we were not welcome by questions such as, where do you come from exactly, we answered Tunis, he said where exactly from Tunis, I answered "does it matter, What difference does it make and is there... More 

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skaneserail, Directeur général at Skanes Serail, responded to this review

Hello dear Sir, in response to your kind comments, I want to explain that security and police officers are present at the hotel for their "hard" work, and for your safety and that of other clients and ours, so even if you find them a bit too much on their guard, should be understanding and tolerant. For personnel that you... More 

Arlington, Virginia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent three days at this hotel last July (2015). Clean rooms, helpful personnel, good food, large swimmingpool (the added photo of my young daughter, 9 y.o at the pool) , with exceptional position at the beach and close at the same time to downtown and to the international airport, I really enjoyed this hotel. One more thing for those... More 

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skaneserail, Directeur général at Skanes Serail, responded to this review

Dear sir, thank you for your many comments and remarks, your satisfaction delights us, I hope it will reassure those who would come but who still hesitate. we hope to see you soon among us. Amicably General Manager Fethi Harzallah More 

Wirral, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Forgot to review this last year after we had visited and having just been to tenerife and reviewed that hotel thought id write one for here too, Simply fantastic for the most part. Great food, fantastic pool, helpful reception staff lovely room buffets and hotel ala carte restaurants were all great with good options and varied food entertainment very limited... More 

Was this review helpful? Yes 1
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello Sir, thank you very much for your testimony, believe me: this is the best reward for us !! About the animation we will consider your remark and we will arrange. Hope to see you soon among us, thank you again. Friendly, General Manager Fethi Harzallah More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hey everyone, I just got back from this hotel. Please do not believe what you see in the videos and the comments on trip advisor. We have actually chosen this hotel for our little family (+ 1yr old baby), based on the positive comments... thinking there is so many they could not be fake. I think there has been a... More 

Was this review helpful? Yes 3
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello Sir, following your comments and remarks I wish to inform you this: I inform you Sir that our hotel has always been run by the same people since 2004 after its opening, so it has never had a change in officers or benefits that we always bring good satisfaction of our customers, having said that unfortunately in the period... More 

Travelers are raving about these Monastir hotels

Liverpool, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 12, 2015

We visited last August for 2 weeks, the food was lovely rooms to, wasn't enough snacks really between meals drinks were ok but coke always flat. The Staff couldn't do enough for us over and above, pool was fab as was the poolside entertainment. The evening was good to but you have to go to the show area a and... More 

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Glasgow, Scotland
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 3, 2015

It's a pity I didn't write this sooner with the recent attack committed 30+ KM to the north in Port EL-Kantaoui. This is a really good hotel. Very well kept, good size modern rooms,great staff, good food and an overall very enjoyable holiday. The downsides are there are no other business within walking distance, but very cheap buses and trains... More 

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Derby, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 3, 2015

Stayed here for 10 nights, in all honesty was not expecting much. I had the most fantastic time. Pool area is big and very busy but this wasn't a problem as we spent all our time on the beach. Staff were brilliant, really made the place for us. Rooms clean and modern, we paid for a sea view room and... More 

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2 reviews
5 of 5 stars Reviewed July 2, 2015

I returned from this hotel yesterday and I have had a brilliant time. I was nervous about going as I was travelling alone but I need not have been worried. I have made great friends from this holiday. All the staff are welcoming and friendly. The entertainment team what can I say about these but wow they are the friendliest... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2015

Hi sorry I'm a bit late with this review.was here in December for 2 weeks & even though it was quiet it was lovely reception,bar,restaurant staff,maids & animation were all lovely people.food was very nice & always something to eat.room was lovely but it is a four star hotel.yes I would recommend this hotel.

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