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Skanes Serail

Hotel website
Tourist Zone, Skanes, Monastir 5065, Tunisia
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1 room 1 adult
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Skanes Serail
Skanes Serail
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1,111 Reviews from our TripAdvisor Community

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Sheffield
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Upon arrival we was greeted by a very happy and helpful receptionist. Hotel is nice and clean, rooms are cleaned Daily. There is security on the gates. Rooms were a good size. Pool area were cleaned every morning and night. My little boy loved the kids pool and the play area. Food was very nice and there were lots to... More 

Helpful?
Thank FayeLouise
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello FayeLouise, Thank you for your comment, this makes us happy. We will always do everything to satisfy you. We hope to see you soon among us. Best regards. The General Manager, Fethi Harzallah More 

Tunis, Tunisia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 10, 2015 via mobile

Nice, clean and tidy. This is a medium class hotel with clean rooms and average food quality. It seems very quite to me especially in this period of time. I recommend it for business travellers as it is very close to Monastir airport as well as to the city center.

Helpful?
Thank Noomen K
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello Sir, Thank you for your comments, your satisfaction and your candor delights us, We hope to see you here in all periods. Thank you and see you soon. Best regards, The General Manager, Fethi Harzallah More 

Merseyside
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 13, 2015 via mobile

I went here last year and I read really negative comments on this hotel Yes some room need updating but all u have to do is ask the manager for a change of room and he does his best to help you .... I think these people have been through enough without being slated The animation team and staff all... More 

Helpful?
1 Thank Birchley
skaneserail, Directeur général at Skanes Serail, responded to this review

Dear Birchley, Thank you very much for your comment, and hopefully your testimony and your explanations will clarify all those who still doubt our services. We hope to have you back, Sincerely, General Manager Fethi Harzallah More 

Kingston-upon-Hull, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 23, 2015 via mobile

We paid not a great deal for a week here in November. We read the reviews and saw they were mixed. But took out chances, all we wanted was a sunny break. Well.... A lot of the hotel is out dated and could do with a refurb. The rooms you are allocated through thomas cook have been refurbished so were... More 

Helpful?
Thank Megan-Greaves
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello, Following your comment let me explain that you chose to spend a stay for holidays in the sun, but in times of Autumn😩😕, so unfortunately for you it was not the right time to enjoy the sun, except for the lucky ones who had returned from December well tanned, So we are sorry for you, and we understand your... More 

Travelers are raving about these Monastir hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 16, 2015

My friends and I went to this beautiful resort last week, at the entrance we were surprised by the security guy treating us like we were not welcome by questions such as, where do you come from exactly, we answered Tunis, he said where exactly from Tunis, I answered "does it matter, What difference does it make and is there... More 

Helpful?
1 Thank Yassine C
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello dear Sir, in response to your kind comments, I want to explain that security and police officers are present at the hotel for their "hard" work, and for your safety and that of other clients and ours, so even if you find them a bit too much on their guard, should be understanding and tolerant. For personnel that you... More 

Arlington, Virginia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 14, 2015

I spent three days at this hotel last July (2015). Clean rooms, helpful personnel, good food, large swimmingpool (the added photo of my young daughter, 9 y.o at the pool) , with exceptional position at the beach and close at the same time to downtown and to the international airport, I really enjoyed this hotel. One more thing for those... More 

Helpful?
Thank Anouar63
skaneserail, Directeur général at Skanes Serail, responded to this review

Dear sir, thank you for your many comments and remarks, your satisfaction delights us, I hope it will reassure those who would come but who still hesitate. we hope to see you soon among us. Amicably General Manager Fethi Harzallah More 

Wirral, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 4, 2015

Forgot to review this last year after we had visited and having just been to tenerife and reviewed that hotel thought id write one for here too, Simply fantastic for the most part. Great food, fantastic pool, helpful reception staff lovely room buffets and hotel ala carte restaurants were all great with good options and varied food entertainment very limited... More 

Helpful?
1 Thank Mike M
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello Sir, thank you very much for your testimony, believe me: this is the best reward for us !! About the animation we will consider your remark and we will arrange. Hope to see you soon among us, thank you again. Friendly, General Manager Fethi Harzallah More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 2, 2015

Hey everyone, I just got back from this hotel. Please do not believe what you see in the videos and the comments on trip advisor. We have actually chosen this hotel for our little family (+ 1yr old baby), based on the positive comments... thinking there is so many they could not be fake. I think there has been a... More 

Helpful?
4 Thank Hamza Z
skaneserail, Directeur général at Skanes Serail, responded to this review

Hello Sir, following your comments and remarks I wish to inform you this: I inform you Sir that our hotel has always been run by the same people since 2004 after its opening, so it has never had a change in officers or benefits that we always bring good satisfaction of our customers, having said that unfortunately in the period... More 

Liverpool, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 12, 2015

We visited last August for 2 weeks, the food was lovely rooms to, wasn't enough snacks really between meals drinks were ok but coke always flat. The Staff couldn't do enough for us over and above, pool was fab as was the poolside entertainment. The evening was good to but you have to go to the show area a and... More 

Helpful?
Thank Nicola L
Glasgow, Scotland
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 3, 2015

It's a pity I didn't write this sooner with the recent attack committed 30+ KM to the north in Port EL-Kantaoui. This is a really good hotel. Very well kept, good size modern rooms,great staff, good food and an overall very enjoyable holiday. The downsides are there are no other business within walking distance, but very cheap buses and trains... More 

Helpful?
1 Thank delone70
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