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SunConnect Djerba Aqua Resort

Zone Touristique Midoun Djerba | BP 376, Midoun, Djerba Island 4180, Tunisia (Formerly Miramar Djerba Palace)
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Best prices for: 1 room 1 guest
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SunConnect Djerba Aqua Resort
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28 Reviews from our TripAdvisor Community

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Traveler rating
    12
    5
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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    (28)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Visited with my family will definitely not be going back water park was being demolished teen club was closed food was unlabelled so we didn't know what we were eating entertainment was all French all inclusive drinks were limited to 2 cocktails had to pay for bottled water snacks only once a day some staff rude and can honestly say... More 

Was this review helpful? Yes
leeds
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my partner stayed at this hotel for one week and within that time we had to move rooms due to the horrific smell in the room,went on to the beach Sunday they was working on the new water slides had to come away due to the noise,no names on the sauces and some foods,toilet wasn't clean when we... More 

Was this review helpful? Yes
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

Dear Lee, The hotel management team at SunConnect Djerba Aqua Resort are sorry to hear that your expectations were not exceeded on your last holiday and not given the chance to meet you at the hotel. A brand-new waterpark is being built on the beach and the opening date will be announced online. During your stay the buffet menu was... More 

Travelers are raving about these Midoun hotels

Manchester, United Kingdom
Level Contributor
1 review
2 of 5 stars Reviewed 3 days ago NEW

We were a party of 6 visiting djerba staying at sunconnect. We had enough by the second day. Everning entertainment was terrible was all fench. Day time water sports was ok but same day after day. We felt as a family this isn't ready for British. We did try and book into the hotel next door but they where booked... More 

Was this review helpful? Yes
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 11 nights at this hotel - the reception/bar areas are lovely - very clean and modern - the bedrooms were clean, beds and towels changed everyday, but in definite need of a refurbish and did not match the high standard of the reception areas. Most of the staff spoke very little English, and in some cases was... More 

Was this review helpful? Yes 4
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

Dear Becca, Thank you for your review and sharing your impressions with us. Your valuable comments have been observed accordingly and we assure you your concerns will be rectified appropriately. However, we are pleased that overall you had a good time with us, but nevertheless, we are hopeful and would be grateful if given the opportunity to host you once... More 

Maidstone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I travelled to SunConnect Djerba Aqua Resort for one week in June 2015 and had a thoroughly great time. The hotel facilities were everything we expected and more, the rooms were clean with excellent housekeeping and both the pool and reception areas were very well presented. I especially enjoyed the pool with the slides, these were great fun and safe... More 

Was this review helpful? Yes 1
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

Dear Leanne, Thank you for staying at our resort and taking the time to share your impressions. We are glad you spent a fantastic and relaxing time at SunConnect Djerba Aqua.The entire team works hard to give excellent service to our guests - we are pleased to note your full satisfaction. We are looking forward to your future stay. Best... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

First holiday for six years wish I had stayed at home. Certainly not holiday for us British. Don't like being used as a guinipig as was told by members of staff. So as the hotel could tailor it for the British tourist in the future. No where near ready yet.

Was this review helpful? Yes 2
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

We appreciate the fact that this reviewer has posted his review. Naturally, we work very hard to please all guests and aim that they return home having had an enjoyable holiday. Many British guests have returned to us year after year- sometimes staying two or three times a year. There are occasions however that even in spite of our efforts,... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This will be some where we will not be returning to.I would say it should be a 2 to 3 star. When we arrived our room wasn't ready, but when we got in our room our walls where still wet with paint...!! Apartment was quiet dark even with lights on...!! Room was clean nice white towels. Nice outside pool, sunbeds,... More 

Was this review helpful? Yes 2
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

Dear Michele, The hotel management team at SunConnect Djerba Aqua Resort are sorry to hear that your expectations were not exceeded on your last holiday and not given the chance to meet you at the hotel. We felt the need to respond to your comment, as it does not give a true picture of the resort. The hotel is hosting... More 

Maidstone, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I spent a week at this hotel with my sister from 17 June and we could not have asked for a better holiday. As two females in our twenties we felt incredibly safe and well looked-after. The hotel is very clean and stunningly decorated and the food was delicious at breakfast, lunch and dinner. We were impressed that there were... More 

Was this review helpful? Yes 1
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

Dear Sarah, Thank you very much for taking time to review our resort. We all appreciate you complimenting our product and service and are very pleased that you enjoyed and took part in our animation and entertainment program. We will pass on your kind comments to our animation team and our ConnectScouts Walid & Kordane. We are looking forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Just got back from the most amazing holiday! The hotel is stunning and has everything you need, the beach is just minutes away too. All the staff are so friendly and the customer service is excellent ! Had so many laughs and will definitely be returning, Amelia x

Was this review helpful? Yes 1
Moez_Borgi, Sales Manager Assistant at SunConnect Djerba Aqua Resort, responded to this review

Dear Amelia, Thank you for your time to share such a review of your stay with us in SunConnect Djerba Aqua Resort, on TripAdvisor. We appreciate your positive reviews and recommendations; we keep good account to improve our service and satisfy you more again in the future. Best Regards. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I just spent a week in this hotel, and i must say that it's been absolutely brilliant. This hotel has recently been refurbished and it has exceeded our expectations especially for the price that we paid. Food was also good, therefore by going all inclusive, I'm pretty sure we have all got back a few pounds heavier! The bar and... More 

Was this review helpful? Yes 4
Vanessa_Meeuwenoord1, Manager at SunConnect Djerba Aqua Resort, responded to this review

Dear Paulina, We appreciate you taking time to write your kind review. We are delighted you had an enjoyable holiday with us and hope you will visit us again, in the near future. We work hard to meet our guests expectations and your kind words mean so much to us. Sincerely, The Hotel Management More 

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