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Golden Tulip Carthage Tunis

Avenue de la Promenade | BP 606, La Marsa 2078, Tunisia
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Golden Tulip Carthage Tunis
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Golden Tulip Carthage Tunis
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Istanbul, Turkey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is big the rooms are ok. Some bathrooms have got problems with the drain of the bath. I remember the other day I fixed the problem by myself after I have waited for long time for someone to come and fix. In check out, It was about 4 or 5 am and the receptionist asked me and my... More 

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear valuable guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that some things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our engeneering and reception management. We do hope you give us another chance as... More 

Tripoli, Libya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

in genera excellent you start from the reception especially the ladies all of them are kindly one of the in the cashier she trust the guest the are quite good breakfast wonderful the only problem is taxi not like German taxi you don't feel comfort area is good no noise restaurant delicious test good clean

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Happy Abu shaara Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Ghassan Jana/ General Manager More 

Bizerte, Tunisia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 24, 2015

A very comfortable hotel from arrival to departure. Beautiful buildings and surroundings. Very attentive and friendly staff. A marvelous spa and fitness centre; 3 pools in all. 3 restaurants offering a variety in food types. I'd go back again and I have.

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Peter M Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Ghassan Jana / General Manager More 

United Kingdom
Level Contributor
94 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 16, 2015

I stayed in the hotel for a week, the hotel itself was good and staff were friendly and attentive. The pool and area was really nice and great for relaxing as it was quiet when I was there. Breakfast was good and a lot of choice of both European and Tunisian tastes. The room I was allocated was clean and... More 

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear WM-Travel Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our housekeeping service didn't meet your expectations, and that you had some noise trouble. This critical feedback will be used in training our staff, and find radical solution. Thank you and look forward to seeing you... More 

dubai
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 3, 2015

The hotel is pretty nice. Rooms are nice and convenient, the pool is just amazing , it brings a fine summer at atmosphere, the food is very authentic specially the breakfast , it had a big range of variety and fresh food, gym and hammam are neat.

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Moses Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to seeing you again as a guest in our hotel. Best regards Ghassan Jana / General Manager More 

Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 4, 2015

This hotel is standart..its clean the food is okay the breakfast improved since the last time ive been here..thers arabic and western options But the great thing about this hotel is the pool...its beautifull most of the times empty all for me and i can really relax order some drinks and relax with a book..perfect spot!

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Alice Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and you liked our pool! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Ghassan Jana/ General Manager More 

Malta
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 26, 2015

Stayed here on business in March.The Hotel is clean and bright, but its shabby. Nothing seems to work. The safe in my room didn't work, the key didn't work, the shower hot water is non existent, and the walls are spotty and dirty. For the price you pay, you would expect a bathrobe and slippers, more than one teabag and... More 

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Mario Cebone Thank you for taking the time to write such a detailed review. All your comments are essential to educat our staff about the good and the bad in service. We will ensure your feedback will be passed on to all. Furthermore, I will personally supervise that all your other complaints will be addressed and everything will be... More 

dubai
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed March 11, 2015

I have to say the building and the location is lovely but I have to comment on some things that were below standard. First of all its winter and cold. The water in the shower fluctuates from hot to cold by itself. Second of all there is a kettle in the room and tea coffee but no milk and no... More 

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Traveler. I am pleased to hear that you find our location to your liking. I am disappointed to hear that you had some trouble in your room which didn't meet your expectations. This critical feedback will be used in training our staff and improving our room facilities Thank you and look forward to seeing you soon. Ghassan Jana /... More 

San Francisco, California
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 9, 2015

So I went some few days ago for a business trip and I will need to rate the hotel as a place for business people, the hotel is lovely and its in a great safe location, you have view to the sea and you can see all the nice house as well. The rooms are really nice, the bed is... More 

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Ghassan Jana / General Manager More 

Jeddah, Saudi Arabia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 4, 2015 via mobile

I expected a better atmosphere and more luxury.. Room was not very clean and the AC was not working it would emit hot air and the temperature couldn't be adjusted .. I requested a view and I was given a view to the parking lot! .. Breakfast buffet it really good !! Furniture of the room was a little rusty... More 

Was this review helpful? Yes
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Sara B Thank you for your review. I am disappointed to hear that our housekeeping and technical staff didn't meet your expectations. I note also that receptionist did not give you the room with view side required. You critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Ghassan Jana /... More 

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