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Golden Tulip Carthage Tunis

Avenue de la Promenade | BP 606, La Marsa 2078, Tunisia
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Golden Tulip Carthage Tunis
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229 Reviews from our TripAdvisor Community

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Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

During my 24hr stay, I had the opportunity to interact with some of the staff members inside the hotel. The gentleman from the laundry service, who came to collect my shirt for ironing, was polite and quick in the service. The young lady from the VIP lounge at 4pm was extremely friendly. She offered me a tea with pastries. Furthermore,... More 

Helpful?
Thank MatteoFoti
Abderrazak M, Quality Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Matteo We appreciate your positive comments about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best regards More 

Dubai, United Arab Emirates
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is good. Interiors are nice. Good choice of meeting rooms. Nice surroundings and facilities. Cleaning is good. The service is definitely not 5 stars. - staff are slow in responding to customers needs, they are not service oriented including the fact that only few of them are fluent in english. - I sit at the bar and it... More 

Helpful?
Thank Fragolozza
Abderrazak M, Quality Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Fragolozza We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet your expectations, and you opened our eyes on such detailed points, which have been shared with all concerned during our daily briefing. Our management will ensure that all your comments... More 

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Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very clean the reception staff very helpful as well as the porter man. Rooms are clean but you have to ask the housekeeping for many items which supposed to be in the room. Unfortunately the bad is in the restaurant you have to wait and to ask many times to provide you what you ordered and some... More 

Helpful?
Thank Gamal M
Abderrazak M, Quality Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Gamal Thank you for your review. We are glad to hear that overall your experience was positive, and at the same time we are disappointed to hear that you did not find all your requirements in the room and that our restaurant staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you... More 

Ben Arous, Tunisia
Level Contributor
4 reviews
4 of 5 stars Reviewed January 2, 2016

The hotel is placed in a very attractive place, on the top of mountain that see the beach, the staff are so friendly the food is great too, it is clean and has many places to enjoy your day and night, it is really amazing

Helpful?
Thank tsharkas
Benghazi, Libya
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

This is the sixth time I have been here all you need swimming pools spa gardens restaurants ( you have to try the Italian and the Indian ) they one of the best view of the Marsa and very good staff very kindly very helpful

Helpful?
Thank elmagbari
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Mr Al Magbary Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that we are your best hotel choice. We look forward to welcoming you back to the hotel and to our restaurants in the near future. Quality Manager More 

Rugby, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 11, 2015

I stayed here for a couple of nights on Business Trip. The hotel was vast, sprawling and largely empty which was quite sad considering the great weather and fantastic looking pool area. The rooms were fine, the internet was patchy and the service at the bar wildly varied from great to non-existent which given the few people there was quite... More 

Helpful?
Thank steevm2015
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear steevm Thank you for choosing to stay with us and we are glad to hear that your overall stay with us was nice one! Your comments had been shared to all executives concerned for an even better service effort. We look forward to welcoming you back to the hotel in the near future. Best regards Quality Manager More 

Tripoli, Libya
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed October 26, 2015

HI EVERY BODY** Its me again ** The Golden Tulip Hotel is located in Tunis,Very nice location with a nice view on the sea, I had a single room on the Third floor for a night from 19 to 20 -06-2015 , the room were nice & clean ,The bathroom was nice, Reception staff very friendly, Very nice restaurant and... More 

Helpful?
Thank SALAH M
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Mr Salah We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us Quality Manager More 

Liege, Belgium
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 18, 2015

Very nice location with a nice view on the sea (from the upper floor rooms). I had a very large room with 2 rooms and a pation. Very nice restaurant and confortable loundge. Friendly people. Very nice.

Helpful?
Thank mco4684
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 9, 2015 via mobile

Well the hotel is just waw the rooms are perfect perfect view also 2 swimming pool and 1 covered swimming pool its just amazing i love staying there but the staff should be more friendly from the reception staff to the bar man if they provide us better service it would be 7 stars hotel we only like the breakfast... More 

Helpful?
1 Thank Khaoula K
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Ms Khaoula, Thank you for your comments and the good rating of our hotel! Your review had been shared with all concerned at the hotel, and action are being taken to avoid any inattention at reception or at the bar. We look forward to welcoming you back again soon! Sincerely Abderrazak Memmiche / Quality Manager More 

Madrid, Spain
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed September 26, 2015

I spent one night un that hotel for business un septiember 2015. So dusappointing... I requested a size bed in the booking, I hoy two small twin beds. The rroom was old fashifashion, with electrical cables viables and " the Air". Wi Fi was a disaster no way to send an email, al slow... Staff at breakfast was , I... More 

Helpful?
3 Thank jefrfa
Abderrazak M, Manager at Golden Tulip Carthage Tunis, responded to this review

Dear Jefrfa Thank you for your valuable revew and we apologize for this bad experience. This is very disappointing to hear, and it would have been even more adequate to hear about your concern while you were at the hotel, so prompt action would have been taken and all concerned would have assured their responsabilities! Now, your experience had been... More 

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