Iberostar Safira Palms (Zarzis, Tunisia) - Resort (All-Inclusive) Reviews

Also Known As:: Iberostar Safira Palms Hotel Zarzis; Iberostar Safira Palms Hotel; Iberostar Hotel Zarzis; Iberostar Hotel Safira Palms

Address: Route touristique Zone Lella Meriem | Hessi Jerbi, Zarzis 4173 , Tunisia

Region: Tunisia > Medenine Governorate > Zarzis

Amenities:

Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool

Hotel Style:

#2 On the Beach Hotels in Zarzis

#4 Luxury Hotels in Zarzis

#4 Romantic Hotels in Zarzis

#5 Top resorts Hotels in Zarzis

#6 Family Hotels in Zarzis

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Iberostar Safira Palms is an All-Inclusive hotel in Zarzis, opposite the beautiful Ras Marmour beach, on the Tunisian coast. Sun, beach, tranquillity and luxury are the main features of this resort primarily designed for couples and families with children. The top Iberostar Safira Palms hotel is an excellent choice for an unforgettable holiday in Tunisia with the beautiful Ras Marmour beach to accompany it all. ... more less

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mwe2

Sheffield England

Contributor

18 reviews

10 hotel reviews

Reviews in 12 cities

20 helpful votes

“Not for the British”

Reviewed May 22, 2013 NEW

I returned from this hotel on Saturday 18th of May after a week with my two daughters and infant granddaughter.We arrived at 1am by taxi reception staff friendly but poor English,shown to our family room which we paid Thomas Cook an extra £170 for my daughter sat on the bed to undress the baby and a very large cockroach was... More

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A TripAdvisor Member

“Enjoyed nice weather at a no-frills 4-star hotel”

Reviewed April 16, 2013

As a professional travel agent and group planner, I have the following remarks : - it was obvious that the hotel was still in its opening weeks of the season. Not everything was up & running yet (only buffet restaurant open for example), not that smooth yet, staff were getting everything ready from winter (like the watersport equipment) etc. -... More

Review collected in partnership with Iberostar

kytka111

Brussels, Belgium

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

12 helpful votes

“Not bad but...”

Reviewed November 6, 2012

This hotel is not realy bad but I hesitate if it deserves its 4*... I will start with what is really nice - it is modern reception and lobby. Rooms are more or less ok, th main thing is they are cleaned well. Rather disappointing was a beach - why it is so necessary that there are constantly walking horses... More

Was this review helpful? Yes 10

Dear guest, We are very grateful that you took the time to post your comments. We have read them carefully. Your opinion is very important and valuable. We are convinced that this is the best way to gain your trust for Iberostar. It is our goal to achieve excellence in our daily work and no one better than our guests... More

MrandMrsHughes523

Chadderton, United Kingdom

1 review

3 helpful votes

“Excellent hotel and friendly staff !!”

Reviewed October 16, 2012

We have just returned from a week all inclusive at the Hotel Safira Palms. We travelled as a married couple with our elderly parents one of whom has walking difficulties. We contacted the hotel priror to our visit to ask for a low room close to amenities and were pleased to find that our parents had been given a low... More

Was this review helpful? Yes 3

Rudy_Longfellow

London

Reviews in 2 cities

4 helpful votes

“Shukran Iberostar!”

Reviewed September 22, 2012

We have just returned from a week all inclusive at this hotel and can find very little fault with it. We arrived in the early hours after a 50 minute transfer from the airport. We weren't offered any food or drink which was a bit disappointing. We checked in and were shown to our rooms without any hassle. Our room... More

Hugo T

Cambridge, England, United Kingdom

2 helpful votes

“Poor Hotel”

Reviewed September 21, 2012

Do NOT use this hotel. You can get so much more for your money elsewhere. I will not be going to this establishment again. Dirty, difficult, unorganised, rude, unprofessional. When we arrived we didn't get a welcome, we were told to sit down in a corner and fill out an enormous form. The aircon broke on our second day. We... More

Was this review helpful? Yes 2

Dear Hugo, Thank you very much for your comments which are greatly appreciated. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Iberostar Safira Palms, we continuously strive to meet your needs and desires; therefore your feedback is very important to us. To continue we would like to... More

Jerain

Retie

2 reviews

“Not worth 4 stars”

Reviewed September 18, 2012 via mobile

Room and halls not clean, sticky floors. Dirty bath, poor shower facility. Ants in the room on ground floor. Food not worth 4 stars. Personell not at all friendly. Poor cocktails and drinks. Clean swimming pool but some of the chairs are too old and hard. There are better 4star hotels for this price, first and last time here.

Dear Jerain, We thank you for publishing a review about your experience at the Iberostar Safira Palms and for choosing our premises to enjoy your holidays. We are very sorry that on this occasion your experience did not meet your expectations; please allow us to express our sincerest apologies. We continuously strive to meet your needs and desires; therefore your... More

josephine82

Blackpool, United Kingdom

13 reviews

12 hotel reviews

17 helpful votes

“Good holiday but”

Reviewed September 17, 2012

We have just had two wks at Safira Palms.We found all staff very helpful.Second day i asked for a softer matress it was replaced within the hour .Second wk i got chest infection and requested extra pillows because needed to sit up in bed they were brought to room at once .young girl couldnt speak or understand english but we... More

Taha A

Tripoli, Tarabulus, Libya

1 helpful vote

“Taha”

hotel is good as a buliding only , food is very very bad , i expect more , allinclusive was bad ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Was this review helpful? Yes 1

Dear Taha, Thank you very much for sharing your opinion in Tripadvisor, we strongly believe that listening to our guests is the clue to success. Please accept our most sincere apologies for not being able to fulfill your expectations. Regarding our culinary offer we took good note of your remarks and we will certainly check the correct accomplishment of our... More

C N

Reading, United Kingdom

“Didn't live up to what I thought it would”

I've just come back from a weeks stay at this hotel. The holiday over all was very relaxing and if it wasn't for the people I met and the Amination team the holiday would be have been far worse. To start with I landed in Zarzis just after 11pm. After collecting my bag it was very hard to find out... More

Dear guest, As to us the vision of our clients is the clue to complete guest-satisfaction, we are very grateful for the time and effort you spent writing this review. We are fully aware that this is the best way to achieve superiority and excellence in our daily services. To continue we would like to apologize for not having met... More

1-10 of 357 reviews

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Iberostar Safira Palms Resort (All-Inclusive), Zarzis

Iberostar Safira Palms

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