We looked at trip advisor after booking this holiday and so we were a little apprehensive about going when we saw what people had written. Actually we were mildly surprised when we arrived. The hotel was generally clean and tidy, we certainly didn't have a dirty room and had no problems with toilet, bath or shower but we were on... More

we went to this hotel with four children we went half board which was a waist of time because none of us liked the food, there was no food suitable for younger children it was also cold. there was not enough room for our family to eat at the same table so we had to split up and go different... More

I have just arrived back to the UK after spending 14 nights at this hotel. I had read reviews on this place after booking my holiday, I use the reviews as a guideline to what I may expect but I do judge a hotel for myself. The company we booked for the transfer had sent a driver who had no... More

Hi all. My review is honest & aimed at helping others decide from themselves if they should stay in the Hotel Serial while in Hammamet Tunisia (from my experience). We were amongst the many unfortunate's that suffered the Goldtrail demise, We had Atol protection, our money was safe, so i booked a holiday to Tunisia with the same company on... More

The hotel is very nice, the staff are alright but the all inclusive meaning is utter rubbish. It is more a full board hotel not all inclusive thats for sure!! the wine at meal times is disgusting. The beer at meal times isn't too bad but local and leaves you bloating a bit in the small time your allowed to... More

we stayed at the serial hotel for one week, iam afraid most reviews are wrong the hotel was pleasent the staff where helpfull and polite, we had half board arrangment ,the food was good and they always had two main HOT meals and plenty of salads fresh bread, drinks, desert etc, we have three teen age daughters and they enjoyed... More

me and my husband booked our holiday last min as we didnt have a honeymoon booked and it was the only hotel we could get with availability the day after the wedding! when we first got there we couldnt see what all the bad reviews were about as the hotel looked nice a clean...our bedroom was clean apart from in... More

This hotel is not all inclusive as stated!! The bar consists of Fanta Orange,sprite, coke and sangria ONLY!! everything else you have to pay for. Sorry youre allowed 2 beers with your meal only. The meals was ok. its 2 hours from the airport, its 3 miles to hammamet or yasmin its about £2.50 each way in taxi. One English... More

OMG!! All the bad reviews are actually true!! We went in Oct 09, and the lady who found the staples in her food was there when we were there!! Unfortunately we couldnt cancel and re-book so we stayed at the serail. After landing at Tunis we were met by our transfer rep who took us to our coach. Well it... More