I really panicked when I read the reviews from other English people who stayed at this hotel. I shouldn't have bothered, we had a great time. Yes it is catered for the Italians, so if you're looking for entertainment from the hotel then don't bother. However, the Bel Air around the corner is full of Brits and you can use... more

This hotel is only good if you an Italian,becouse they are majority of the guests.Rest of guests are being neglected. This hotel is not a 4* hotel,maybe 2*,although clean and tasty food. Location is not the best,hotel is located about 10 min walk from the beach.You will have to pay for the beach towels and deckchairs too!!!!If you really want... more

This hotel was terrible, it did not catered for the english at all, I have nothing against the italian people but every thing was catered for them, the entertainment was in italian the music they played beside the pool in italian, evan the waiters at meal times could hardly speak a word of english. We went on an all inclusive,... more

My family of four returned home today 4th August 2008. 2 Adults a teenager and a child. We had booked All Inclusive or so we thought!!! This is basically a full board hotel with wine, beer & soft drinks. The beer and wine is only available during lunch & evening meal in the restaurant and by waiter service. If you... more

unfortunately there is no option less then one in the rating. we just come back having spent one weeek with two children. this hotel in no where near to 4*. no safety box in the room no tea coffee facility no mini bar in the room no hair dryer in the room. only two single bed and two mattress on... more

The main problem with this hotel is that they advertise their packages as 'all inclusive' when they are anything but. This hotel doesn't even offer an all inclusive package - only the 'light' version which means no drinks outwith mealtimes and no food available unless at lunch/ dinner time. They also forbid you to bring in drinks and snacks from... more

I and my family have just returned from this hotel today having spent seven days at the venue.Having visited Tunisia on two occasions previous this was the worst occasion and if i had knowledge of this website i would not have enteratained the place in the first instance. It is my understanding having booked All Inclusive in the past when... more

Okay. We arrived at 2.15am. Yep folks thats in the morning. To be told.NO WATER!!! There wasn't even a cup in our bathroom to have a tapful. Everything was shut. Fine..... The next morning. Five hours later. We tried to get basic stuff like...WATER!!! To be told. Not until 11am!! That's when you could get your water and you had... more

Just returned form a week at Serail. Ok first things first. Yes it caters to Italians, yes the music is very loud, and yes the food is appalling. However the staff are extremely friendly and competent English speaker if you approach them, they will bend over backwards to offer advice, guidance and information on what things should cost you. The... more