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Medina Solaria & Thalasso

Travelers' Choice award winner
Rue de la Medina | Yasmine Hammamet, Hammamet 8056, Tunisia
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Medina Solaria & Thalasso
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Medina Solaria & Thalasso
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1,674 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Camberley
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My friend and I have stayed in several hotels in Hammamet. We decided this time to go up a rating level as we were only there for 4 days. For the first time ever, we had to request a change of room - 3 times. The balcony door of the first room was broken, the patio was filthy and there... More 

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Malmesbury, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Not quite the 5* luxury we expected but made up for it in so many other ways The staff were so friendly and helpful and that is such a good starting point The room was pretty basic but we had a room with a sea view and a balcony Superb I spent most of my mornings there sunbathing and watching... More 

Was this review helpful? Yes 1
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Shazham, Thank you for posting your comment on TripAdvisor following your recent holiday at the "Medina Solaria & Thalasso". We are delighted to learn you enjoyed very much your stay with us and the service provided. We are looking forward to have the pleasure welcoming you back for another great relaxing break. Many thanks and Warm Regards Online Reputation... More 

West Midlands
Top Contributor
52 reviews 52 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were looking forward to a relaxing break and whilst we had super weather, the hotel did not deliver the relaxing bit. This hotel is meant to be 5 star and, whilst one doesn't expect European 5 star in Tunisia, it fell far short. The food was unmitigated monotony with the exception of freshly squeezed orange juice for breakfast. That... More 

Was this review helpful? Yes 3
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Kara, Thank you for taking the time to express your thoughts and concerns following your recent stay at «Medina Solaria & Thalasso ». Please allow us to apologize for the inconvenience and negative impression you may have had with our facilities and services. We will continue working to improve our services and facilities to make our guest feel welcome.... More 

Scotland
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Day 2 of a week long stay. Great room with free Wi Fi,I'm writing this in bed! Emailed before we came asking for 1 of our 3 rooms to be shower only, no bath, and got exactly that. 3 rooms together and a nice sea view. After we'd been here a few hours I had a call from one of... More 

Was this review helpful? Yes 3
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Linda, Firstly we would like to thank you for choosing “Medina Solaria and Thalasso” for your stay at Yasmine Hammamet. We appreciate that you took the time to share your appreciation about your first two days spent in our property. We hope your week stay will be as enchanting as its start and you could enjoy many leisure, Thalassotherapy... More 

kent
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My daughter and I have recently returned from a week away here at Easter, we were a bit sceptical because of the recent shootings in Tunis but decided to go. So so glad we did it is a lovely hotel, not too big, the rooms were spotless and cleaned to a high standard every day. The pools were lovely and... More 

Was this review helpful? Yes 2
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Theduck33, Thank you very much for your splendid notes of appreciation about your recent stay in our hotel "Medina Solaria & Thalasso". We are delighted and very happy to read that you enjoyed very much your Easter holiday with us. With our best wishes of good luck and Happy Easter. We are looking very much forward to welcoming you... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Positives: 1. The food is good with a wide variety on offer. 2. Nice outdoor pool area, may however be a bit crowded in the high season. 3. Good sized rooms big beds. Negatives: 1. Hammamet as a resort doesn't seem to have that much to offer. 2. The evening entertainment is extremely cringeworthy and not particularly helpful. Overall: Not... More 

Was this review helpful? Yes 1
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Jon N, We thank you for sharing your thoughts and concerns following your recent stay in our hotel « Medina Solaria & Thalasso ». While we are pleased to read you found our room accommodation, food and facilities highly commendable, we would like to apologize for failing to exceed your expectations in regards to some aspects of your stay.... More 

City of Bradford, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from 10 day break with 2 other couples. The hotel was clean and the rooms were spacious& comfortable.The staff throughout the hotel were very polite and helpful.We stayed on an all-inclusive basis and found the food was fabulous,lots of choice and served attractively and more importantly from my point of view hot! Well done to the Chefs!... More 

Was this review helpful? Yes 5
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Janet, Thank you for your very positive comments following your recent stay at the “Medina Solaria & Thalasso”. We are so glad to read that you enjoyed very much your stay with us and we are delighted that our food required your flavor. Our professional chiefs make their best efforts to satisfy our international customers to offer to them... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are here for my daughters 21st birthday (6th apr) I am writing this on the 10th we have 1 full day left. I cannot believe the negative reports of the hotel. The hotel and staff are very nice, they put a lot of effort in for my daughters birthday. We have stayed in tunisia before but this hotel is... More 

Was this review helpful? Yes 5
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Majigodwin123, We would like to thank you for your fantastic review on TripAdvisor following your recent stay at the "Medina Solaria & Thalasso". We are glad that you had a great stay with us and enjoyed our facilities and our service. It’s also so important for us to hear that the celebration of your daughters 21st birthday was so... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Firstly this is not a 5 star hotel, it's a 3 at best! The size of the rooms were fine but the rugs were filthy and the curtains looked like they had vomit on! The food was ok but cheap and you had the same selection every day and night! Entertainment haha are they joking ! Bingo that you have... More 

Was this review helpful? Yes
Turki Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Haleyjane, Thanks for taking the time to describe your impressions. We apologize for not having met you expectation and for all the disagreements that you’ve been experienced. Please be assured that it is not the service that we usually offer to our guests. Our whole team is extremely committed to delivering the perfect vacation experience for each guest and... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

We just returned from a week staying in the Solaria, there was nothing specifically bad about the hotel just nothing particularly great. The staff were all so lovely and probably the saving grace of the hotel, the food was often cold and very much the same every night (breakfast was the better meal of the day). The rooms were clean... More 

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