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Medina Solaria & Thalasso

Travelers' Choice award winner
Rue de la Medina | Yasmine Hammamet, Hammamet 8056, Tunisia
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Best prices for: 1 room 1 guest
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Medina Solaria & Thalasso
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Medina Solaria & Thalasso
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1,633 reviews from our community

Traveler rating
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    405
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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London, England, United Kingdom
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

To put this review in context: - We took our holiday here for three nights in mid-March 2015 - We like to have the option of eating our meals outside when we holiday - We eat fish, not meat - We like to be able to relax in a warm, comfortable environment - We like to take long walks and... More 

Was this review helpful? Yes 1
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Guest, Thank you very much for sharing your opinion on Tripadvisor following your recent stay at our property. Could you please accept our apologies for not being able to fulfill your expectations. Hoping to may receive you again in one of our hotels within Yasmine Hammamet, we assure you in advance our most caring dedication, wishing we can change... More 

Crawley, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First time I have travelled on my own abroad. I'm a 21 year old female so this was going to be quite an experience for me. Stayed at this hotel from 15th-22nd March all inclusive. Had a lovely welcoming from the reception team on arrival. Also offered a complimentary cocktail which was just what I needed after hours of travelling.... More 

Was this review helpful? Yes 5
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Yazzy, Thank you very much for writing and sharing your detailed review on TripAdvisor following your recent stay at “Medina Solaria & Thalasso”. We are delighted that in overall you enjoyed your staywith us. We value your feedback and will work to improve and create an even better experience. We look forward to the pleasure of welcoming you back... More 

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We got back from the Belisaire yesterday and cant wait to go back! I have never been to Tunisia before so I didn't really no what to expect but we stayed at the Belisaire 8th March 2015 -22nd March 2015 and loved every minute! ALL the staff were fantastic especially the waiters in the restaurant and animation team. The Hotel... More 

Was this review helpful? Yes
Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

What a disappointment and a complete waste of my hard earned money. On arrival I was already worried. No wow factor on arrival, it was almost like walking into a hospital rather than a hotel. It lacks any sort of character, probably the poorest reception area and lobby in any hotel I have ever been in. The main first picture... More 

Was this review helpful? Yes 1
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear David, We thank you for sharing your review of your recent experience at our property. While we are pleased to read you found our Food and Staff highly commendable, we would like to apologize for failing to exceed your expectations in regards to some aspects of your stay. As our success is measured by how our guests evaluate our... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Although we enjoyed the hotel it would have been more honest to advertise it as a 3 star then we wouldn't really be able to disparage it. The staff did all they could to make our stay enjoyable with limited resources but it was the little things like holes in towels, stained bedding and no mini- bar contents that we... More 

Was this review helpful? Yes 2
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Stephen, Thank you for taking the time to express your thoughts and concerns following your recent stay at our hotel. We are sorry we were not able to exceed some aspects of your stay. We pay great attention to providing the best value for your money. If we have not met your expectations in this respect, we sincerely apologize.... More 

Manchester, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Since becoming part of the Medina group this once good Iberostar hotel has deteriorated in every respect. The shabby room was superficially cleaned, but the grimy rugs can't have been properly cleaned for months. The uniforms of the dining room waiters were covered in stains which remained there throughout my stay. Children were very excited by the buffet and plunged... More 

Was this review helpful? Yes
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Julia, Thank you for taking the time to share your experience stay at our hotel on TripAdvisor. First of all, we would like to apologize for all the disagreements that you’ve been experienced. Please be assured that it is not the service that we usually offer to our guests. We have taken note of your comments and have shared... More 

ballater
Top Contributor
100 reviews 100 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Asked for and got a quiet room at end of passage away from lifts, our ensuite with balcony overlooked the marina.We had a A.I. package and the service and all meals were of a good quality,yes at times in the evening the grill chefs struggled with demand but there was plenty other choices,both sides of servery had a different choices.There... More 

Was this review helpful? Yes 1
Essex, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First time I have ever travelled alone and first time I have ever written a review. After reading comments since my return from Solaria Hotel I have to agree with previous opinions that not all of the reviews are genuine. This hotel was rated 5 star in 2005, when I assume it was still an Iberostar hotel, so I was... More 

Was this review helpful? Yes 2
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns and appreciate your compliments on our staff. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please allow us to apologize for the negative impression you may have had with our... More 

Falkirk, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from spending a week at this superb hotel with family & friends staff from the cleaners to management were both pleasant and helpfull. Meals were full off choices even for the fussy eater 10

Was this review helpful? Yes 2
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Davy, We thank you very much for your pleasant review you have shared on TripAdvisor about our hotel, our services and our staff. Delighted to read that you enjoyed our gastronomy offering the most delicious international and local dishes. We are looking forward to welcome you and service you back again for another great stay. Many thanks and Warm... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

nice holiday, really nice food, great entertainment, rooms are great, we went swimming in pool it was amazing, indoor pool was so warm, lots of restraunts near by, shops are brilliant and 2minutes from hotel, the best entertainer is titto, he's such a good laugh and great with the kids!

Was this review helpful? Yes 3
TURKI Z, Responsable relations clients at Medina Solaria & Thalasso, responded to this review

Dear Djine, Thank you for posting your comment on TripAdvisor following your recent holiday at the Medina Solaria & Thalasso. We are delighted to learn you enjoyed your stay with us and the service provided. We are looking forward to have the pleasure welcoming you back for another great relaxing break. Warm Regards Online Reputation Management T. Mami Zahia More 

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