i loved this friendly & ideally located hotel the service was very good & the amenities were excellent i had several treatments in the lovely relaxing spa. nearby - turn right out of the hotel & a few metres down the road is a very good & helpful car rental we used their services for many local trips & they... more

We stayed at this hotel in July 2007 for three nights. The service was good and the room was very clean. The breakfast was included in your room in either the form of room service or a breakfast buffet. The pools were very clean and the air conditioning was fully functional. The only negative point of the hotel is that... more

This is a very badly managed hotel. They rarely deliver on their promises. The staff are very offhand. For a Sofitel, it's a real disappointment. I would never stay there again. more

We recently stayed at the Sofitel Saphir Palace, June 28 - July 3rd. My husband and I arrived and was immediately greeted, our bags were taken aside. The reception met us as we were seated, offered tea, and promptly check us in to our jr. suite. We were given suite 441 on the 4th floor, amazing spacious room with a... more

I thought that the hotel, on arrival was quite tired and run down looking, no atmosphere. Unpacked and went to meet the Thomson rep, Anthony, for the Welcome and Whats On meeting to find him surrounded by angry holiday makers, their reason was that the pool had been emptied ( 2 days prior to our arrival) we had not been... more

This is a splendid "five star" recently-built hotel in the newest part of Hammamet, Jasmine. Our sea side rooms had a lovely view across the dual carriage way to the beach and sea. Noise was not a problem in winter but could be very disturbing in summer. The pleasant rooms (some 220) had duvets on the beds and when we... more

Me and my boyfriend have just returned from our stay at Sofitel yesterday. After reading all other reviews I did not have a high expectation of the hotel or resort but was still willing to have a good time. Let me start by saying that we had a great time and truly relaxing holiday. My first view of Sofitel was... more

My husband and I have just spent a week at the Sofitel Saphir and wonder if we stayed at the same hotel as some of the other reviewers here. We were almost put off going by them! Our opinion - the hotel itself is definitely 5 star! The reception/lounge area is impressive and stylish. The rooms are spacious and smartly... more

As it was said before, dont get fooled by the reception and bar area. Rooms are not more than ok, and what should be the best in a five stars hotel, the service, is really, really poor. First day I called the room service it took me around 30min and two calls to get a bucket of ice (I guess... more