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All 125 Hammamet hotels

Iberostar Saphir Palace

5.0 of 5 Hotel   |   Boulevard 7 Novembre | Yasmine, Hammamet 8052, Tunisia
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Iberostar Saphir Palace
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Ranked #33 of 125 Hotels in Hammamet
A recent review
4 of 5 stars reviewed 3 weeks ago
Tanya K Sofia, Bulgaria
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1,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

i spend a 6 days with my wife im not happy about the service , the hotel was nice and clean , nice food but the customer service deserve 1 star rate . large room and nice pool , clean beach . love hammamet and tunisia.

Was this review helpful? Yes 1
Sofia, Bulgaria
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed one week at this hotel in Yasmine-Hammamet, and we are are satisfied. Breakfast and dinner were great, with lots of variety. Rooms were clean and spacious, the view from the terrace to the beach was great. The private beach of the hotel is just accross the street. However, mind a few things: the towels for the beach and... More 

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edinburgh
Contributor
15 reviews 15 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were here in Easter and liked it so much we went back in August for a fortnight. At that time they said the hotel would close at the end of October for refurbishment and another hotel chain were taking it over. It is no longer in Thomas Cook book or any other ABTA brochure so why are people going... More 

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Palma de Mallorca, Spain
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 3, 2014

Maybe this hotel was a 5 star hotel 20 years ago but now it's not even worth 1 star! The facility is literally falling a part and is very dirty. As proof of it I took some pictures. (Unfortunately it's impossible to report the awful smell throughout the hotel, but believe me, nothing worse than that in my life and... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Saphir Palace, responded to this review

Dear Guest, Although we deeply lament reading that your stay at our IBEROSTAR Saphir Palace hotel did not live up to your expectations, we thank you for reaching out to us and notify us of your overall holiday experience among us; please be assured that your comments have been shared with the appropriate managers for further review. For IBEROSTAR thorough... More 

Cardiff, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 19, 2014

Went here for a week at half term with my husband & 11 yr old daughter. Our room was nice and spacious, food was good but the hotel itself and the staff seemed tired. In 7 days we only had 2 nights of entertainment which was not brilliant. The best night was when the entertainments dressed up for Halloween, the... More 

Was this review helpful? Yes 5
London, United Kingdom
1 review
3 of 5 stars Reviewed November 8, 2014 via mobile

First time visitors to Tunisia. Generally area very tired and grubby but hotel very reasonable. Had room upgrade overlooking the sea. Food good. Room clean. Deposit required for pool towels. Shops and marine in easy walking distance. Would go back again. All inclusive 7 nights for less than a weekend in London. Airport had long queues in and out.

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IberostarHoteles, Quality Manager at Iberostar Saphir Palace, responded to this review

Dear Eileen, Thank you very much for choosing our IBEROSTAR Saphir Palace hotel for your first visit to Tunisia and for the time you spent to review your overall experience among us. We are glad to read your satisfaction with the cleanliness of the room we accommodated you in as well as with the quality of our buffets and our... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014

Booked a late Oct half term break with my 16yr old daughter. Was very disappointed by the standards of this hotel, this is not a 5*. I appreciate the star system varies country to country, which in its self is off putting to the consumer when wanting to book a higher end hotel! It was the end of the season... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 7, 2014

Me and my wife just came back from Hammamet, must admit it does look really good from the outside, and in general from the inside, looks posh and expensive, however the cleanliness of rooms were poor, soon as I went to my room the toilet was pretty dirty and OMG the curtains, as soon as I went to open them... More 

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed November 6, 2014

Just got bak ws worried b4 I went by reading some reviews yes true about the furniture in lobby but it's not tht bad received a welcm drink got a sea view room even wen we nva asked for it rooms wr fantastic spacious an anytime I had a problem which ws only once they wer very quik to sort... More 

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Bicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 4, 2014

Stayed for a week in October 2014, arrived in the middle of the night having booked a junior suite with sea view. Friendly welcome, with food offered in the restaurant, which we declined as we just wanted to go to bed. Walked around in the morning to see tired furniture, ok pool area but with a slightly grubby feel as... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at Iberostar Saphir Palace, responded to this review

Dear Guest, Thank you for choosing to stay at the IBEROSTAR Saphir Palace hotel during your recent holiday in Tunisia. We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. Our entire team put a lot of effort to maintain the highest standards of service, to let our guests... More 

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Additional Information about Iberostar Saphir Palace

Address: Boulevard 7 Novembre | Yasmine, Hammamet 8052, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Saphir Palace 5*
Number of rooms: 236
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Also Known As:
Iberostar Saphir Palace Hotel Hammamet
Accor Saphir Palace Hammamet
Sofitel Hammamet
Hammamet Sofitel
Hotel Style:
#19 Spa Hotel in Hammamet
#26 Luxury Hotel in Hammamet
#27 On the Beach Hotel in Hammamet

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