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Vincci Lella Baya

Zone Touristique | Yasmine, Hammamet 8052, Tunisia
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Vincci Lella Baya
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Vincci Lella Baya
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857 reviews from our community

Traveler rating
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206
335
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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    (857)
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    (144)
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Prague, Czech Republic
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good evening, I was in this hotel and everything was nice .. Animation team also they had always prepare many good shows in the night... All rooms were clean and only the food in The restaurant we didn't like so much, not good food.. so its big mistake bcz hotel and all is very nice!!! Thank U for all Ur... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My reviews of the hotel and all belonging is very good. The ambience is nice, helpfulness and willingness of all the staff is great. Purity and quality of services is smooth and good. Entertainment programs great, fun, enjoyable use. People, including the employees are nice, cheerful, helpful and welcoming. There is nothing to complain. For vacation, relaxing and good experiences... More 

Was this review helpful? Yes 2
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 22, 2015

We moved hotels to Lella Baya, was a beautiful building, lovely rooms, staff were so friendly and Tito from animation team was fantastic, A* Food and drinks were a plenty and all very nice. Close to the beach and the town, so everything is accessible

Was this review helpful? Yes 8
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, First of all I would like to be grateful for your observations about your stay in the hotel Vincci Lella Baya . We inform you that such these coments will help us to continue with the daily improvement of our establishment in order to offer the best service to our clients. Best regards Vincci Lella Baya Management Team More 

Sofia, Grad Sofiya, Bulgaria
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2015

Great hotel. Everything is at a level ranging from accommodation , to service . The architecture of the hotel is amazing . All staff in the hotel is extremely polite . And the animation team are just amazing . They give everything from yourself , especially Tito - the best animator . I hope soon to get back .

Was this review helpful? Yes 6
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We would like to thank you for having chosen our Hotel VINCCI LELLA BAYA for your holiday and have taken some of your valuable time to send us these comments. We are delighted that you had an enjoyable stay with us and thank you for your confidence. . we look forward to see you soon in one of... More 

Saltcoats, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 26, 2015

. From the moment we arrived until the moment we left nothing was a problem for any member of staff. There was always someone at reception, always staff at bars and cleaners were always ensuring everything was kept in prime condition. The room was spacious and maintained to a very high standard. We had a pool view room which also... More 

Was this review helpful? Yes 6
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, The management team would like to thank you for the information about your stay in our hotel. Your friendly words regarding our Staff are highly appreciated and a great source of motivation to continue with the pursuit of the highest level of quality service and customer satisfaction. Please accept, the best expression of our feelings and we are... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

hi boys !!!! i was in lella baya vincci for the new year with my freinds wife and we enjoy the holiday especialy the new year eve . the food was really nice and the Animation also was great thanx to all the staff who made our holiday 100% perfect . we will see you soon .

Was this review helpful? Yes 2
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We would like to thank you for having chosen our Hotel VINCCI LELLA BAYA for your holiday and have taken some of your valuable time to send us these comments. We are delighted that you had an enjoyable stay with us and thank you for your confidence. . we look forward to see you soon in one of... More 

Derby, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2015

the food is diabolicle when the tunisians come it is a bit beter, but you have to be the first or you will get nothing they take it all, and leave it i saw table with 4 adults and 3 children they had 12 plates of food ,and left it, then a child of 7 got 20 cakes and ate... More 

Was this review helpful? Yes 3
Ines M, Responsable Image & Qualité at Vincci Lella Baya, responded to this review

First of all, let me apologize for the poor service you got. Regarding food, at all times we try to offer varied and top-quality options, among which our customers can find everything that they might desire. Concerning others disturbances during your stay, I would like to inform you that our facilities are inspected and cleaned rigorously with the aim of... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2015

Gorgeous hotel relaxed food loveley staff amazing in particular animation team worked so hard day and night nothing a problem.for them worked endlessly making sure guests were happy and we're just like family very respectfull can't wait to see the gang again thanx guys xxx

Was this review helpful? Yes 5
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear guest, Thank you for sharing your kind comment on Tripadvisor after your recent stay at the Vincci Lella Baya Hotel. Your feedback is truly motivating, especially to the animation team which made your holiday amazing. We all would like welcoming you back and providing you again a brilliant time. Best regards Vincci Lella Baya Team More 

Portsmouth
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 6, 2015

I stayed in this hotel with my family for New Year's Eve. The down side to this hotel was the lack of any heating whatsoever. Never in my life have I sat in a hotel bar with 95% of the guests sitting in the coats, complete with scarves and hats! Even eating dinner was completed with coats on. Complaints were... More 

Was this review helpful? Yes 1
Kelso Scotland
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 1, 2015

Start of with the good bits. Good looking hotel with the stylish reception area. Now the bad bits. We arrived on the newcastle flight. Arrived at hotel about 21.00 hours and by the time we moved into a room that was fit for purpose we were told that there is no food availble.Restuarant closes at 21.00. Plenty to eat outside... More 

Was this review helpful? Yes 3
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