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All 124 Hammamet hotels

Vincci Lella Baya

4.0 of 5 Hotel   |   Zone Touristique | Yasmine, Hammamet 8052, Tunisia
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Vincci Lella Baya
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Ranked #36 of 124 Hotels in Hammamet
A recent review
3 of 5 stars reviewed 2 weeks ago
Elizabethknight2015 Devon, United Kingdom
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822 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Devon, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was amazing, spacious, clean, but the food was always cold but the staff were helpful. The animation team and bar staff were amazing especially melik . I really enjoyed my time there, plenty to do, lovely weather but shame the food let it down.

Was this review helpful? Yes 3
Swansea, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Fab 1st stay in Tunisia, my partner and I booked 3 weeks before our holiday and wasn't disappointed. The hotel is easy to get around, all on the flat. Our 1st room was a bit disappointing, majority of the electrics didn't work or were faulty, requested a room change and was sorted in a couple of hours. New room was... More 

Was this review helpful? Yes 2
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We would like to thank you for having chosen our Hotel VINCCI LELLA BAYA for your holiday and have taken some of your valuable time to send us these comments. We are delighted that you had an enjoyable stay with us and thank you for your confidence. . we look forward to see you soon in one of... More 

Durham
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed from 2nd November for 1 week - a party of 4. Hotel is lovely and the outside area spotlessly clean. Rooms can only be described as 'unusual' but they were in keeping with the rest of the hotel which is built like a castle. Rooms were cleaned every day and bedding and towels changed every day, if you requested.... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, First of all I would like to be grateful for your observations about your stay in the hotel Vincci Lella Baya . We inform you that such these coments will help us to continue with the daily improvement of our establishment in order to offer the best service to our clients. Best regards Vincci Lella Baya Team More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Not a bad hotel to stay in. Food was quite nice, it was clean, & the staff very polite & helpfull.Would i stay there again....Yes.......ps. They put petals on your table at dinner time for everyone. The beer & wine is also plentyfull.

Was this review helpful? Yes 1
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We would like to thank you for having chosen our Hotel VINCCI LELLA BAYA for your holiday and have taken some of your valuable time to send us these comments. We are delighted that you had an enjoyable stay with us and thank you for your confidence. . we look forward to see you soon in one of... More 

Birmingham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here during November and have not long returned, the hotel its self is beautiful, the food is awful like its put me off going all inclusive anywhere else. The staff was ok at times I felt like they were very sexiest towards men I was always the last to get served I was given the wrong drinks most... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Jamal, We would like to thank you for publishing your feedback regarding your experience in our hotel, although we are sorry that your stay with us was not as we would have desired. We would like to inform you that we take note of each and every observation, complaint, suggest and comment made by guests, always with the aim... More 

wolves
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and my boyfriend have just come back from here, we had an amazing time. Don't listen to the negative reviews, the hotel and staff were lovely. The architecture is amazing. The waiters work so hard and go over and behond to give you a good service. Every evening our waiter would get our drinks all ready for us on... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Guest, Thank you for taking the time to share your review with us. It is always great to receive positive feedback and we will certainly pass it on to our team. It is comments like these that enable us to motivate our team to achieve greater heights. Once again, thank you for such wonderful words. We do hope to... More 

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Don't listen to the bad reviews!! Myself and my friend have just returned home to Scotland on the 19th!! Had the best time ever!! Miss it so much and already looking into booking to come back in March!! Hotel is absolutely gorgeous!! Like a fairytale castle!! Pictures certainly don't do it justice!! It's the staff that make this place!! Our... More 

Was this review helpful? Yes 1
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, The management team would like to thank you for the information about your stay in our hotel. Your friendly words regarding our Staff are highly appreciates and a great source of motivation to continue with the pursuit of the highest level of quality service and customer satisfaction. Please accept, the best expression of our feelings and we are... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotels decor was amazing. A bit like a castle and caves. everyday I noticed something new. Food was OK, lovely fresh pancakes for breakfast, fresh pasta for lunch, crepes free in the afternoon. Animation team were very friendly and accommodating.The hotel was very quiet so not much activities going on but the animation team would come round the pool... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Katrina We are delighted to read that every aspect of your holiday experience at the Vincci Lella Baya Hotel was to your entire satisfaction. It feels so special to receive such good feedback from our guests. Your kind comment about our colleagues is highly appreciated. We have shared your compliments with them and they are equally happy to hear... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We spent 1 week there the beginning of November. The hotel itself is gorgeous. The pool area so relaxing and spotlessly clean. Don't know what it would be like in the middle of summer as doesn't seem to be that big an area for sun loungers but as the hotel was quiet there was no need for getting up early... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear guest, We would like to thank you for publishing your feedback regarding your experience in our hotel, although we are sorry that your stay with us was not as we would have desired. We would like to inform you that we take note of each and every observation, complaint, suggest and comment made by guests, always with the aim... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

beautiful hotel (looks like a castle) better than shows in the photos, the workers are very friendly, excellent animation team, they play and pull the audience, as the food is not anything else, is based in Tunisian food like many hotels there, I would strongly advise.

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the VINCCI LELLA BAYA, It is always a pleasure to receive positive feedback and see our team makes every effort to make our guests feel welcomed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

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Additional Information about Vincci Lella Baya

Address: Zone Touristique | Yasmine, Hammamet 8052, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Lella Baya 4*
Number of rooms: 245
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Also Known As:
Vincci Lella Baya Hotel Hammamet
Vincci Hotel Hammamet
Vincci Hotel Lella Baya
Hotel Style:
#21 Spa Hotel in Hammamet
#29 On the Beach Hotel in Hammamet
#29 Luxury Hotel in Hammamet

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