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Vincci Lella Baya

Zone Touristique | Yasmine, Hammamet 8052, Tunisia
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Vincci Lella Baya
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941 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Warrington, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 21-06 to 1-07. Very quick allocation to our room upon arrival, first room involved using steps which is a big problem for my disabled wife, without asking we were given a 2nd floor room 274 with a view over the pools and open sea view. We travelled to celebrate our anniversary and Judith's birthday, the days where recognised by... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We would like to thank you for having chosen our Hotel VINCCI LELLA BAYA for your holiday and have taken some of your valuable time to send us these comments. We are delighted that you had an enjoyable stay with us and thank you for your confidence. . we look forward to see you soon in one of... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The decor is amazing in the lobby, the rooms basic but still with the rustic theme. Free air con, hairdryer and fridge in room, safety deposit box 3dinar per day (approx £1 per day). Pool area is very clean, plenty of loungers and never in the shade until around 6pm. Beach towels for 10dinar deposit (approx >£3) which can be... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the VINCCI LELLA BAYA. It is always a pleasure to receive positive feedback and see our team makes every effort to make our guests feel welcomed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 3rd time my husband and I along with our 2 year old have visited this hotel, we love it! We would return again no doubt! We took my mother and stepfather this time too and they said they had amazing time wish we would of booked 2 weeks rather than one. The restaurant staff are amazing always... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Samantha, The management team would like to thank you for the information about your stay in our hotel. Your friendly words regarding our Staff are highly appreciated and a great source of motivation to continue with the pursuit of the highest level of quality service and customer satisfaction. Please accept, the best expression of our feelings and we are... More 

Washington, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first visit to Tunisia but will certainly not be my last. I was a little dubious as I'd heard mixed reviews. I arrived at the hotel and was really pleased, the lobby/ reception area was big and looked fab. The staff were really friendly and helpful. My room was great. It had so much space and I... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Amanda, We very much appreciate your comments regarding your stay at the VINCCI LELLA BAYA. It is always a pleasure to receive positive feedback and see our team makes every effort to make our guests feel welcomed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Me and my partner went this month 17th/6/2015, wouldn't even give this 1*, Looks amazing rooms are ok the beach is ok but a bit dirty. Mess was left in the hallways tables with bottles and pots ants over them and they was there from the day we arrived to the day we moved hotels. The big problem is the... More 

Was this review helpful? Yes 3

Travelers are raving about these Hammamet hotels

Northumberland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel can only be described as top notch, immaculately clean, always see people cleaning away. Rooms tidied every day, fresh linen and towels each day no issues there. The food is all Tunisian and for me that wasn't an issue, however after two weeks for some people it was a problem. On week two we got potatoe surprise which... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, First of all I would like to be grateful for your observations about your stay in the hotel Vincci Lella Baya . We inform you that such these coments will help us to continue with the daily improvement of our establishment in order to offer the best service to our clients. Best regards More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic holiday! All the staff very friendly n funny, nothing 2 much trouble. We had a really good time. Not often do I say I would go back, but I really would. Seriously waiting 4 a drink was not a problem, respect their religion! !!!!!xx

Was this review helpful? Yes 1
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Maggie Egerton , We very much appreciate your comments regarding your stay at the VINCCI LELLA BAYA. It is always a pleasure to receive positive feedback and see our team makes every effort to make our guests feel welcomed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to... More 

Mansfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Went in June, cheap deal through Jet 2. The Hotel is quirky great theme and layout, had a room with sea view which was nice. The rooms were ok, nothing to shout about but expect that from the price you pay. Usual gripes like 1 or 2 hangers in the wardrobes, had a fridge which was more like a cooker... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have just returned from this hotel after a week all inclusive, anyone who reads our reviews will know I am honest, the frontage and reception area are fab, and you think wow, however the rooms whilst spacious but are very dated and tired (320) the balcony was somewhat small, however the rooms were clean, beds not very good pillows... More 

Was this review helpful? Yes
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear Customer, First of all I would like to be grateful for your observations about your stay in the hotel Vincci Lella Baya . We inform you that such these coments will help us to continue with the daily improvement of our establishment in order to offer the best service to our clients. Best regards Vincci Lella Baya Team More 

Perth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We have just spent two weeks at this hotel and it was very disappointing. The rooms and gardens were lovely but the food did not cater at all for the British taste and the guests on all-inclusive were treated like second-class citizens. When the entertainment team tried to get guests to take part in their activities, they were very rude... More 

Was this review helpful? Yes 1
134Aymen, Image & Quality Control Manager at Vincci Lella Baya, responded to this review

Dear guest, We would like to thank you for publishing your feedback regarding your experience in our hotel, although we are sorry that your stay with us was not as we would have desired. We would like to inform you that we take note of each and every observation, complaint, suggest and comment made by guests, always with the aim... More 

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