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SENTIDO Phenicia

Travelers' Choice award winner
Avenue Moncef Bey, Hammamet 8039, Tunisia
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SENTIDO Phenicia
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SENTIDO Phenicia
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3,805 reviews from our community

Traveler rating
    2,307
    996
    322
    113
    67
See reviews for
1,207
1,315
80
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (809)
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    (1080)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

What an amazing holiday in Phenicia. Everything was perfect, amazing staff, and especilaly enjoyed the animation team . A day full of diferent activites , best yoga and pilate teacher LAMA, super friendly All the rest Shaggy, Mario. We will defenetly come back, thanks so much for everything. We will miss u all.

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing holiday,lovely people very friendly and lovely service Love the animation team specially super Mario and Lama,very helpful and trying the best Deff I'm coming back,it's a great atmosphere, I wish I could stay longer

Was this review helpful? Yes 3
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Julijuliju, Thank you sharing your comment on TripAdvisor. We are happy you had an amazing holiday with very friendly people and lovely service and you loved the animation team, especially Super Mario and Lama. Welcome back to experience a great atmosphere again. Kindest regards The SENTIDO Phenicia Team More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Still on holiday here but what better way to write a review than round the pool. This is our second visit here and it certainly won't be our last. Everything is still as we remembered. Food is great, something different everyday and the pancakes in the afternoon are a must. The entertainment team work so hard to make your stay... More 

Was this review helpful? Yes 6
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Chloe1303, Nice reading you actually enjoy your second stay at SENTIDO Phenicia Hotel with great food and our animation team, especially Lama, Bibo, Shaggy, Pepito, Billy, and Chris. Have a lovely and excellent holiday. Kindest regards The SENTIDO Phenicia Team More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great place for a relaxing vacation. Rooms are neat and clean. Staff friendly and helpful. Nice pools and we loved the animation program, such as the salsa classes by Mimi! I would definitely recommend this place. We'll be back!

Was this review helpful? Yes 3
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear saskiaperhan, Thank you very much sharing your kind holiday review on TripAdvisor and recommending SENTIDO Phenicia Hotel. We are happy to know you appreciated the clean rooms, friendly and helpful staff, nice pools and the animation program especially salsa with Mimi. We are looking forward welcoming you back in the nearest future. Best regards The SENTIDO Phenicia Team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I like the animation team, especially Maya because she is good at darts and belly dancing! I like the hotel and the food. I would come back again because I like the hotel and it was really good value for money

Was this review helpful? Yes 2
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Kaye G, Thank you very much sharing your kind feedback on TripAdvisor. We are happy reading you liked the hotel with really good value for money, food, our animation team, especially Maya and belly dancing and darts with her. We are looking forward welcoming you back in the nearest future to exceed your expectations again. Kindest regards The SENTIDO... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Throughout our stay certain members of the entertainment team were great, generally the males TiTi, Chris and Mario, who went out of their way to get to know us. The females however didn't interact at all with us and we noticed they would go out of their way to speak to older males, on the last day Lama approached us... More 

Was this review helpful? Yes 2
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Emma W, thank you very much sharing your holiday review with us on TripAdvisor. We apologize if we couldn't meet your expectations a hundred pourcent. Your comment has been forwarded to the relevant departments to have a look on the matters you kindly mentionned, allowing us to improve constantly. We are pleased reading you enjoyed the service provided by... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Thankyou to the animation team, especially Maya:) brilliant service all round! Food is lovely and I'm glad that it's not all typically English! All inclusive is the way to go, staff are all friendly :)

Was this review helpful? Yes 1
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear LBlockers, thank you very much. We are more than pleased reading you enjoyed your holiday at SENTIDO Phenicia Hotel with lovely food, the animation team, especially Maya, and friendly staff. Welcoming you back would be a great pleasure to our team. Kindest regards The SENTIDO Phenicia Team More 

Ludlow, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Maya has made our holiday so much fun. No pressure to join in but alwYs there to make us smile. Wonderful girl. Mario is super too. Love Super Mario and Maya. They really have made our holiday the best ever. Maya is such a good dancer xxxxxxxxxxxxx

Was this review helpful? Yes 2
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Kirsten B, thank you very much. We are more than pleased reading your kind praise about our animation team at SENTIDO Phenicia Hotel, especially Maya and Super Mario. Just come back to have more fun and another lovely holiday. Kindest regards The SENTIDO Phenicia Team More 

Bristol, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived yesterday and like everyone else we have found the hotel stunning. The customer service and management team can't be beat. I honestly was abit worried after reading all the reviews specifically mentioning the animation team. Lol and here I am joining right in with the crew! We have never been so looked after on a holiday and not... More 

Was this review helpful? Yes 5
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear boshair5, thank you very much. We are deeply touched by your wonderful experience at SENTIDO Phenicia Hotel you kindly described. Have the most wonderful holiday experience ever and a brilliant stay. Kindest regards The SENTIDO Phenicia Team More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Thank you so much to everyone in the animation team, lama is such a great asset to the team I really do enjoy her yoga and Pilates, the whole Hotel is brilliant and I defiantly can't wait to come here again thank you so much to great, such a great holiday ❤️

Was this review helpful? Yes 3
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Danielle270, Thank you very much. Your kind feedback is highly appreciated and we are more than pleased learning you had a great holiday at SENTIDO Phenicia Hotel. Just come back and enjoy again your stay with our animation team and yoga and pilates with Lama. Best regards and sunny greetings The SENTIDO Phenicia Team More 

Hotel Review Summarization

What travelers say

  • Animation Team(244)
  • Very good(58)
  • Bar staff(46)
  • Pool area(36)
  • Evening entertainment(22)
  • Main restaurant(18)
  • Water polo(17)
  • Thomas Cook(13)
  • Great time(10)
  • Really nice(9)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (23)
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Beach (10)
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Pool (28)
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Standard Room (32)
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The Hotel (20)

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Hotel & grounds (2)
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Other (4)

Amenities

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