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SENTIDO Phenicia

4.0 of 5 Avenue Moncef Bey, Hammamet 8039, Tunisia
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SENTIDO Phenicia
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SENTIDO Phenicia
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3,425 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow
Contributor
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just back this week from this hotel and felt I had to add my opinion of the hotel. How anyone can say that this hotel is fantastic I do not know. Was I missing something here. I was there for 1 week and I am glad it was not 2 and I feel sorry for anyone who was there any... More

Was this review helpful? Yes 3
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Ian, Thank you for sharing your review following your recent visit. We are very concerned to read that you feel our staff is hunting for money. We have shared this with the team to discuss the matter. As you will see from other reviews our staff is always very well complimented and so we are disappointed that on this... More

Montrose, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from Sentido Phenicia after 10 day break with kids. Thoroughly enjoyed it and no real complaints at all. Thought animation were great as previous reviewers have mentioned, food was good. Plenty selection at breakfast and lunch. Was a bit apprehensive about being allocated table for evening meal but worked out fine. All staff we encountered very courteous and... More

Was this review helpful? Yes 1
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Eastcoastrunner, Thank you for sharing your experience from your recent stay with us at SENTIDO Phenicia Hotel on TripAdvisorand mentioning so many positive elements about the resort. Your kind comment is highly appreciated. We have shared your comment with all colleagues and they are very happy to hear that their efforts have been recognized and you had the best... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 7 nights 5th-12th October, a couple in our mid 20s. We had a great holiday, the weather was brilliant this time of year and the Phenicia is the perfect place to relax. The food was very good, drinks fine, staff are polite and work really hard (especially the mattress men) couldn't really ask for more based... More

Was this review helpful? Yes
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Emmalou192, Thank you for staying at SENTIDO Phenicia Hotel and for taking time to write a TripAdvisor review following your stay. We really enjoyed reading your review, thank you for adding some great suggestions for improvements which had been forwarded to the Management. Please let us know if your balcony furniture is filthy, our Housekeeping department would be happy... More

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at phenicia hotel on 12th - 20th of October This is my 5th visit to this hotel in Tunisia Would just like to say a massive thankyou to mario Dali pepito dido mamadou bebo shaggy aladian billy cocu titi amine meme larma Without this team me and my friend wouldn't return , make the holiday better everytime On... More

Was this review helpful? Yes
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Amierosepearson, Following your recent 5th stay here at SENTIDO Phenicia Hotel, we would like to thank you for having taken the time to post your comments on TripAdvisor and your recommendation. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. We are delighted to know that... More

2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just came back after a weeks stay at this hotel got to say this is the second time here and it was brill again the food in the main restaurant was fad the crepe man was such a nice man And his creeps was to die for the pool was always clean and the rooms were spotless thanks Jamie the... More

Was this review helpful? Yes 1
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear adrianjohnward, Following your recent stay here at SENTIDO Phenicia Hotel, we would like to thank you for having taken the time to post your comment on TripAdvisor. It was a real pleasure to read your review, we are happy you had a lovely stay with us. We are pleased to read your valuable comments about our staff members and... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a week at sentido Phenicia with 2 friends.. This was the best holiday we have all ever been on! So much fun!! We literally laughed the whole week. We all felt so welcome and safe here. All the staff are amazing and very friendly. The room was lovely.. Beds are sooo comfy. I honestly couldn't fault... More

Was this review helpful? Yes 1
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Scarlett, Georgi and Chloe, Thank you very much for taking the time to praise our staff, especially our animation team with Lama and your overall holiday. We are all very passionate about what we do at SENTIDO Phenicia Hotel and it is fantastic to see that you have noticed how service driven our team members are. We are eagerly... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a week stay at the hotel will defiantly be back soon! The Animation team pepito, dido, shaggy, mario, titi, mamadou, Bibo, billy, Dali, cocou, aladin, nemo, lama, mimi, tata and amine were brilliant! Every day there was something going on at the pool in the way of activities/music. They don't work Sundays so was it boring... More

Was this review helpful? Yes
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear kelly_reynolds 1994, It was great to read your glowing TripAdvisor review and we are more than delighted that you had a great stay with us. It was particularly good to read that you found our animation team brilliant and the food very good. We are pleased welcoming you back in December, please then enjoy the heated indoor pool. Kindest... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The best entertainer 💖 my sister I love yoga an pilats with lama she is amazing she is the best with the children in kids club in the mini disco she is a very good dancer an very friendly and all the entertainment is very sweet an very good the shows are very good I love it here xxxx

Was this review helpful? Yes
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear kylie 102, thank you very much sharing your review on TripAdvisor. We are pleased reading you are enjoying your holiday at the SENTIDO Phenicia Hotel especially du to the performance of Lama. Have an excellent stay! Best regards The SENTIDO Phenicia Team More

Gloucester, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have just returned from a week's all inclusive stay at this hotel. The weather was still good, no need for a wrap in the evening yet. There has been lots of reviews on this website so I won't repeat it all but some specific bullet points from our stay: - massage was cheap £12ish for 20 minutes but it... More

Was this review helpful? Yes 5
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Emma B, Thank you very much sharing your detailed review with us on TripAdvisor. We can assure you that your feedback is valuable to us to progress and improve and we will be following up the suggestions you made with the Management team to ensure that we have listened to our guests and acted accordingly. We hope to welcome... More

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from another week at phenicia and as usual we had the most fantastic time! We had such a nice room this time with pool and sea view I'd defiantly recommend to pay more for sea view as it's just gorgeous. Food was to die for we was so glad the beach bbq was still open as the... More

Was this review helpful? Yes 1
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear korenpoole, thank you very much sharing your review with us on TripAdvisor. It is amazing reading your kind compliments about the resort and the staff, especially the animation team. We are happy we managed providing you another fantastic week and overall a fabulous holiday. We are looking forward welcoming you back “home” again in the nearest future. Kind regards... More

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Hotel Summarization (Beta)

What travelers say

  • Animation Team(254)
  • Very good(63)
  • Bar staff(47)
  • Pool area(40)
  • Main restaurant(22)
  • Evening entertainment(22)
  • Water polo(17)
  • Thomas Cook(14)
  • Great time(10)
  • Really nice(10)

Additional Information about SENTIDO Phenicia

Address: Avenue Moncef Bey, Hammamet 8039, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Price Range (Based on Average Rates): $
Hotel Class:4 star — SENTIDO Phenicia 4*
Number of rooms: 391
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Also Known As:
Sentido Phenicia Hotel Hammamet
Iberostar Hotel Hammamet
Iberostar Hotel Phenicia
Iberostar Phenicia Tunisia
Iberostar Phenicia Hammamet

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