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SENTIDO Phenicia

Travelers' Choice award winner
Hotel website
Avenue Moncef Bey, Hammamet 8039, Tunisia
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SENTIDO Phenicia
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SENTIDO Phenicia
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3,656 reviews from our community

Traveler rating
    2,187
    975
    316
    112
    66
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1,147
1,279
74
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Just returned from a weeks holiday at the phenicia what an amazing time we had, apart from the weather which we knew wouldn't be that good at this time of the year.all the staff, the luggage technicians, waiters, barmen and especially the animation team they tried to there best to entertain us.when the restaurant team learn ' that it was... More 

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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

Just a great place hotel is great brilliant pool, right on the beech. breakfast was super! Being a typical Brit abroad the bar was my highlight, we met some great people in the sun, on the beech. Bar staff were good fun! Distributing complimentary hangovers all day long. In mornings they'd serve me a minty potion to bring us round!... More 

Was this review helpful? Yes
Barnsley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Just got back from a week at the sentido phenicia. Enjoyed everything about this hotel. Nice warm welcome when we got to the hotel, a drink for everyone and a rose for the ladies. Everyone in the hotel works really hard to ensure that everything is in order for guests. The weather was not fantastic but the entertainment team made... More 

Was this review helpful? Yes 4
Oldham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely clean hotel, rooms excellent every thing you need, fridge, hair dryer, spacious wardrobes and drawers. Beds are the most comfortable I have slept in abroad. Bathroom very modern with a bath including great shower. Staff are amazing from cleaners upwards everyone very welcoming and friendly. Animation team great fun, shows at night not great but acceptable. A walk through... More 

Was this review helpful? Yes 2
Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have spent a lovey week in Sentido Phenicia. It was really safe in Enfidha airport in resort and in the hotel. Thank you for making my stay full of fantastic customer service and really big thank you to animation team especially Mimi, Lama and all boys unfortunately I can't remember their names, but all were lovely and friendly. I... More 

Was this review helpful? Yes 2
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Patka95461, Thank you for posting your comments on TripAdvisor following your recent holiday at SENTIDO Phenicia Hotel. We are delighted to learn you enjoyed your stay with us and the customer service provided has been the best you ever experienced. Your kind compliments will be shared with our team, they will be eagerly happy wishing you will enjoy many... More 

Northamptonshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had a nice time at the hotel but the drinks were not that nice the brandy didn't taste like brandy the gin and tonic tasted tangy sometimes the white and red wine was fine then they would change it and it wouldn't be that nice.The food was okay but very bland. The Staff in the hotel were fantastic a... More 

Was this review helpful? Yes 2
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear helen m, Thank you for your feedback regarding your recent stay at SENTIDO Phenicia Hotel, although naturally we are disappointed to read we couldn’t meet your expectations with regards to the quality of drinks and the taste of food. Your comment is helpful to improve constantly. Therefore we will share your review with our team to have a look... More 

Warrington, Pennsylvania
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have just returned from the "phenicia", All the staff are very nice, genuine people, always smiling. We had a lovely waiter, always clearing the tables. The food was lovely, we tried a lot of Tunisian food and it was lovely and spicy, but not burnt hot. It's a great shame that the trouble in "Tunis" has made a lot... More 

Was this review helpful? Yes 4
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Blueblood9, Thank you very much; your kind comment after your stay to SENTIDO Phenicia Hotel is highly appreciated. We are very pleased learning you enjoyed the service provided by our team, food, animation team. We apologize for any inconveniences caused due to the refurbishment on the top floor; please get in touch next time with us to find a... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thanks animations team for your entertainment and especially MiMi who bent over backward to keep us entertained . I can't wait to come back to Tunisia Phenicia. The entertainment team thought out of the box even when the weather affected the outdoor activities.

Was this review helpful? Yes 3
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Abdul J, Thank you very much for taking the time to post your review on TripAdvisor. We are more than excited about your kind words regarding the daily efforts made by our Animation team especially Mimi and won’t hesitate sharing your comment with the team. Welcome back to SENTIDO Phenicia Hotel. Kindest regards The SENTIDO Phenicia Team More 

Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is great, well decorated with a great animation team especially Maya. The dinner service is confusing at times. Crazy table system. The choice of food was good. The heated pool was a nice touch especially at this time of the year. The Spa was average.

Was this review helpful? Yes 3
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear ImranSa, Thank you very much commenting on TripAdvisor. We are very pleased to read you made an amazing experience with us at SENTIDO Phenicia Hotel due to a well decorated hotel, good choice of food, heated pool. We would appreciate if we could know why dinner service could be confusing? You get a set table during your stay at... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

The staff are very friendly and welcoming, special mention for Abide our restaurant waiter and I think Mauwet the waiter in the disco bar. Brilliant. The food in the main restaurant was superb coupled with the service and wine each night was a night out. The animation team are a central focus of the hotel, from Mario and Titi who... More 

Was this review helpful? Yes 1
sentido, Guest Relations Manager at SENTIDO Phenicia, responded to this review

Dear Gary B, Thank you very much for taking the time to post your review on TripAdvisor. We were delighted learning you enjoyed your overall stay with us at SENTIDO Phenicia and particularly liked the service provided by Mister Abid in the main restaurant and Mister Mauwet, superb food, our animation team, the hammam with a massage. We are already... More 

Hotel Review Summarization

What travelers say

  • Animation Team(252)
  • Very good(62)
  • Bar staff(46)
  • Pool area(39)
  • Evening entertainment(22)
  • Main restaurant(21)
  • Water polo(17)
  • Thomas Cook(14)
  • Really nice(10)
  • Great time(10)
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Dining (196)
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Room/suite (213)
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Bathroom (23)
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Amenities (31)
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Beach (10)
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Indoor pool (4)
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Pool (28)
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Standard Room (32)
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The Hotel (20)

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Pool/beach area (3)
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Hotel & grounds (2)
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Room/suite (1)
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Other (4)
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