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Vincci Taj Sultan

B.P. 253 Yasmine Hammamet, 8050 | Hammamet, Hammamet 8050, Tunisia
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1 room 1 guest
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746 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Algiers, Algeria
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Thank you taj sultan esppecially to the team MOMO ,TITO, BOBO, RIKO ,DIDO ,SAM KIMO ,WILL ,FIFI and Yusraa for the hard work . the shows were Great . my kids enjoyed having fun with you. you did a wonderful job . hope we will find you there next year.

Was this review helpful? Yes
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Dalila B, Thank you so much for this incredible review on this portal. It was lovely to read that you enjoyed your stay at the Vincci Taj Sultan and were able to make the most of our hotel and our excellent animation team. Animation team is one of our strong point, and we are pleased to know that you... More 

Dubai, United Arab Emirates
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed 2 weeks ago

In brief, not a 5*, extremely bad service ive seen and experienced stuff at this hotel that ive never thought possible.lazy, rude staff. Beds not comfortable everything is old and extremely worn out not 1 possitive factor

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Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear lb-Amy, Thank you for taking the time to write a review about your recent stay at the Vincci Taj Sultan. We are so sorry to see you did not enjoy your overall experience with us, We also regret that you have found that our facilities and equipment are old, but our hotel was completely renovated in 2013 and all... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

visited this hotel in november 2014 my first tunisian holiday the hotel was lovely room was clean staff were friendly and great my my little one reception staff i found could be a little rude and were more welcoming to other guests from other countries other than england but i think this may be down to a language barrier rather... More 

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Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Emibaby83, We would like to thank you for publishing your feedback regarding your experience in our hotel We are pleased to know that our location and our amenities were both to your liking, We would like to inform you that we take note of each and every observation, complaint, suggest and comment made by guests, always with the aim... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you are planning to go an enjoy your vacation, relax or have fun, avoid this hotel. The hotel is rated 5 stars? Maximum that he would receive in Europe would be a 2 stars. Long story short: - extremly slow check-in, around 2h for one room; - no minibar, only a filthy, broken fridge; - care to take a... More 

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Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Romica, Many thanks for your opinion you have shared about our hotel. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. The check in in all hotels of the worldis is at 14h, suddenly the two hours past at the reception are necessary for the preparation of your room.moreover,... More 

Perroy, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

I booked my trip to Vincci Taj Sultan just a couple of days before the terrible attack in Sousse but decided it would not put me off my first visit to Tunisia, and I am really glad that I made the decision to still go. The hotel was perfect. Location is great with beach front location (most other resorts in... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Lunty22, Thank you for such a glowing review about your stay here with us in Vincci Taj Sultan. We care deeply about how we deliver good energy to our clients and the greatest satisfaction is the feeling that the pleasure is shared. Say hi to the Swisse from Tunisia and please let us know next time you come back... More 

Hartlepool, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 12, 2015

This is one of the nicest hotels i have stayed in (June ) . beautiful rooms cleaned every day ,food a bit repetative but always found something nice, the salads were excellant there is also a snack bar near the beach . the staff were lovely very helpful, beautiful clean pool.The Animation team were lovely always had time for a... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear headlander29, Thank you for taking your time to post your comments about our hotel and share your great experience on TripAdvisor. We welcome you to come back visiting Vincci Taj Sultan and it would be our pleasure to give you warm reception again. Faithfully yours, Amel Arfaoui More 

Newmarket, United Kingdom
1 review
5 of 5 stars Reviewed July 11, 2015

First time in Tunisia and it was an absolutely fantastic holiday. The staff in the hotel were all so friendly and welcoming. Lovely hotel. Can't praise it highly enough. Rooms were excellent and the food was gorgeous.

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Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Nicola, We would like to thank you for your kind comment about our hotel and service on TripAdvisor. We appreciate your recommendation which helps us to build a better E-reputation among hotels in Hammamet Yasmine. We are very grateful for having this chance to receive you. We welcome you to come back visiting our home and it would be... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

When we arrived (on my birthday) my partner had unbeknown to me asked the hotel to arrange flowers to be delivered before we arrived which they did, I was handed them upon my arrival which was very lovely of them to arrange that. Check in was fast and the reception staff were lovely and continued to be just as lovely... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Guest, First of all allow me to thank you for your kind comment about your recent stay at The Vincci Taj Sultan. I was personally delighted to have prepared your birthday (flower bouquet, the decoration of the room and the cake) following the email received from your fiancè. we are delighted that our services have been at the height... More 

Newmarket, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Fantastic as always. My second home, every thing is just wonderful, I can not tell you how broken hearted i feel when i have to leave. Every body makes you feel so special and they treat you like family. I love them all to the moon and back. to name a few outstanding staff for this trip. Lotfi, Houssine, Rafic,... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Keiran, First of all allow me to thank you for your kind comment about your recent stay at The Vincci Taj Sultan. I was personally delighted to have prepared the birthday of your partner (flower bouquet, the decoration of the room and the cake) following the email that i have received from you. What an absolute delight to read... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015

Stayed here from 24th June 2015 - 5th July 2015... Extremely satisfied with my stay! I stayed with my partner, we are a young couple who just wanted a break from work and university studies. Tunisia is a beautiful country with great landscapes and eye-catching attractions. The hotel is situated on the beach, literally steps away from the white-golden sands.... More 

Was this review helpful? Yes 2
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Keiran & Sarah , First of all allow me to thank you for your kind comment about your recent stay at The Vincci Taj Sultan. I was personally delighted to have prepared the birthday of Miss Sarah (flower bouquet, the decoration of the room and the cake) following the email that i have received from you. What an absolute... More 

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