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Vincci Taj Sultan

B.P. 253 Yasmine Hammamet, 8050 | Hammamet, Hammamet 8050, Tunisia
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Vincci Taj Sultan
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Vincci Taj Sultan
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631 reviews from our community

Traveler rating
    287
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200
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Herne Bay, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a small family with two boys - one baby, one toddler. We are on day 5 of 7 and currently using the free wi fi in reception to write this as the wind and clouds have just appeared for a little while. We have been extremely impressed with the hotel and it's amazing friendly staff who seem to... More 

Was this review helpful? Yes 5
Liverpool, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived back on Wednesday after a great holiday with my girlfriend. I'll get the bad parts out of the way first: 1) Air con wasn't on properly as it wasn't season. Wasn't unbearable, but it was quite uncomfortable at times. 2) The man who sold the spa treatments (wearing all white) was very pushy for sales and wouldn't leave us... More 

Was this review helpful? Yes 5
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Jason, Thank you very much for your detailed review about your stay at the Vincci Taj Sultan. It is a delight to receive such wonderful feedback .I am pleased to read that you enjoyed the location and professional staff. Be assured that I transmitted your positive comments to the entire team. However, we are sorry about the incident of... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I absolutely loved this holiday everything about it was amazing the hotel is so clean and fresh and all the staff are so friendly but the animation team definitely made my holiday the best Bobo and Sam are the best break dancers I have ever seen and were such great people to be around Carlo is defiantly the next Michael... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear RebeccaRimell, Thank you very much for having taken so much of your valuable time to post your extensive comments about your recent stay at the Vincci Taj Sultan. We are delighted to read that you enjoyed the hotel overall. Thank you also for your nice comments about our animation team and their sense of professionalism. We look already forward... More 

Birkenhead, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Holiday at Vincci Taj Sultan was by far the best holiday I have ever had. Myself and my cousin both wanted a break away - a last minute holiday which we decided to go to Tunisia - we originally booked for another hotel - the hotel we booked for was having refurbishments so we were moved to Vincci Taj... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear ToniRimell, Your nice appreciation on tripAdvisor made us trying to be better and better. Every day we have a challenge for our guests to feel like at home and for them to come back for an other stay Best regards, Amel Arfaoui More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The animation team at this hotel are by far the best I have met in my times traveling to tunisia they are fun outgoing and really friendly. It was the animation team that made my holiday as fun as it was I would definitely go back to this hotel and see the whole animation team :) Bobo and Sam and... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Beckiiboo9, hank you for your comment . it was a pleasure to welcome you in our hotel. thank you for your details about the animation team. Indeed our animation team are the best ever and thanks to them and the rest of our staff that our guest come back in our home. We are happy to know that our... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we booked we originally Booked at a different hotel which had amazing reviews but we got changed at last minute when we arrived it did seem nice but then we did get told we would get 3 rooms altogether which we didn't! Not good when children are with you and other friends! The food was horrific it didn't change... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Jenna, We thank you for your comment about your stay in the Vincci Taj Sultan. We are really sorry to notice that you met difficulties during your stay. You could be certain that the restoration in our hotel is the subject of constant improvement to satisfy our multinational customers. All of your remarks are constructive. Our Food and Beverage... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say; as a single female, I was advised, by so many people, not to travel to Tunisia! However despite booking with a budget tour provider I cannot fault my holiday at all. The hotel was beautiful and the staff extremely helpful and accommodating, although I think tipping helped! The animation team were phenomenal, their energy and enthusiasm... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Jacqueline, Thank you for your comment . We are very happy to see that your stay was amazing !!!!! Indeed the Location of our hotel is really nice and the sympathy of our staff!! It was a pleasure to welcome you in our univers We hope to see you for your next trip in Hammamet Yasmine Regards, Amel Arfaoui More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice and spacious, with lovely clean rooms. The hotel staff were very friendly especially the reception and waiting staff. The beach was also clean but due to the wind we didn't spend much time on the beach. The pool areas were nice and clean with plenty of sun loungers. The spa facility could do with some improvement.... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Sabah, Thank you very much for your review about your stay at the Vincci Taj Sultan. I'm so glad to read that our staff delivered excellent service which is one of our priorities, and that you enjoyed all our facilities. Be assured that I transmitted your positive comments to the entire team. And our Food and Beverage Department were... More 

2 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here with my partner and 2 chldren. Hotel was nice enough, Pool side ok but the pool is very cold! The best bit is the private beach no hassle! The food was good enough and plenty of choice. Entertainment team treid their best and kept the kids entertained. But the "kids club" guys didnt speak much english and the... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Natalie , Thank you so much for sharing your Vincci Taj Sultan experience on TripAdvisor and your impressions of our hotel, our service and our staff. We could not be happier that we helped with our bit to make your trip even more enjoyable. For the outside pool he still cold on this period, but the inside one is... More 

London, United Kingdom
Top Contributor
67 reviews 67 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this place has all you can wish for and you are definitely well sought after.Compared to what you find in Tunisia this ranks very high.I enjoyed my stay and the beach as much as the pool and all the other amenities.They could work a bit in offering a better selection of fresh traditional food but it is still one of... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Curiositeam, Thank you very much for your lovely review as a "Top Contributor". We all appreciate very much your kind comments and we are happy that you had a nice stay in our property. It would be an honor to welcome you again in Hotel Vincci Taj Sultan and I remain personally at your disposal may I assist you... More 

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Prices are for 1 room, 2 adults
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