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Vincci Taj Sultan

5.0 of 5
B.P. 253 Yasmine Hammamet, 8050 | Hammamet, Hammamet 8050, Tunisia
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Vincci Taj Sultan
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Vincci Taj Sultan
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591 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Leeds, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel well layed out, nice rooms spacious though cleaning was an issue, fridge in our room very dirty, and rooms not always cleaned well, got the impression hotel is short staffed. The food was nice but lacks variety so its more or less the same food everday, only fruit available was oranges lots of them!! Staff in restaurant very... More 

Was this review helpful? Yes 2
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Hana, Thank you for taking the time to tell us about your experience at theVincci Taj Sultan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the room, all our guestrooms and facilities are inspected and cleaned rigorously, and so we apologize if during your stay there may... More 

Brighton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely week over Easter here. Rooms spacious, staff friendly and helpful. Particularly good for families as Max & co in the Animation Team work tirelessly to keep children happy and occupied from breakfast to bedtime to make parents' holiday more relaxing for them. If food is the most important aspect of your holiday - the cuisine left... More 

Was this review helpful? Yes
Dublin, Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

During my last holiday in Tunisia, i had a great time with my family at the Hotel Vincci Taj Sultan, the Staff was helpful and friendly.also well worth for your money, definitely i will come back to this hotel in my next holiday.

Was this review helpful? Yes 2
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Kevin, Thank you very much for sharing your experience with us following your recent stay at the Vincci Taj Sultan. It is a delight to receive such wonderful feedback .I am pleased to read that you enjoyed the service and professional staff. Be assured that I transmitted your positive comments to the entire team. We are looking forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

We came back 1 April was lovely holiday for our 10 years unnecessary thanks gays was amazing.And the hotel is clean ,beautiful outside veiw , brilliant staff everything was 10 out of 10 .i hope we will be back again 👍🌟🌟🌟🌟🌟

Was this review helpful? Yes
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Arjet, Thank you very much for your review about your stay at the Vincci Taj Sultan. I am also delighted to read that our team delivered excellent service which is one of our priorities. Again, thank you for your nice comment and your recommendation toward the TripAdvisor community and be assured that I will share it with all the... More 

Prestwick, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from 2wks at this hotel. First impression at reception was WOW, Check in was quick and straight to room. The room was luvly. Great to have 2 bathrooms only sad thing was we only got the sun on the balcony for about an hour in the morning, So we ended up moving room, Which was a mistake! One... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear George, Thank you for taking the time to tell us about your experience at the Vincci Taj Sultan. We have noted that you have a mixed feelings about your stay at our hotel, but we are happy to know that you enjoy many facilities here. We are desolated to learn that the sellers on the streets came to disturb... More 

Tehran, Iran
1 review
5 of 5 stars Reviewed 2 weeks ago

hello every body. i am from IRAN. i do not know this hotel is a best in the world or no but i am sure they staff of hotel has a best in the world. animation group is fantastic. thank you for every think my friends.

Was this review helpful? Yes
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Mojtaba, Thanks for your nice comment concerning the Vincci Taj Sultan, I will immediately share your word of prise to our team who work hard every day to have this type of feedback. I'm glad to know that you enjoyed your stay. We will be happy to see you again maybe to discover more our beautiful city. Best regards,... More 

Thornton Cleveleys, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Friendly staff aren't they always in Tunisia but the hotel is a little run down food, room and facilities need improvement why do they only have cold dishes in the restaurant? On the whole disappointed. We will not be returning.

Was this review helpful? Yes
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear keith, Thank you for taking the time to tell us about your experience at the VINCCI TAJ SULTAN. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the incidence concerning the food, I have transmit your claim at our Blanketing Chef, and he took the necessary measures. I... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited here in November 2014 and decided to go back for my daughters' 29th birthday on March 19th.We arrived on the 18th and the welcome we received was mind blowing,staff remembered us and welcomed us like long lost relatives.Reception ,whom we met first on arrival , gave us the most warming welcome which meant a lot as they were the... More 

Was this review helpful? Yes 3
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Paularosdavies, It is always a great pleasure to having you at the Vincci Taj Sultan, and I would like to thank you for sharing your experience with us on TripAdvisor. Also, I would like to thank you for highlighting the efficiency of our professional staff, who is working on a daily basis to anticipate our guests’ expectations in order... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I absolutely love this hotel, I have been here twice and will be going back again at the end of the year .. The staff at this hotel are fantastic they are five star and make you feel so welcome it's like staying with family . The moment you arrive you are made to feel like royalty and nothing is... More 

Was this review helpful? Yes 2
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Anniem78, Thank you very much for taking the time to post this kind comment on TripAdvisor. We are delighted to read that you enjoyed the Vincci Taj Sultan! And also that the service and the animation program suited your expectations! We are most grateful for those compliments. We look forward to the pleasure of welcoming you back soon to... More 

Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After visiting this hotel in November we decided to come back on Marc 18th , what a welcome we had firstly by the reception desk who remembered us and this time gave us a room on the other side of the hotel which was just as nice as before the rooms are spotless and maintained that way though out our... More 

Was this review helpful? Yes 1
Amel A, Responsable Image et Qualité at Vincci Taj Sultan, responded to this review

Dear Debbie, First of all i want to thank you for your loyalty and for choosing our hotel for a second time. We are delighted to read that you enjoyed every little detail in our hotel. We are most grateful to you for this review, and we truly hope that we will have the pleasure of welcoming you back soon... More 

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