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Hotel Riu Palace Hammamet Marhaba

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Avenue Moncef Bey | Hammamet, Hammamet, Tunisia
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Hotel Riu Palace Hammamet Marhaba
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Hotel Riu Palace Hammamet Marhaba
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1,033 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

we do not think it deserves a 5 t platinum,staff were very nice in the hotel,accomadation was only good,food was only on par with a three starTthompson hotel we had in Tenerife,some off the food was cold,and potatoes were not fully cooked,on our arrival it was late and they had only plated a basic salad for our evening meal,we were... More 

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Nuneaton, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Leaving for home tomorrow and will miss this great bunch of people.food is wonderful,a choice,every day,for everyone.the service is second to none,well done Tariq,Khalad and Jamila....amazing people.And last but certainly not least,our best rep ever,Sara from Caerphilly,what a brilliant advert she is for both the Riu chain of hotels and for Thomson holidays.She has got to be your number 1... More 

Was this review helpful? Yes 5
Manchester
Contributor
14 reviews 14 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife & I stayed for a week in March 2015. The hotel is all-inclusive so there is no bar bill to worry about. I was there for the golf and she did some tennis, swimming and gym while I was out on the course(s). The hotel itself is modern and comfortable and our sea view room was excellent with... More 

Was this review helpful? Yes 2
Derbyshire
Top Contributor
51 reviews 51 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a lovely week here at the end of January. Spacious bedrooms, excellent service and fantastic staff. Food was varied and freshly cooked and as a vegetarian I had a reasonable amount of choice although some of the staff seemed to think that if it had vegetables in then it was vegetarian. Generally food was well labelled though! Choice was... More 

Was this review helpful? Yes 2
Derby, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Took a last minute [cheap!] break for two here during the last week in January 2015, with Thompson. I didn't expect warm sunshine and what we experienced was a mixture of cool days and some really warms days, sitting outside in the sunshine drinking mint tea and more. Lots has already been said about this hotel and there are lots... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

5 star hotel, staff try really hard too. The food it terrible - liver and onions 5 times in 7 days. If things don't get eaten they warm them up again for the next meal!! I'm not a fussy eater I'm 19 stone and enjoy my food and I like Tunisian food as a rule - pity there was so... More 

Was this review helpful? Yes 3
Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just returned from a week at the Riu Marhaba. A bit out of the way but for a relaxing break spot on. Staff were brilliant and could remember your drinks order every time. Food was good but towards the end of the week a little bit samey. Drinks were generous on our all inclusive package. Room servicing was brilliantly carried... More 

Was this review helpful? Yes 1
Oswestry
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a week here, Thompson Platinum, 25th Feb to 4th March. The hotel is superb. Excellent roomy bungalow apartment in the gardens. Staff were all fantastic and attentive and not one asked for a tip or treated you any differently if you didn't offer one. Gardens, pools and beach frontage were also excellent. Food was very good if a little... More 

Was this review helpful? Yes 5
Merchten
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Riu Gold member (nearly diamond) and I and my friend just spent a weeks holiday at the Riu Palace Hammamet Marhaba (17th till 24th February). After 5 Tunesian vacations in Riu Belle Vue and Riu Marco Polo (of which I was aways very pleased), I now decided to go to the Riu Palace in Hammamet; a Palace... More 

Was this review helpful? Yes 6
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Hammamet Marhaba, responded to this review

Dear guest, Thank you for your loyalty to RIU and for your comments, which will definitely help us to improve our services. On the one hand, we would like to thank you for bring up your satisfaction regarding our friendly and helpful staff. We have shared your comments with them. On the other hand, we are sorry to read that... More 

Perth and Kinross, United Kingdom
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just arrived at hotel late Sunday tired and in need of food , went to dining room which was closed and staff cleaning up after dinner, a few couples came and went ,left dining room to go to bar for a coffee and about after half hour realized I had left my jacket in dining room, so went to get... More 

Was this review helpful? Yes 11
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