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El Mouradi Gammarth

La Marsa | BP 597, Gammarth 2070, Tunisia
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El Mouradi Gammarth
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El Mouradi Gammarth
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401 reviews from our community

Traveler rating
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    112
    75
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (401)
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    (83)
  • Jun-Aug only
    (111)
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    (116)
  • Dec-Feb only
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Datchet, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My third day here and thought I'd give it a chance, but no. Room so outdated and tired, pool so dirty and in need of cleaning, staff unable to understand me. Yes, I'm English but it's early season and there's going to be more here in summer. Male members of staff off hand maybe because I'm female on my own.... More 

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Egypt
Top Contributor
88 reviews 88 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in quiet area with big lobby area and nice indoor and outdoor swimming pools. Staff are friendly and willing to help. Room is spacious but old. Bed & pillows are not really comfortable. Breakfast is good, however lunch and dinner buffet may be good for locals but difintly not for internationals. The hotel overall state are old... More 

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Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

Dear customer, Let me take the opportunity to thank you for taking time to post your comments on Trip Advisor, we really appreciate your comments about swimming pool both indoor and outdoor .It is also a pleasure for us to find our staff friendly. Concerning the rooms, we already refurbished many of them with only few still to be done.... More 

Toulouse, France
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2015

I use to stay at the hotel for business purposes. Probably more than 10 times over last 5 years during summer, spring and winter season. Nice place to be with commodities on site (breakfastt the hotel; pool..). Opportunity to have diner on site (mass tourism style) or diner at some restaurant nearby ("Le cap" at walking distance," les ombrelles" 10... More 

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Hôtel El Mourad... G, Responsable relations publiques at El Mouradi Gammarth, responded to this review

I would like to thank you for your comments posted on trip advisor. It is really a pleasure to receive you several times in different periods of the year .The main purpose for your visit is business but may I recommend to make a visit for comfort and leisure. It would be totally different. El Mouradi Hotels are made to... More 

glasgow scotland
Top Contributor
107 reviews 107 reviews
24 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed February 9, 2015

Nice big lobby; decent choice and quality of food offered in the restaurant. Rooms and bathroom were functional, but no wow factor here.Given it is the off season, surprised to see so many little things that needed attention- stains on some corridor carpets; unravelled wool on another section. My room safe was locked, and still unusable 2 days later, despite... More 

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Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

Dear Guest, Thank you for taking time to post your comments on TripAdvisor. We appreciate your positive comments regarding the selection and quality of food in our restaurant. For the rooms, we have already refurbished many of them with only a few still to be done. Your complaint about the safe is a serious concern for us. We really express... More 

Montreal, Canada
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 27, 2015

We only stayed here for one night last November. The food was excellent. We ate lunch, Dinner and breakfast the next morning and all were great with lots of choice. Service was wonderfull. The rooms are clean but very old and outdated. O.K. for me but for those looking for a beautifull room its not for you. The hotel itself... More 

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Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

Dear Melissasunshine, Thank you for posting your response on TripAdvisor. We are very pleased that you enjoyed your stay and found the food excellent. Our Chef and his staff go to great lengths to prepare the food to a high standard and your excellent remarks will be passed on to the Chef and his team. We appreciate your point about... More 

Kikinda, Serbia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 16, 2015

A few years ago I was in this hotel and I wear a very bad impression. I paid the 3-bed, and got 2 double bedroom. The child is supposed to have all Incl. but it was not respected. Only after an official complaint, enabled us to use what we have are paid. The waiters are a different story. Steal and... More 

Was this review helpful? Yes 3
Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

Dear Guest, We are really sorry for your bad impression (sited in trip advisor) about our hotel. Your comments are very constructive for us. Hope in your next visit to Tunis, we will try to reach what you are looking for in EL MOURADI GAMMARTH HOTELS. Best regards. The management Hotel El Mouradi Gammarth. More 

Guatemala City, Guatemala
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2015

I do not know who told these guys their hotel was 5 stars... It looks like they are frozen on the early 80's. The food is the most terrible I've had in all of Africa, I tried to complain, but of course the employees do not speak anything but Arabic and very little French (so they say), this way they'll... More 

Was this review helpful? Yes 3
Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

I would like to thank you for taking time to take some comments about our hotel. We really appreciate your feedback. Hope in the future we will meet your expectations and needs. The management hotel El Mouradi Gammarth. Best regards. More 

Beirut, Lebanon
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 29, 2014

Well, Tunisia is a touristic country, and you would expect that a 5 stars in such a country would be amazing...well apparently, not in this region... Pluses first: 1. Clean Room, mine was large, good sleep 2. Calm area, 3. Swimming pool (outdoors and indoor) both very clean, spa, etc... 4. Plenty of food to go around (below for quality)... More 

Was this review helpful? Yes 5
Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

Dear customer, We attach great importance to your constructive comments via Trip Advisor. Your comfort is really important for us. Your satisfaction is priority for hotel El Mouradi Gammarth. We would be delighted to welcome you back in the future. Best regards. The management. More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 23, 2014

Certainly not 5 stars. Maybe a 2 or 3 star. Sheets were stained, carpet were filthy, appauling conditions. Door handles were sticky and dirty, bathroom extremely dated... Who gave this place 5 stars??? Mind boggles!! I should have read the reviews prior to the booking. Big mistake!!

Was this review helpful? Yes 6
Hôtel El Mourad... G, Directeur général at El Mouradi Gammarth, responded to this review

Dear Client, Thank you for taking the time to give us your feedback via TripAdvisor. We pay much attention to your comments and they have been immediately forwarded to the relevant departments. El Mouradi Gammarth hotel thank you for your trust. We would be happy to welcome you again as a loyal customer. Best regard. The hotel management. More 

Pretoria, Gauteng, South Africa
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed at the El Mouradi Gammarth for 6 nights and found the staff to be very friendly and helpful and also the rooms to be nice and spacious. There were also a lot of built in wardrobe space. The room was clean. The only complaint I do have is that the television channels were only in Arabic or French.

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Hôtel El Mourad... G, Responsable relations publiques at El Mouradi Gammarth, responded to this review
Google Translation

Nous tenons à vous remercier pour l’intérêt que vous portez à l’hôtel EL MOURADI GAMMARTH. Nous serons très heureux de... More 

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