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Carthage Thalasso

Les cotes des Gammarth BP 720, Gammarth 2070, Tunisia
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Carthage Thalasso
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    255 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      3.5 of 5 stars
    • Location
      3 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (18)
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    London, United Kingdom
    Level Contributor
    43 reviews
    35 hotel reviews
    common_n_hotel_reviews_1bd8 40 helpful votes
    2 of 5 stars Reviewed June 23, 2015

    This is a tired and rather shabby hotel where I spent three nights attending a conference. Its name is misleading. It is a long way from Carthage and the Thalasso Spa (even the sauna and Turkish bath) is not free to residents. Its five stars are certainly not deserved. Food was poor (except pastries). Room smelled of smoke and linen... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear guest, Following your stay at Carthage Thalasso Resort you were kind enough to send us some detailed comments about your experience. Your comments are extremely important as they provide a motive for continuous improvement. Indeed, we have taken note of all things you disliked about the hotel as well as things you liked. We have made a very detailed... More 

    Nairobi, Kenya
    Level Contributor
    6 reviews
    5 hotel reviews
    3 of 5 stars Reviewed June 19, 2015

    Visiting Tunisia for the first time on business, I was really looking forward to the experience but ended up disappointed. The reception at the hotel was good but my misery started on my way to my room. The corridor had this awful smell of wet carpet. The room décor was okay, the towels were not very clean so my concerns... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear John, Thank you for sharing your point of view on Trip Advisor. We do apologize if your experience at CARTHAGE THALASSO RESORT did not fully met your expectations, and be assured that your concerns have been passed on to the staff and management. Our ongoing effort for amelioration is a key element for providing excellent customer service at any... More 

    Ottawa, Canada
    Level Contributor
    20 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    3 of 5 stars Reviewed May 31, 2015

    hotel is spectacular on the outside. Rooms are somewhat tired and the air conditioning did not work properly. Most annoying, I was asked to switch rooms after three days on 15 minutes notice, and was not offered so much as a free bottle of water for the inconvenience. No help packing or moving either. I did not venture far, because... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear guest, Thank you very much for staying with us at the Hotel CARTHAGE THALASSO RESORT and for sharing your impressions about your stay on Tripadvisor. It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. I have noted your remark regarding the air conditioning and we are so... More 

    Level Contributor
    16 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 27, 2015

    Beautiful hotel, very comfortable, food is excellent and its location near the capital Tunis is excellent. I stayed in the Royal Suite with private swimming pool. The suite is very comfortable, the furniture is excellent. I organized a private family dinner in the suite, the service was very good.

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review
    Google Translation

    Cher Monsieur Mohsen, Merci d'avoir partagé votre opinion sur votre séjour à hôtel CARTHAGE THALASSO RESORT et nous somme honorés... More 

    Johannesburg, South Africa
    Level Contributor
    13 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    2 of 5 stars Reviewed May 26, 2015

    I'm very disappointed at the poor service I received at the Carthage Thalasso hotel. As a delegate attending a continental conference (held at the hotel), one was expecting a high level of service - more especially because of the five star rating. From the chaotic checking in at reception on arrival to the sub standard rooms, I should have seen... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear Lelon, Thank you very much for your stay at the Hotel CARTHAGE THALASSO RESORT and for sharing your impressions with us on Tripadvisor. We naturally appreciate feedback from our guests and your comments will of course help us to achieve the quality of standard you would expect from a 5 stars hotel like ours. We regret that you did... More 

    Travelers are raving about these Gammarth hotels

    2 reviews
    3 of 5 stars Reviewed May 22, 2015

    "+" - big hotel with good rooms. Balconies furnitured with a table and chairs. Rooms are clean (except a bathroom in my room). Swimming pools are huge and clean. There are all necessary stuff (beach umbrellas, deck chairs, towels and etc). Breakfast is assorted. Staff is friendly. There are a lot of restaurants, bars and shops at hotel. Hotel located... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear Azhamsa5, Following your stay at CARTHAGE THALASSO RESORT you were kind enough to send us some detailed comments about your experience. Your comments are extremely important as they provide a motive for continuous improvement. Indeed, we have taken note of all things you disliked about the hotel as well as things you liked. We have made a very detailed... More 

    Golden, Colorado
    Level Contributor
    58 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    4 of 5 stars Reviewed April 30, 2015

    Overall good value, large and very beautiful common areas - breakfast buffet was ok. Location is good for my visit. Service were helpful and met every request with a smile. Off season during my visit so not everything was open. Pool water was really nice looking but a bit too cold for my liking - maybe off season water temperature.... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear Richard, Thank you so much for choosing CARTHAGE THALASSO RESORT for your stay and taking the time to write and share your laudatory feedback with us. It is always a pleasure to read such a nice review from our guest and we are so honored to know that you are impressed about your stay we hope to have the... More 

    Reading, United Kingdom
    Level Contributor
    20 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    4 of 5 stars Reviewed April 9, 2015

    Stayed there with my friend and we both loved it. Girly holiday - somewhere hot - Tunisia - sounds amazing. We chose a Spa hotel, so we could treat ourselves to some proper Tunisian massages and other beauty procedures. Hotel staff was very helpful, despite the fact they discovered it was only us two, and were a bit surprised there... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear Ina, Thank you very much for sharing your comments on Tripadvisor following your recent stay at the Hotel CARTHAGE THALASSO RESORT. It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. Your enthusiasm for our hotel is very much appreciated and will be a great source of motivation... More 

    Loughton, United Kingdom
    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed April 9, 2015

    This hotel is extremely large and palacial. It is beautiful in decor and a very friendly good service all round. Has lovely restaurants and coffee areas. The food was excellent and the rooms clean and superior. We had an excellent stay and would certainly go back to stay at the same place again. Lovely Huge swimming pools and excellent facilities... More 

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear Linda , It is quite difficult to find the words to thank you for these wonderful and generous comments and for sharing your experience with us on TripAdvisor. Indeed, our entire team does the utmost to take excellent care of all our guests and we aim to make every stay an unforgettable experience. We are thrilled that you enjoyed... More 

    ede
    Level Contributor
    39 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    3 of 5 stars Reviewed March 10, 2015

    you can find many of this type of hotels in the local area. This one is good, friendly staff, very good internet and great breakfast. Rooms are comfortable with a small terrace. Lobby is nice to see. Affordable prices

    Was this review helpful? Yes
    direction génér... c, Responsable relations publiques at Carthage Thalasso, responded to this review

    Dear Guest, Thank you very much for staying with us and for posting your comment on Tripadvisor ! How wonderful that you enjoyed staying with us and that the service of our team was up to you expectations. I will of course not fail to share your remarks with them, this will be a wonderful source of motivation for all... More 

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