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The Residence Tunis

Travelers' Choice award winner
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Les Cotes de Carthage - BP 697, Gammarth 2070, Tunisia
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1 room 1 guest
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The Residence Tunis
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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    (474)
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    (103)
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The Hague, The Netherlands
Level Contributor
26 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel located in Gammarth not far from the airport is a leading hotel of the world. What can i say, i give the hotel a 6 why? The staff was 50/50 half where excellent the other half was terrible. The breakfast good, rooms need a make-over the area near the hotel needs a clean up. The hotel was messy... More 

Was this review helpful? Yes
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you for sharing your point of view on Trip Advisor. We do apologize if your experience at The Residence Tunis did not fully met your expectations, and be assured that your concerns have been passed on to the staff and management. Our ongoing effort for amelioration is a key element for providing excellent customer service at any... More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 23, 2015

It was my first visit to Tunis, so I was not sure , what to expect. I was so surprised as to what an interesting and cultural places to visit. Arrived at the hotel, and the entrance is quite grand - however I loved the reception area, as it is large, and the water feature gives it a very calming... More 

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Jacqueline, I would like to thank you for sharing your experience at The Residence Tunis. It is a pleasure to read your kind review, and I am delighted to know that The Residence Tunis succeeded in making your two nights stay so special. I am delighted to know that our dedicated team made your stay so enjoyable, and that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015 via mobile

What a wonderful hotel !!! We've spent a memorable stay. All the team is so helpful and always smiling and watchful after the least detail Certainly the best hotel in Tunisia I recommend it and hope will be back soon. SB

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, It was a great pleasure having you at The Residence Tunis, and I would like to thank you for sharing your experience with us on TripAdvisor. Also, I would like to thank you for highlighting the efficiency of our professional staff, who is working on a daily basis to anticipate our guests’ expectations in order to ensure a... More 

Haan, Germany
Level Contributor
144 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed June 11, 2015

I stayed here during a business trip and had a great time! The hotel offers great comfort and is a perfect place for a relaxed stay. We were picked up and brought to the airport by the hotel which was no problem and the staff was always friendly and helpful. Our room was great, facing the pool and beach side... More 

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear guest, We greatly appreciate you taking the time to provide valuable feedback about your experience at The Residence Tunis. I am delighted to learn that we have contributed to the enjoyment of your Tunisian getaway. The confortable and bright furnishing of our beautiful hotel is something we truly take pride of. Therefore, your kind comments regarding our sumptuous bathrooms... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 7, 2015

Hotel is nice and clean, service is amazing but I wouldn't recommend anyone staying here. It has no atmosphere, we were there for a 5 night stay and left the hotel after 2 days as it was that boring. No other tourists, hardly any other guests, nothing to walk around and see. The private beach was dirty and again nobody... More 

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor. We do apologize if your experience at The Residence Tunis did not fully satisfied you, and be assured that your concerns have been passed on to the staff, especially our concierge department. Our ongoing effort for amelioration is a key element for providing excellent customer service at any time.... More 

Mumbai (Bombay), India
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 29, 2015

Scheduled a conference there for 20+/- people, based on its status with LHTW. The guts of the place are ok - but the staff / service / operating just isn't up to par. The meeting was 'off peak' and its was really apparent. The staff were undermanned, and probably not the full-timers; everyone seemed to be lost / confused and... More 

Was this review helpful? Yes
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you for sharing your point of view on Trip Advisor. We do apologize if your experience at MThe Residence Tunis did not fully met your expectations, and be assured that your concerns have been passed on to the staff and management. Our ongoing effort for amelioration is a key element for providing excellent customer service at any... More 

Pittsburgh, Pennsylvania
Level Contributor
146 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 21, 2015

The Residence is a very nice hotel with great service, spacious rooms and excellent facilities (pool, gym, etc). Despite being quite full, it was also quiet. The restaurants, including the one serving the package breakfast, very good as well. Overall, it is a very good place to stay if you are planning on being in Tunis. Wifi was included in... More 

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you so much for your kind words on The Residence Tunis. Your description of our property and our team is such an honor, I will gladly share it with our whole staff. We really appreciate your feedback and your time and hope you will soon be counted among our valued returning guests. With kind regards, David Sierra... More 

East Grinstead, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

Stayed at this lovely 5* hotel last week with several friends as part of a YourGolf package. Fantastic hotel; very grand setup (the spa baths were a favourite from our group) and the staff were very attentive. The beach was within a minute from the pool and if you wanted to leave the hotel there were bars, a small shopping... More 

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Matt, It is always an honor for us to welcome guests who have chosen The Residence Tunis, Tunis is a unique occasion to play golf ! I am very glad to read that this golf package went so well and that we were able to contribute to your happiness. I would also like to thank you for sharing this... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 17, 2015

The hotel is beautiful, very clean and modern and close to the sea (approx.150m). The receptionist were kind and the breakfast was amazing, with a lot to pick from. The hotel bar, where you can have a lunch was okay, however the service was a little bit too slow.

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Mia, Thank you so much for sharing your kind words on your first stay at The Residence Tunis. We are humbled by your kind words on our discreet and efficient team who works every day to recreate the feeling of being warmly welcomed into a luxurious family home. I sincerely hope that you will have a chance to experience... More 

Washington DC, District of Columbia
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed May 16, 2015

First, there is the Great Sea. It is accessible by a long wooden walkway from the hotel, and if you like there are camels available to ride you down the beach. There are also chaises and the Med itself, inviting when not too windy. (Today was too windy) Then there is the Great Pool, a serpentine beach club kind of... More 

Was this review helpful? Yes 1
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Gabriel, Thank you so much for your kind words, we truly appreciate your feedback. Tunis does have so much to offer... Only a peaceful retreat can allow our valued visitors to make the most of the city. I am very glad that your own experience met these expectations. I will proudly share your delightful review with our team. We... More 

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