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The Residence Tunis

5.0 of 5 Les Cotes de Carthage - BP 697, Gammarth 2070, Tunisia
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Certificate of Excellence 2014
The Residence Tunis
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The Residence Tunis
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379 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Top Contributor
52 reviews 52 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow, what a hotel. Simply remarkable from the moment you walk in to the most wonderful aroma to ever pass by your senses to the amazing indoor pool. The indoor pool, spa, hammam, and sauna may be the most incredible I have seen anywhere in the world. Truly spectacular and sensual like no other. The staff all have a smile... More

Was this review helpful? Yes 2
Hong Kong
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Impressive building, nice private beach and good SPA facilities. The restaurant offers are a bit limited as the Tunisian restaurant is only open on weekends. This leaves you with the Chinese or the International restaurant. Unfortunately, the Chinese always seems to 'have run out' of certain dishes (even if you come in right when they open). The rooms are spacious,... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What I liked - - the room was nice - the hotel decoration , especially in on the ground floor lounge area is very nice - breakfast was very good , with a big selection and good quality products - decent pool - the Concierge was helpful - the beach is nice for swimming ,warm water , no rocks and... More

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David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you very much for sharing your comments on Tripadvisor following your recent stay at the Hotel The Residence Tunis. It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. Your enthusiasm for our hotel is very much appreciated and will be a great source of motivation... More

Denver, Colorado
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 11, 2014

This is a lovely hotel. In fact it is beautiful. The rooms were very clean, the bathrooms were immaculate, and the pool was fabulous. The only negative is that the food at the restaurant was simply ok. I'm not sure if it was Tunisia and the food there is blah. So I might be skewed, or out of touch as... More

Was this review helpful? Yes 4
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Michael, Thank you very much for this wonderful comment you shared with us on TripAdvisor. What a pleasure to read that you loved the services and the staff, thank you for sharing on Trip Advisor. The entire team will be thrilled to hear that their efforts were up to your expectations. You are a very frequent traveler and being... More

Ashtead,Surrey
Top Contributor
67 reviews 67 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 9, 2014

We arrived late at night after a dreadful flight ( sat next to two screaming children ) and a 45 minute wait at Tunis airport for a pre booked taxi ! We were welcomed by the night manager - Mr Jalel - who was terrific, one of the best welcomes to a hotel anywhere. He persaonlly took us to our... More

Was this review helpful? Yes 4
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you very much for staying with us at the Hotels The Residence Tunis and for sharing your impressions on Tripadvisor. We are very concerned about your comments, as they help us to achieve the level of service and quality you must naturally would expect from our hotel. I sincerely apologize for the dysfunctionment of your keycard, we... More

Regensburg, Bayern, Germany
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 6, 2014

The hotel area is really nice as well as garden and pool area. But this is it! The good times of this hotel seemed to be gone a longer while ago. We have been in many "Leading Hotels" within the last 20 years but this really is the worst. Unfriendly staff, pool and beach restaurants were closed, poor breakfast with... More

Was this review helpful? Yes
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you very much for staying at the Hotel The Residence Tunis and for sharing your experience with us on Tripadvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We naturally appreciate feed-back from frequent travelers like you and your comments will of course help us to achieve... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2014

Excellent place to stay for business or leisure. Staff is so helpful and nice. Fabulous breakfast!! This place is a gem and I love to keep coming every time I go to Tunisia. I love to be recognized and called by my name whenever we arrive! We recommend very strongly this superb hotel,

Was this review helpful? Yes 5
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Robert, It was a pleasure to welcome you to the Hotel The Residence Tunis and we thank you very much for sharing your comments on Tripadvisor! We are quite thrilled that you have enjoyed the hotel and that our services were up to your naturally high expectations. Your return is a wonderful source of motivation for the entire team.... More

Leicester, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 2, 2014

Visited for 7 nights as part of a packaged tour & so as part of a group. Arrived late on a Saturday - Sunday morning by then. Check in took a little while as there were 15 of us - no great problems (although 2 male friends travelling together were offered a double bed twice, having pre-booked a twin....!). Please... More

Was this review helpful? Yes 6
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you very much for sharing your comments on Tripadvisor following your recent stay at the Hotel The Residence Tunis. It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. Your enthusiasm for our hotel and especially is location is very much appreciated and will be a... More

Nabeul,Tunisia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 21, 2014

We visited this restaurant last week and I have to say that it was not worth the money we spent. Have been in many good restaurants in Tunisia and this one is expensive. The food was quite good however please take note that the spring rolls were over cooked or reheated and so dripping in oil. Will not visit again.... More

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Chris, Thank you very much for your visit last week in our restaurant Libai and for sharing your impressions on Tripadvisor. We are very concerned about your comments, as they help us to achieve the level of service and quality you most naturally would expect from one of our restaurant. I sincerely apologize for your spring rolls that were... More

Dhahran, Saudi Arabia
Top Contributor
78 reviews 78 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 21, 2014

During a business trip in June of 2014 i stayed for two days. very nice location aways from the crowded city centre. semi private beach. private grounds overlooking a public beach. service was great, food was perfect. grounds could use some maintenance though.

Was this review helpful? Yes 2
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you very much for your lovely comments on Tripadvisor, it was such a pleasure to welcome you to the Hotel The Residence Tunis ! The entire team is thrilled that you enjoyed a relaxing stay with us and we definitively hope to welcome you back for your next business trip in Tunisia. Yours sincerely, David Sierra General... More

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Additional Information about The Residence Tunis

Address: Les Cotes de Carthage - BP 697, Gammarth 2070, Tunisia
Phone Number:
Location: Tunisia > Tunis Governorate > Gammarth
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Residence Tunis 5*
Number of rooms: 170
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Also Known As:
The Residence Tunis Hotel La Marsa
Residence Tunis

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