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ClubHotel Riu Palm Azur

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Zone Touristique Djerba | Midoun - Djerba, Djerba Island 4116, Tunisia
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1 room 1 adult
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ClubHotel Riu Palm Azur
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669 Reviews from our TripAdvisor Community

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uk
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 23, 2015

This was our 3rd time at this hotel...great room and great service.. Good food as usual...it can do with updating the desert side tho.. We shall miss going next year but off to Mexico..we will return when the unrest has been sorted as we were unable to go as Thomson cancelled all flights when we wanted to re-book again for... More 

Helpful?
Thank woowoo60
Bexleyheath, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 23, 2015 via mobile

You look at a brochure and you think that looks good. You look at the reviews and think this has possibilties. Its a fairly new destination so as it was cheap I thought i would try it. Photos and reviews can be deceptive. The hotel itself was clean and most staff polite. Food was not good and very repeatative. A... More 

Helpful?
Thank David P
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Palm Azur, responded to this review

Dear guest, Thank you for taking the time to give us such honest and detailed feedback. We are happy to hear the staff was welcoming. The ethos of our staff training requires a helpful, friendly and very obliging service at any time. Regarding the food, we do hope you will understand that it is difficult for us to comment on... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 13, 2015

04-11.9.2015 hotel is closing at 11-09 !!! 40-50 klients during the week!! and therefore ??? all the food all the same and all the time !! prison or a 4**** hotel?? - no animation - no 7 evening show!! just 2 and very very poor!! no wine to drink for people !! just for cleaning the bath maybe! what a... More 

Helpful?
Thank Peter B
Manchester, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 22, 2015

Stayed here from the 24th June to the 08th July. A great hotel real value for money. The staff here go out of their way to make your stay enjoyable , can not really say anything about the animation team as we did not really get involved but they seemed a great bunch. Food and drink was great throughout the... More 

Helpful?
Thank ANITA H
Kent, United Kingdom
1 review
5 of 5 stars Reviewed July 19, 2015

We went from 24th June to 8th of July. I can not fault anything. Our whole experience was one of complete satisfaction !! A real personal touch was given to new arrivals, from refreshments and later on introductions of all the main heads of departments.The manager was very hands on and friendly. Rooms were clean, made up every day with... More 

Helpful?
Thank TANYA G
Sutton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 17, 2015

My husband and I stayed at this hotel from the 24th June till the 8th July . From the minute you arrive at this hotel everyone is made to feel special . We were all greeted with a lovely cold drink and the Hotel management introduced themselves to us while giving us our room keys , all inclusive bands ect... More 

Helpful?
Thank Amanda7549
Dorking, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

We were originally going to Luxor in Egypt, but due to issues arising the holiday was cancelled and we were re arranged to Tunisia, never been before checked reviews were ok. Arrived on Wed 24th June On arrival very friendly, pleasent staf meet us with refreshments. We were given a pool view room with balcony, had a fantastic view which... More 

Helpful?
Thank Amanda F
Manchester, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 14, 2015 via mobile

All I can say is what a lovely hotel, just a shame what happened in Tunisia a few weeks later. The hotel was very well presented superbly clean and the pool area was kept immaculate by famouche. The beach is great but the water wasnt very clear due to seaweed but I spent every day around the pool. The food... More 

Helpful?
Thank jon c
Dorking, United Kingdom
1 review
5 of 5 stars Reviewed July 9, 2015

Just come back from 2 weeks at this fantastic resort, we went from the 24th June to 8th July, I can honestly say that this was one of the best places that we have been too. Unfortunately we were in Tunisia at the time of the terrorist attack, Djerba is around 6 hours away from the attacks so we had... More 

Helpful?
Thank Lauren F
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

My friend and I stayed here from 10 - 17 June and it was a wonderful relaxing holiday. All the staff made sure that we had a good time. Particular mention to reception who helped us when we left things on the excursion coach and had them returned to the hotel and then when my friend broke her glasses they... More 

Helpful?
Thank Deebag8
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