My wife and I stayed a week at the Vincci Helios Beach Hotel in October 2011 on a Thomas Cook package from Gatwick. We had never been to Tunisia before and we were invited to join a French couple who know Tunisia well from having once worked in the country. They had been recommended this hotel as being very good... More

We first visited Helios in June this year, and I was very impressed, have just returned from second excursion and I am still very impressed. As "TezEssex" says it was a bad experience travelling out, I was on that flight and apart from the storms, there was a technical delay at Gatwick. I did hear some person moaning about this,... More

We went in October half term- weather was good everyday except for one day. Ask to be moved to a 'Houche' by the main pool if they allocate you a room in the main hotel. Just a modern up to date version. The bungalows are for bigger family's and surround the 'quiet' pool. You will be charged if you want... More

Returned from this hotel a couple of days ago and have never written a review before but we now feel impelled to do so. We have been to Djerba before, approx 10 years ago and stayed at a different hotel and had an absolute wonderful time, so we were really excited about returning. To start, our flight with Thomas Cook... More

Not bad so long as you stay in the bungalows and not the main block. The bungalows are very nice and modern. The main block are run down, flood when you use the shower and are in need of a very serious overhaul. The food is OK but the Tunisian cuisine was not to our liking. The drinks are all... More

returned from this hotel feeling very let down after reading some very good reviews. Not a 4 star - quite run down in places. The staff at reception speak very good english but they are about the only ones apart from Will I am on the entertainment team, but saying that the entertainment team were mostly employed by the french... More

Firstly our Manchester flight with Thomas cook was over 5 hrs delay ok thats nothing to do with the Hotel but a bad start to the Hol! We arrived around 1am in the morning as apposed to 7pm, & was not given a snack or even a drink, a bottle of water would have been welcome?!! Took to our room,... More

Lets start positive, the hotel itself blows you away when you pull in. You then spend the rest of your holiday blowing out! The bungalow rooms are great (including 2 english speaking film tv chanels, ideal for the evenings-i'll get to that later!). The food is good quality but poor choice. There are No snacks between meals except at 4pm... More

We have just returned from a week away at the helios beach, and if is was not for the weather, the fruit and the quiet pool I think i would have come home more stressed than when i went. The staff all speak french so if you can then you are fine, they do not even try to speak or... More