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All 15 Alexandria Bay hotels

Riveredge Resort

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17 Holland St, Alexandria Bay, NY 13607
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  • Reviews (317)
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Riveredge Resort
Ranked #8 of 15 hotels in Alexandria Bay
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317 people have reviewed this hotel

Traveler rating
    78
    84
    63
    54
    38
See reviews for
73
123
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here on multiple occasions over the years. Always a satisfying experience great staff very friendly, accomadations very good, won' t stay anywhere else in the Islands. We stayed for pirates weekend lots of fun and activities. There is always something to do for children and adults.

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Albany, New York
Top Contributor
67 reviews 67 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We visited this hotel for a conference and few night stay to enjoy the area during the week. We didn't pick this hotel and if I had my choice I wouldn't after reading the reviews because they were pretty accurate. My expectations were quite low which was good because as we went about our stay I could only laugh at... More

Was this review helpful? Yes 1
Tina R, Manager at Riveredge Resort, responded to this review

i certainly apologize for the hole in the ceiling, located in the hallway outside your room. Yes the hole was in the ceiling for a couple of days in order for the maintenance staff to do some repairs above the ceiling. I agree, they should have covered the hole, at the end of the day, so it wouldn't have looked... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I agree with the other reviews that this place is over priced and our room was dated. Otherwise, it's a good hotel. The staff were friendly and helpful, and it's very close to downtown Alexandria Bay. If I have to be particular, I'd suggest updating the room, and other public areas of the hotel. It need a little TLC. The... More

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1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

The outdoor pool & hot tub wasn't cleaned & hot tub looked like it had mold in the tiles. The indoor hot tub had so much chlorine it gave me a migraine for 2 days of our 4 day stay and the staff told some of my party not to go in there on our third day because of high... More

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Rochester, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

River Edge is a nice hotel with quite a few amenities: indoor and outdoor pool. Great restaurants and nice cocktail lounge. The desk/check in staff need a bit more training in providing customer service. They don't seem to have their act together for requests. Otherwise, we had a nice visit there. Rooms are very clean w/ small fridge, second sink... More

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Norwich, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our stay was for a girls getaway - 8 high school friends - and we were not disappointed. The pool area, and bars (inside and out) were very relaxing. Everyone from the room attendants to the owners were very in-tuned to our needs and were incredible kind. The rooms were exactly what we asked for and the view to the... More

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Oswego, New York
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel although rooms could use a little updating..Very clean and both indoor and outdoor pools are great. There is an arcade for the kids too.The hotel restaurant is excellent..We keep coming back. And will come again.

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Tina R, Manager at Riveredge Resort, responded to this review

Thank You for your continued patronage, we greatly appreciate it and are delighted when our guests return year after year. I am happy to learn that you enjoyed your stay with us. We have and continue to work on many updates; still a work in progress. Thank you for your comments and we look forward to seeing you again. More

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I had such an amazing time last week at the Riveredge Resort in Alexandria Bay! It was great right from the beginning. My wife and I were so impressed with the grounds whenrwe first parked. A beautiful pool area. The grass around the resort looked really good. All the flowers. The Tiki Bar. And then the great... More

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Tina R, Manager at Riveredge Resort, responded to this review

You are Very Welcome! I am so pleased to learn that you enjoyed your stay with us and that the staff were polite, accommodating, and that they took care of your needs, which is a goal we strive for for all of our guests. We do have several different Comedians that are booked, they sometimes do utilize them more than... More

Phillipsburg, New Jersey, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have traveled the US and stayed in many different types of hotels; I always read all the reviews before I go and if I feel very stringy about the reviews I make sure to write one right away. Our family stayed for 3 nights during pirate week in Alex Bay. With travel and accommodations, you have to consider where... More

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Tina R, Manager at Riveredge Resort, responded to this review

Thank You for choosing to stay with us while visiting the area. I am happy to learn that you enjoyed your stay with us and that the staff were friendly and accommodating. We most certainly have one of the best locations on the River. Thank You for your comments and we hope to see you again. More

Webster
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have been staying here every year (sometimes twice) for the past 17 years. The Riveredge has everything you need for a relaxing comfortable stay. Great pools, Food, entertainment, grounds & staff always there to help. The town is in viewing and walking distance. Beautiful views of Bolt Castle! It's a yearly tradition & the kids love it too!!

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Tina R, Manager at Riveredge Resort, responded to this review

Thank you for choosing to stay with us again this year and we are grateful to be a part of your family tradition for 17 years, this is amazing. Thank you for your comments and for your continued patronage, it is greatly appreciated! More

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Additional Information about Riveredge Resort

Address: 17 Holland St, Alexandria Bay, NY 13607
Location: United States > New York > Alexandria Bay
Price Range (Based on Average Rates): $
Also Known As:
Riveredge Hotel Alexandria Bay

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Number of rooms
128

Questions & Answers

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1 question

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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