Nice grounds and pleasant surroundings. Staff was accomodating and friendly. Reasonably close to downtown, about a 15 min walk. Overpriced for what they offer (besides the view). Meager room ammenaties, no coffee pot, fridge or microwave. Musty rooms, but clean. We had a beautiful view and outside patio but I had to wash down the chairs and table, and I... more

If you have never been to the Thousand Islands you are missing something very special. There is really no place like it. It is so beautiful and the fishing is first rate. If you have kids they’re almost guaranteed to catch some kind of fish. We have been coming up to Alex Bay for years from Long Island. We have... more

To appreciate any hotel/resort in the Thousand Islands, you have to be able to appreciate nature and beautiful scenery (The Bolt Castle)... not necesarily upscale luxury that you may find in an expensive hotel in a major city. I fell in love with the idea of having my wedding on Heart Island surrounded by the 13 bedroom castle, so I... more

Had seen the Thousand Islands area in passing and wanted to return for a few days. Chose Edgewood on a reco. The resort is probably one of the best in the Alexandria Bay area. (But that's not saying much-- most of the places around seem way sub-par.) Edgewood is laid out nicely and the waterfront buildings have beautiful views of... more

This is a wonderful place with even better people running it. Every time we go there it gets better and better.We are getting married at Boldt Castle and are Reception is at the Edgewood Resort and Conference Centre.As far as some people with billing issues they charged are card twice on accident and fixed the problem right away.I cant say... more

This resort is the place to stay at Tthe Bay! Having vacationed in Alex Bay at all the resorts throughout the years, the reimmergence of the renovated Edgewood Resort is really world class! The accommodations and staff are wonderful. New management has really made this spot the premier resort in the 1,000 Islands. We loved the food, the service, the... more

When our credit card was charged, the date of arrival (the 30th) was used and not the date of departure (the 5th of the next month). Our credit card has bonus points associated with hotel / motel charges, beginning the month we were checking out in. When we saw the date at checkout (the 30th), we asked for it to... more

My husband and I had been to the Resort in 2004 and looked forward to our return stay. We even booked the same room, the corner suite on the 2nd floor. We paid a lot of money to have to look at peeling wall paper, loose tiles and grout in the bathroom, broken closet doors, a taped up remote, a... more

We stayed at the Edgewood Resort for two nights in September (Fri 5th and Sat 6th) as we were attending a wedding in the Alex Bay area on the Saturday. Check-in was ok, a little slow, but we got there in the end! We had a room right on the St Laurence River, our room (No 101) was a corner... more